I thought this school would be a good fit and at the beginning it was. the teachers are wonderful…read moreand work so hard with what they are given! we loved Hailey, Shiana, Donna and Lexi!! Ms Hailey did such a wonderful job getting my girl to start eating solids!! So patient!! These teachers treated my child like family and I can't thank them enough for being so wonderful with her. The major complaint I had was there was such a high teacher turn over. we where there from August to February and I swear she had 6-7 different teachers. They were constantly moving teachers from room to room. Some of those teachers were in there for hours with no break. It made me confused because there was 2 directors. My mother in law is a daycare director and she is always in the classrooms helping her teachers take breaks or use the bathroom. I really felt for them!! It is still a great daycare just wasn't a good fit for us. We will truly miss her teachers!! However, I do believe there needs to be some changes done at the school.

At first I thought this would be a good fit for my child, but I soon discovered I was wrong. There…read moreare too few teachers per classroom. My child was often moved around in the mornings and evenings waiting on their teacher, which is understandable, but also difficult for a child who is new and has to get used to being away from their parent. My main concerns were mysterious bruises and scrapes that were very serious, yet no notice, no note, and when asked, no one knew what happened. That was my first red flag, but I understand kids get hurt, however, my child had a wound that was still bleeding when I picked them up and nothing had been done about it. They now have a very large scar from it as well. Again, nobody knew what had happened. For a toddler to get hurt that badly and not receive medical attention, that's unacceptable. The second red flag was recurring issues with diaper rash and how hungry my child was at pick up. I know toddlers love to snack, but my child and another relative's child who also attended were ALWAYS super hungry at pick. I don't mean just wanting a little snack by 4 or 5pm. They would be crying about being thirsty and hungry every day. I would get notes saying that my child ate all of their breakfast/snack/lunch but would see the menu for the day and notice things I know my child would not/does not eat. If they got them to eat it, I'd be surprised! My biggest issue was how they deal with children that have special needs. My child has sensory processing disorder. This was made very clear to staff and yet they would not/could not follow instructions on how to deal with certain things. I understand having so many kids and only one teacher in the rooms, but for a "child development" center, they don't seem to have the necessary training nor patience for children with atypical development and concerns. Many of these children have therapist that come to the daycare for treatment sessions and I can tell you now that many are unhappy with how the center doesn't seem to properly accommodate these children. I would not recommend this center to anyone who has children with atypical development or special needs. I also did NOT appreciate the attitudes of their Director and Administrative "Assistant" Director. Many of the other parents and I have talked and found ourselves in agreement that the way they speak to us is often unacceptable. They don't have any reason to be more respectful it seems. I highly doubt they're in any fear of losing their jobs, so they don't need to worry about being professional. However, a daycare center where you are working with people's most precious children is NOT the place for these kinds of attitudes. If you don't know how to be polite and friendly, customer service is not for you. It is especially not for you when you are working with children! They are often found and overheard sitting up front talking about things not really suitable for children, but their attitude shows they don't care what you hear. My child will not be returning and I would caution parents who are considering them in the future. Do your research. Make sure you really know the routine of your child. Make surprise visits are random times when they are not expecting you. Demand notation of every incident. Count all items you send there and check your invoices after every payment because they also tried to double charge me on more than one occasion claiming I had not paid for that week. I had to bring in bank statements to prove otherwise before they'd fix it. Be cautious. For older children, it would be fine. But if you are considering your infants and toddlers, I'd really look elsewhere.