Wanted to purchase a charger unit for my MacBook Pro from this from the salesperson…read more Salesperson was unsure of the right item and provided his best choice. He stated that if incorrect, I would able to replace the product Returned when the charger unit was providing a full charge Upon my return, shared my assessment listed above. At that time. their technician tested the item and stated that it only provided 75% of the charger capacity because it was designed for another product Shared to the salesperson their technician's assessment and I was guided to their manager Upon reviewing the same information, manager refused to refund my purchase price. With the intention of working with this retailer, offered to keep the cable if they would refund the charger unit price - they couldn't exchange (supposedly) because they didn't have the right product in stock Despite their technician's assessment and their salesperson's miscues, manager repeatedly refused to work with me or provide a refund for the incorrect product sold to me.

iShop specializes in Apple products: iPhones, Apple watches, iPads, covers etc., etc. My phone…read moretook a dump while here and I needed an excuse to upgrade, so it turned out that in Cancun, this is the best place to buy a new Apple phone (more expensive than in the USA, but less expensive than in Brazil). They had the model I wanted in the color I wanted with the memory that I wanted. I walked in, bought the phone, the cover and the screen protector and was out of the store in about 15 minutes, maximum. Right next door in Liverpool (a Mexican department store), you can apply to get a refund of the Mexican taxes they charge. This was a painless and quick process and I was very happy.