First and foremost, Addison is absolutely amazing. You can tell he's someone with a passion for…read moreguitar who loves his job. We went today to find out about guitar lessons and picking out a guitar for my daughter and he went above and beyond going over everything possible that we could need to know. He took so much time to make sure she had a guitar that she was comfortable with and fit her perfectly. Then, after we had gone through the whole purchase process, he spent even more time with us showing specifically how to tune the guitar and even caught that the neck was a little dry and moisturized it for us. He even told us that the first time we have a guitar string break, we can come right to him and he'll show us how to replace the strings. I felt like we were so, so taken care of by him and loved it. And as an extra bonus, he recognized my daughter's Attack on Titan hoodie, so he's got great taste in anime as well. I can't wait for my daughter to start taking lessons here because the staff here truly know what they're doing and enjoy their jobs.

Cannot say enough about how much we love this location. In the past 3 months we bought an electric…read moredrum set, fender guitar, Akai Sample machine. Addison is an awesome leader! Our 12 year old son educates himself before we shop, but the whole crew here goes the extra mile in supporting him as a musician and helping us! Highly recommend!! We will keep coming back.

Putnam piano has a great selection of pianos. Definitely worth checking out if you are in the…read moremarket for a piano. The owner also does a great job tuning pianos at a good price.

I am always satisfied when I shop here and would recommend it to anyone…read more It is located in downtown Conover over it is also near a drugstore and a few restaurants.

Steer clear! Apparently, their No Refund policy even applies when they sell damaged products. My…read moreboyfriend bought me a sapphire necklace for Christmas and the stone fell out when I opened the box. When he took it back, they said absolutely no refunds? So much for supporting local small business-that's just BAD business. Save yourself time and expense and shop elsewhere.

Bought a vape for my wife it was broken they would not allow me to exchange it they said I should…read morehave tried it before leaving the store I don't vape so why would I try it out. Worst vape shop I've ever been too actually the only one I've ever shopped at very bad 1st experience with them hopefully there's better out there. Update the "owner" said to bring it back and he'd see what they could do but now he's saying they don't accept returns but when I explained what happened texted me the message below. Hopefully he's a man of his word I know him from my work and thought they were good people I'm honest and not looking to rip off anybody especially from a business that I deal with professionally from time to time. Update owner did not honor his word wouldn't even meet with me or even call. If you're new to vaping I do not recommend this business I work retail and I've never seen a business ran so unprofessionally. At least have your workers recommend you try the vape before leaving the store. I told them I had no idea which one my wife would like she's the one that usually purchases these things and they recommended this one the last one they had in this flavor I'm almost certain they seen me coming. We now shop another business off of Morganton Blvd much better owners.

Awesome place to do business the workers are great and very friendly I'm in there just about every…read moreday

Gary was fast getting to us. He quickly diagnosed the problem and fixed it and the repair cost was…read morereasonable.

Gary runs a small, local business in Troutman/Statesville, NC area. Gary checks and returns phone…read moremessages in the morning and late afternoon. During the day, Gary is giving customers his undivided attention. Gary checked out my leaking washing machine and said it was a sturdy washer. He said that it would last longer if I limit to fill the basin 3/4 of a load. He left it up to me whether to replace or not at this time. My dishwasher was making a high-pitch squealing sound. Gary looked over the unit and saw that, in addition to the bad bearing, the seals inside the dishwasher were leaking and the floor underneath was wet with water. I could not see the floor because of the panel. I am grateful to Gary that he was able to give me the facts (not a sales pitch) and let me make the decisions. I appreciate that he was thorough, knowledgeable and gave me options. I would definitely use Gary again!

My go to parts place doesn't matter what shift or whose working they're all great and get it doneread more

This place fucking sucks. Ordered a clutch over the phone and was told it would be there at 4:30pm…read morethe next day, went there at 4:40 the next day and was told the "truck" was late about 30 minutes. Which I'm already in a rush already but decide to tell them I would call back around 5pm. Called at 5:15pm and the guy said they ordered it but "somehow" it was not on the truck order? Now I'm down a car for the next couple of days wasted a day waiting on the part. By the way took my business to AUTOZONE and they beat oshittys price plus delivery was alot faster!

I went into the hickory store 30 minutes till closing to get some items for an upcoming Nashville…read moretrip. Kennedy was working at the time and did an excellent job helping me pick out boots, shirt options to go with a skirt and helped on sizing for jeans. She made the stop so quick, easy and not stressful and had excellent customer service. All the employees working this night were nice and helpful.

I was in the hickory NC buckle store today. And I just want to compliment the customer service I…read morereceived from a young man by the name of Zee was exceptional. Thank you Zee for great shopping experince..

Fast, friendly, fair price. Beautiful arrangements!! Always a pleasure to work with her when…read moresomething special is needed.

I called Kathy out of the blue today, just a voice on the phone asking for help sending get well…read moreflowers. I kinda described what I wanted and she took it to a whole new level. The arrangement was so much more than I could have asked for or described. Kathy's flowers did an amazing arrangement. A wonderful experience and such an amazing arrangement. I will definitely work with Kathy again. Thank you!