Jean B. wrote a bad review on Monro WW. She lives in California. I dont think Monro WW traveled out there to install cabinets in her kitchen. I have delt with Munro WW for many years, and find his work to be excellent. Her cabinets look like someone damaged them after installation. read more

My contractor recommended Munro to make custom cabinets for my kitchen and he is located in Bellingham MA. I paid $8000 for painted white solid wood cabinets For a small galley kitchen. At first they looked nice. Although this was approximately 10 years ago, the cabinets began peeling approximately 5 years ago, and paint has been chipping off ever since-on Almost all the the doors and on the back portion As well. I did not contact Dick until recently as my contractor kept insisting that this was no big deal. The more I look at my cabinets the more upset I become. My beautiful kitchen that I spent at least $15,000 on has peeling cabinets with the raw wood exposed! It is evident by looking at them that they are only going to get worse And worse. I have tried touching up the peeling spots for years but they only look worse and the touch up paint doesn't even match and I had it specially made to match the cabinets at a local paint store. The paint Dick provided me with did not match either. I might also mention that the color was supposed to be white dove, which is what the matching crown moldings above them were painted. They are two totally different colors. One is creamy white and the other is off-white. I Finally contacted Dick Munro over a month ago and he assured me he would come and do whatever needed to be done to fix the issue, and even said that I could trust him. Well he never called me back or came to look at them yet. I've called him several times and he says he is too busy but that he will take care of the issue "at some point." I only live in milford and have practically begged him to come over and at least look at them and also sent him pictures. Now I will have to pay someone several thousand dollars to sand all the peeling paint off and repaint my cabinets which I cannot afford. How could these cabinets peel if they were spray painted in his shop?? if you use this company you will not be happy!! I would like to have the cabinets taken down and replaced but I cannot afford it! read more

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