Been waiting here for more then an hour and thirty minutes for a shower there is 3 people who left…read morethe shower and they still not cleaning them very bad experience

great station! got gas for my rv and Kristi helped me learn for the first time how to dump my rv…read moretanks! what a blessing to meet her and how special she is!

The employees are excellent! Great place and great food!…read more My only qualm is, the chicken wraps have no chicken.. it's all bread.

Requested a receipt after completing my transaction at the pump and got the message "ReceiptFail"…read more Mmmmm, maybe they should make sure the gas pumps are stocked with printer paper?

They were fast, friendly, and efficient. There were no pushy up sells for additional services. I…read moregot the full synthetic oil blend for $100. No upcharges like one of their competitors try to do. I highly recommend this location and brand. I have gone to three locations across the metroplex and the service is stellar.

Quick service. They gave me an estimate on replacing pads that was reasonable and completed the job…read morefairly quick.

It's that time again for my Dad's trucks oil change. I like coming here because some of the same…read morestaff have been here since I first started coming a few years ago. These guys take great care of my car and Dad's truck. The value they provide for our needs is great.

Spent over 250.00 on a Synthetic oil change and flush. Car…read moredid not sound normal. I had a mechanic look at it. He decided to check my oil and it was a more than a half qtr low. Please double check your oil level if you go here. Also they did not reset my computer. POOR SERVICE FOR 250.00

Had a wonderful experience at Valvoline Express care! First time customer that WILL be returning!…read moreMr. Marcus gave us the run down on the things our vehicle needed and SHOWED US exactly where things where, where they should be and where others will try and tell us it should be. Mr. Marcus took the time to EDUCATE us on our vehicle, dropped some vehicle gems, gave best practices, told us things to watch for and even gave us recommendations on other things we can do to improve the quality of our vehicle! I've never met Mr. Marcus prior to today but I believe the game that he put me and my husband on today, his energy and willingness to help is really a testament to the person I believe he is even off the clock. I didn't feel cheated, I thought the value was reasonable for the type of synthetic oil we got AND y'all - they clean your windows! I felt so VIP! We also didn't have to get out the car at this location which I absolutely love. Again shout out to you Mr. Marcus! We REALLY appreciate you, your service and energy!

This place is horrible !! Once I paid which I feel like they over charged me but was most…read moredefinitely not in the mood to argue, they just walked away and didn't even tell me they were done. Horrible! Will not be coming back!

needed a diagnostic done on the front strut. after multiple efforts to try and schedule, the only…read morething they would tell me is that they needed it for the day. I took a day off work and dropped my vehicle off the night before. No phone call from them until I called. They hadn't touched it and said they wouldn't till NEXT WEEK. I lost money going to them. Apparently a simple phone call and scheduling are too difficult

Jerry and his team are the BEST. I trust no one else with our cars. We have a 2006, 2011, 2016,…read more2019, 2022 and 2023. He takes care of all of our cars and keeps us going with our big family and all of the teen and adult drivers. Give him a call and he'll take great care of you!!

This is the best auto repair shop in the metroplex. I've been to several living in Richardson…read morealmost my whole life and I drive to Rockwall to get my cars serviced because of their high level of integrity, speed, and incredible service. My wife's car ABS light came on and she went to City Garage in Richardson. They charged $110 for a diagnostic and said the ABS ring had slipped but the ring was not sold separately and She had to buy the whole cv axle for $174 plus $130 for labor. They lied. If you search the part it costs $69.99 at auto zone however auto parts stores such as auto zone and oreilly sells the ring for 7.99 plus tax and they all have the same description as follows. "DETAILED DESCRIPTION Dorman's ABS Ring offers cost-cutting convenience. Now you can easily replace the failed or damaged ABS ring, instead of the entire CV shaft, saving time, money and labor. Replacement restores ABS to proper condition, helping to ensure safe steering while braking. Plated steel construction for corrosion resistance. Direct replacement for a proper fit every time. Easy to install." Note easy to install and $7.99 I only trust Big D Auto Lube to work on my cars as they do it ethically and responsibly. They are fast, competitive on pricing and extremely knowledgable and friendly. They won't sell you something you won't need and they will recommend and insist on a repair if it's something you need - but never pressure. Take their advice- A little today will save you a lot tomorrow. Thanks Big D for everything

Don't wast your time because they will clearly waste it for you! Quoted me a price of $45 for…read morelight bulb change and charged me $350 when I got here! Then it took over 2hours before they looked at the car ! I asked them to just put the car back together so I can go and the mechanic that took another car out for a test drive. I then waited another 35 min for another mechanic to tell me I have to wait until the mechanic that started the project comes back. Only after I requested with a sternness to please put the car back together so I can go! Was I able to leave 11 minutes later.