I've worked in management and customer service for years, so I know a 'superstar' when I see…read moreone--and is the exact opposite. Their approach was less 'protect and serve' and more 'harass and annoy.' It's a shame when one person's ego ruins the reputation of an entire security team. Hopefully, the next training session includes a chapter on basic human decency.

This company has incredible, professional business communication! From the time I called the front…read moreoffice, they told me to contact Manuel to make an appointment for him to evaluate our electrical issue. I called Manuel and he said he was told I would contact him. He listened to my electrical concern, told me he could come drive down all the way from Boca Raton to Miami and even gave me an updated ETA text prior to his arrival. He was at my parent's home within 2 hours. Manuel gave us a reasonable quote and even emailed us the tentative estimate. The next day his 2 service technicians came out on time. They fixed the issue and had done exactly what was needed. Manuel did adjust the quote accordingly to the service that was installed. He had emailed the revised quote and gave us all the options to make the payment convenient. Manuel and his team were very respectful, kind and so helpful in this process. Most of all the communication was top notch, I was very appreciative of that. I believe if other contractors out there going to service homes (ie. plumbing, electrical, etc.) they should model how 305 Power does business. Thanks Manuel and 305 Power for your time!

I got quotes from several electricians and Jorge was the most reasonable so we went with him. He…read moreshowed up on time for the estimate and immediately gave us a quote. Just getting workers to show up when they say they will in Miami is a rare find! We wanted LED recessed lighting and Jorge arrived promptly at the scheduled time and worked diligently until the job was complete. He listened to what we wanted and everything came out exactly as promised and he was neat, cleaning up after himself. He also fixed a faulty electrical outlet we had outside. It has been over a month since the work was done and everything looks great and working well. I will be using him again for future electrical work!

I wanted to give an update to my prior review. My house was going through a major renovation of…read morewhich we stumbled upon a lot of poor electrical work that wasn't up to code. Charlie and Jose were so helpful with all my requests and change in schedule. Not only were they patient but the did exceptional work! Charlie and Jose were always transparent and honest about all the work that was recommended. My house is older so quite a bit needed done (replacing the panel, meter outside, complete all the electrical in my kitchen, hang my light fixtures) they can do it all! Highly highly recommend them for any and all electrical needs

Very happy with the project completion. Quick response time…read more Clear communication. Arrived as scheduled. Completed the service requested - worked clean & neat, checked in before & after. Good value for the service. Would definitely hire again.

I hired them to install a security camera system consisting of an NVR and 7 wired cameras in 2023…read more Price was fine and installation was fine but when it comes time to set up the app on my phone the installer asked me to hand over the phone, I tried to follow what he was doing but he was installing apps, scanning device bar codes, assigning device names account user name passwords...all done very quickly and he asked me only for a password to use. It is an app called EZVIEW I later on went back to try and understand different settings and configuration but there is no manual to follow. But on the day of the installation all were working fine so I figured I will retrace the app settings and figure things out. The issue is post installation support. A year later the app stopped working unless I was on WIFI I was disconnected from the cameras. I texted the installer and asked for advice, he said the issue is with my mobile data. Mysteriously two weeks later the app worked again so they fixed whatever bug it was. Another month gone by suddenly one of the camera in color would have images in B/W only after raining hard, I thought those are IP64 or 65 devices, texted again and no reply. Finally one day my app freaked out and deleted all the devices and I need to set it up again. I texted him again for help and offered to pay for his time to set things up again and he said next week may be. Next week came and gone texted again says tomorrow may be. After that no more reply. Last year I need to upgrade phone and I wasn't able to migrate the EZView app to the new phone, it is no longer on Android playstore, I haven't been able to use this app on the new phone and so I have to carry two phone, the new phone for everything else, and the old phone to use EZView and only works on WIFI (since it has no SIM card). The NVR and cameras still work but if you need post installation support it doesn't exist.

They were super professional....they hung 2 TV's and a sound bar and a ring security doorbell.....I…read morewas very happy with their professionalism.....

I've had excellent service with UTS, over the last 15 years or so. Any issue is taken care of…read morequickly. I'm very happy with the security cameras that they installed around my home, and recommend them to every home owner.

Very knowledgeable and helpful before and after installation. Received a quality installation, with…read moregreat components. Very happy with everything

I recently hired Blackhawk Security Tech to install a wired camera system at my home, and I…read morecouldn't be more satisfied with the experience. Brian was the technician assigned to the job, and he was outstanding. The installation required running multiple cables through the attic in nearly 90-degree Florida weather, yet he worked efficiently and completed the entire installation flawlessly in just a few hours. Brian was professional, knowledgeable, and took the time to ensure everything was installed properly and functioning as expected. The quality of his work was excellent, and the finished product looks great. I highly recommend Brian and Blackhawk Security Tech to anyone looking for a reliable and professional security camera installation company.

wi repair on google/nest camera,not working on apple phone. 30 day guar. would not come back after…read morephone conversation to do repair at my home Camera was working fine ,less than 1 year old, ust needed reset of wifi, because i got new apple phone