We had an insurance agent in D.C. from whom we'd purchased life insurance and long-term care insurance many years ago. Our agent was a very thoughtful and very helpful person, but sadly he's died and his clients have been passed on to an equally-wonderful agent named Kyle Murphy. We spoke to Kyle at great length today - and not only is he very knowledgable, but he's also one of the friendliest and nicest people we've talked to in quite awhile. read more