Ambiance is great, food and service mediocre. Very salty and heavy on sauce. We did not have…read morereservations. Not sure if that had any influenced?

The food is delicious, beautifully prepared, the service excellent and the view is a treat. We have…read moreenjoyed coming here for 15 years whenever possible and the past 3 weeks Sunday lunch has been a gift. Thank you

Excellent location, beautiful room with a balcony…read more Cold air conditioning and fantastic dinner at the hotel. Pool is also very nice. Many German travelers who recognize the beauty and value of the property. The only 2 things I would change. 1.) breakfast was lots of carbs and it cost extra for eggs and omelets 2.) the mattress was a bit worn out I would definitely stay here again.

You are certainly only paying for the amazing building. It is plenty expensive but there was no…read moresoap in the bathroom (had to ask for some) no lotion, tissues or "luxury items", despite the luxury price. Breakfast mediocre and the same items reappeared every morning but no way of toasting bread. The reason I gave it a three star was for the incredible staff, warm and welcoming. Whatever they are paying Charlie and Stefano, it's not enough. We felt that the place was struggling and cutting corners, such a shame. We were due to stay 5 nights but left after 3

The location is great, it's less than a 5 minute walk to the main gate of San Gimignano! It is…read moreuphill, so it might take you longer, but a reasonably fit person can do it in less than 5 minutes. The property is in the middle of a quiet residential neighborhood. It's safe and quiet. If you book this property, do so because of its stellar location! And if you have a car, it's easy to park here (though there's a hefty fee, I believe we paid 15 Euros per night) and not have to fuss with the ZTL zones inside San Gimignano's walls! The hotel has lots of extra "gotcha" charges -- extra for wi-fi, extra fee for parking in their lot out front, etc. The grounds were lovely and the views spectacular. If you book a cheap room, get ready to overlook houses. If you are staying more than a night, it's worth it to book a view room -- the views of the Tuscan hillside are breathtaking. The free breakfast was abysmal, I left without eating. Lots of dried out boxed pastries, sliced deli meat and yogurt. Not many options. Sleep in and don't waste your time on it, there's too much GOOD food to eat in Tuscany! The hotel itself is just okay. It's old and dated and our "Small Double" room was not as nice as the common areas suggest. It was dark and tiny. The bathroom was so cramped it was ridiculous. Yeah, I've stayed in lots of hotels all over the world and I know European rooms are always smaller than rooms in North America, but banging my shins on the bidet and squeezing into the shower is my idea of tiny living! The staff was friendly. I did enjoy the large balcony attached to our room although we had no view. It was nice to sleep with the doors open to let the fresh, cool air inside. Nice toiletries were provided as well. The pictures on their website are pretty accurate, they don't really try to "sugar coat" their representation of what you get.

From the owner: A pochi minuti dalle mura medievali di San Gimignano, incantevole borgo toscano dichiarato…read moredall'Unesco patrimonio dell'Umanità, si trova l'Hotel Relais Santa Chiara, un'elegante e discreta struttura circondata dai paesaggi più belli della campagna toscana, che vi darà il benvenuto con il suo staff sempre attento e ospitale. La posizione centrale, le eleganti camere, molte delle quali con vista sulle magnifiche distese di viti ed ulivi del Chianti, la piscina a conchiglia con idromassaggio incorniciata dal giardino privato, fanno del Relais Santa Chiara l'hotel ideale per trascorrere un soggiorno di totale riposo e tranquillità, alla scoperta degli affascinanti tesori culturali ed eno-gastronomici della Toscana.

What a great hotel! Excellent location, friendly staff, great facilities. The room was very nice…read moreand clean, I loved that they set the A/c on upon our arrival. I surely recommend this hotel. The down sides were a window without a curtain that disturbed me all night and the breakfast not that fresh, you could tell that some of the food were from other days. Besides that, great location indeed!

This hotel is absolutely centrally located in the Piazza Cisterna in San Gimignano, The price for…read morethe room was a steal, I only paid $89 a night because I booked early the beds are not that comfortable a lil hard and FYI in Italy or Europe in general they just don't have wash cloths not understanding what the deal is with that lol The bed was a little hard but they were so super sweet when I let them know that I wondered if they had a different room with a little bit better bed next thing you know the owner has gone and found a mattress that was a little softer brought it into the room and fixed it for us and it was a lot better awww and we were met with a smile every day all day! it was just absolutely the perfect location if you're in Tuscany if you can stay in San Gimignano you'll be so happy it's the most charming little city we stayed there for a week and loved it every moment of it! I will be back to Hotel Leon Bianca

Terrible food. Terrible service. Waited 2 hours for our food. No joke. Please don't waste your timeread more

So you're vacationing in Italy right? And you say you want to see the most amazing views right?…read more Well, one stop is all you need, Hotel La Cisterna in San Gimignano. I don't remember exactly what room numbers we had, however 3 rooms shared one large balcony with the most amazing view of the Tuscan countryside. Not to mention, San Gimignano is a fun town with great history and a lot to see. The hotel is located right in the main square, next to the gelato place that apparently won best gelato in the world (or something like that). This is a must if you're planning on visiting.

A lovely hotel located in the center of town and close to good restaurants. My room had orginal…read morefresco's, was clean and decorated to preserve the character of the hotel. Even though my room faced the main street, it was very quiet. Breakfast included a variety of items, including eggs, several different kinds of cheese, meats, fresh tomatoes and three different kinds of sweets. WI-FI was FAST! Everyone working at the desk was very helpful and friendly. I loved staying there.

We truly enjoyed our stay at Hotel L'Antico Pozzo while visiting San Gimignano. Stayed one night…read morebut wish we could have stayed longer. The room was nice, very clean and hotel location is fantastic. Emanuele and staff were gracious and very helpful. Would definitely stay here again.