I took a chance and randomly ordered from the mulch barn because I passed them while I was driving. I made a purchase and was surprised that it didn't tell me the delivery cost in until I completed the purchase transaction on my credit card, and then the delivery fee of $39 went through. I somewhat understand that because it's based on mileage but I feel like an estimated delivery amount should've been shown so I had some clue of how much it would cost but besides that my most major concern was I picked a delivery time between 10 AM and 12 PM, and my mulch showed up at 7:30 in the morning! Unfortunately I was not prepared with cars moved in the driveway. I was not properly presentable and I was feeding a baby, the driver proceeded to ring my doorbell and pound on the door MANY TIMES. I kept screaming to please wait! he then finally got into his vehicle and was about to leave when I came out very upset, obviously and started moving vehicles. He called my phone and when I answered, he said he was there to deliver the mulch and nobody was home. I told him I was standing in the driveway and to pay attention, and that I was screaming to please wait, so clearly somebody was home. He then dumped the mulch, not exactly in the area that I asked for and then proceeded to blame the office for the delivery time mistake and when I contacted the office they proceeded to blame the driver so they're just blaming each other because they can't do the one simple job that they're supposed to do! like I understand mistakes are made but they only have one job and that is to put the mulch in the truck and deliver it when the customer needs it I don't think it takes a lot of education to do that but maybe the company needs to sit down and go over a clock with their employees and show them what numbers mean and that when someone says 10 o'clock that they match 10 o'clock on their cell phone or the time in their truck and maybe that'll help if they educate their employees on how to tell time. Idk. Hopefully training can help but this was a complete inconvenience and OK yes I understand, There are more pressing things in the world but you don't know what's going on in someone else's life and besides all the other things that I had listed with my morning routine, I have other personal health issues and it just really made it difficult and ruined my whole day, for some, that may sound absurd and I get that, but for me the stress that was brought on trying to do everything this morning was enough for me to write such a review.! read more