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MultiCare Northshore Clinic

3.4 (22 reviews)
Closed 7:00 am - 5:00 pm

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10 months ago

I am revising this review because my doctor came from a place of caring. She was genuinely concerned.

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2 years ago

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9 years ago

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Ask the Community - MultiCare Northshore Clinic

Review Highlights - MultiCare Northshore Clinic

Seaholm came highly recommended by the nurses as well as my landlady and sure enough he did not disappoint.

Mentioned in 2 reviews

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Pacific Medical Center - Federal Way - Faith Sairez, ARNP

Pacific Medical Center - Federal Way

3.2(19 reviews)
4.1 mi

Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

Crap care. Never return your calls, ma's are useless, especially Vi. Not only is she rude she'll…read morecut you off and hang up on you. Doctors care isn't bad but the staff is always rude. Last time I was there a man came in with chest pains and they told him to go to the ER without even checking him. The patient could barely walk. Care has gone down hill for a while and the staff is the worst.

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Pacific Medical Center - Federal Way - Quick check up

Quick check up

Pacific Medical Center - Federal Way - Yearly physical. Yay.

Yearly physical. Yay.

Pacific Medical Center - Federal Way - Nan-Shing Hsu, MD

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Nan-Shing Hsu, MD

Kaiser Permanente Federal Way Medical Center

Kaiser Permanente Federal Way Medical Center

2.2(29 reviews)
2.7 mi

I'm usually not one to leave negative reviews because things come up, life happens, people have bad…read moredays ect...... but what happened today was completely  unprofessional and could have been avoided. I made my son an eye exam appointment in February for April 2nd (today)..... So kaiser had 2 months to reach out to me with any  new findings or revelations, But did they? No, of course not. They wait until half an hour  before my  sons appointment to tell me the eye doctor called in sick.  Okay, people get sick. Fair enough, I was fine with rescheduling but then they proceeded to tell me that my insurance supposedly "does not cover eye exams "  I beg your pardon? Why would you Schedule an eye exam for me, if my insurance did not cover it?  You have to pull up my chart with ALL my insurance and medical information to schedule any appointment correct? Nobody caught this? And furthermore, why are you waiting  30 MINUTES before my appointment to tell me? All this to say, kaiser wasted my time and they didn't need to. Please do better.

You noticedThey responded with my complaint with an offer to talk. That was just lip service for…read morethe public view.They never got back in touch with me.And never tried to help me. All they ever did was protect their doctors so that they wouldn't get sued.They do not care about their patients.In my experience. In my experience, they're just trying to get you in the door and out the door to make their money.And they do not take your complaints seriously.They do not take care of you.They do not ever ever turn against each other.If one of them makes a mistake they will always protect each other. You and I and our families are nothing to them.

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Kaiser Permanente Federal Way Medical Center - Bleak walls. Bad CRI. May trigger mental health issues.

Bleak walls. Bad CRI. May trigger mental health issues.

Kaiser Permanente Federal Way Medical Center - 6 week post surgery follow-up.

6 week post surgery follow-up.

Kaiser Permanente Federal Way Medical Center - Address and Hours (08-17-23)

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Address and Hours (08-17-23)

One Medical Primary Care Clinic - Federal Way - One Medical Seniors Logo

One Medical Primary Care Clinic - Federal Way

1.6(7 reviews)
3.3 mi

My uncle is in his upper 80's. After falling in 2023, he needed a primary physician to follow his…read morecare after the hospital and came to One Medical Seniors in Federal Way. Dr. Jeremy Oulton and his nurse provided exceptional, patient-centered care. Dr. Oulton left the practice in 2024, and since that time it has been one frustration after the other. He has yet to be seen by a physician, as they use nurse practitioners and physician assistants. They haven't read his chart and seemed uninformed about simple medical issues. There is not a direct number to the clinic, and calling on their general number will get you transferred many times for something as simple as an appointment. At each transfer, you have to prove you are authorized to know his medical information. Today I have spent over an hour trying to get an appointment for my uncle as a follow up to him being recently released from the hospital. I understood the "One Medical" brand was a good one prior to being bought by Amazon. Amazon's model for products does not work for humans with unpredictable needs. Save yourself and go anywhere but here- this is consistently an abysmal experience.

My wife & I are in our late 60's & we started going here back in October of 2013. This was a very…read morebad decision. We were promised many things. But there service has been really bad. We have been billed many times because they did not check off the right boxes on there form. Take our advise & do not even think about going here. Its been well over a year & the billing is still all messed up.

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One Medical Primary Care Clinic - Federal Way - One Medical Seniors reception

One Medical Seniors reception

One Medical Primary Care Clinic - Federal Way - Inside One Medical Seniors

Inside One Medical Seniors

One Medical Primary Care Clinic - Federal Way - One Medical logo

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One Medical logo

VA Community Based Outpatient Clinic - VA CBOC

VA Community Based Outpatient Clinic

4.0(4 reviews)
2.9 mi

We at Happy Quest Home Care deeply appreciate the dedicated social workers at the VA HHA and Spinal…read moreCord Injury units. As the owner of a home care company, I have had the privilege of working directly with these committed professionals, particularly the team leaders on both sides and those involved in respite care. Your unwavering support and collaboration greatly enhance the quality of care we can provide to our clients. Thank you for your continued partnership and outstanding service.

I have not had a bad experience at any VA facility to date…read more This facility is a bit smaller than others I have gone to but it's in a good location. What I really like about this one that I haven't seen in others is the booth like reception area that encourages privacy when checking in or out of the clinic. It's enclosed and allows for 1 vet at a time. This is a great idea on so many levels. The second part is something I hold near and dear. Customer engagement. The moment I sat down I started conversing with others in the waiting area. Granted, the facility isn't responsible for people's ability to engage. However, people engage in safer environments. If your comfortable and happy in an area, your mite likely to engage. To me, that's an indicator on the facility and staff itself. If you think about it, it's a good parallel to draw and can be pretty accurate. Granted the check in is on the third floor, I found the area in the 3rd floor to be very catering and relaxing. This is important. Especially in a VA clinic. I will update my review upon further interactions with the staff. As it stands, this place is great in my book. If your in the market for a CBOC, this is a good facility. Ample parking, great proximity to coffee/food, and discrete enough without being hidden or secretive. Important!

MultiCare Northshore Clinic - medcenters - Updated May 2026

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