Terrible service. The repairs they did on my daughter AC not only cost a pretty penny but it…read morestopped blowing cold air in the way home. Never truly fixed the AC. Had to take it elsewhere.

Caution: I chose Petal Muffler because I needed the…read morecatalytic converter replaced on my Kia Optima. I dealt directly with the owner, Richard. He told me he would install a genuine Kia catalytic converter and explained that my O2 sensors most likely did not need to be replaced. He said they would be cleaned and inspected because, in his experience, they usually were not the cause of the problem. I even verified with the Kia dealership that Petal Muffler purchased parts from them, which gave me confidence in moving forward. I paid half of the cost in cash up front and the remaining balance when the work was completed. Less than 300 miles later, my check engine light came back on with the exact same code that had prompted the repair. When the Kia dealership inspected my vehicle, they found that one of the O2 sensors had been cross-threaded during installation and was not seated properly, preventing it from sealing correctly. They also informed me that the catalytic converter installed on my vehicle was an aftermarket converter rather than a genuine Kia converter, despite my understanding and agreement that a Kia converter would be installed. The Kia service manager contacted Richard to ask what type of catalytic converter had been used. Richard said he would have to research it and call him back, but he never did. When I called Richard myself and explained what Kia had found, he acknowledged that the cross-threading "can happen" and told me to bring the vehicle back so they could fix it. Because I work 12-hour shifts and live in Hattiesburg, scheduling wasn't easy. I was first told they couldn't fit me in because of championship baseball games involving his son. We eventually agreed on a Monday morning appointment at 9:00 a.m. I arrived early and waited. At 9:00 the shop was still closed. I called the business twice with no answer. During one call, the ringing stopped, I said hello several times, and the call disconnected. A few minutes later, Richard called and apologized, saying they had been at baseball championships all weekend and that he would be there in five minutes. He didn't arrive until approximately 9:24 a.m. When he arrived, he walked past me without acknowledging me and went directly to speak with a technician, which arrived at 9:15 and opened up the lobby. The signage beside the front door states business hours 8a-4:30p, M-F. I understand that mistakes can happen in any repair shop. What I cannot overlook is what I experienced as poor communication, lack of follow-through, and not receiving the part I had agreed to pay for. I agreed to pay for a genuine Kia catalytic converter, but according to Kia's inspection and running the serial number on the converter, an aftermarket converter was installed instead. Combined with the improper installation of the O2 sensor, the return of the check engine light within 300 miles, the missed follow-up, and the unprofessional handling of my appointment, this was a very disappointing experience. I hope this review helps others make an informed decision before choosing Petal Muffler.

I did not purchase my car from here, but I wish I had, and I will in the future! The service…read moredepartment at Hattiesburg Cars is oustanding! They truly go above and beyond. I bought a set of tires from them and had some issues, and they reached out to the manufacturer to warranty them. They drop me off and pick me up from work, making getting my car maintenance and repairs convenient. Lee and David have done everything in their power to help me with the problems I am having with my car. I don't know who the owners are, but your service writers earned you a customer for life.

My man patric is the guy to go to got me in the perfect car for me easy fast and same day drive offread more

JD was a quick, efficient and very knowledgeable. He was able to help us with our flat when our own…read morecar rental company couldn't. He came quickly to tow us off the side of the interstate and drop our rental off at a local tire shop for repairs. I would defiantly recommend.

Fast friendly service. The job was done in minutes of me placing a phone call. Would highly…read morerecommend JD Towing.

Had car trouble passing through Hattiesburg and found Eagle Tire. I had gotten a quote from…read moreanother place down the street for a leaky thermostat repair at twice the price. Took a chance on Eagle Tire. Got a great quote and let them do the repair the next day. It turned out the repair was something different, yet they got the job done quickly. Staff was friendly and they have free wi-fi!

Russell went above and beyond to get my two flat tires replaced. This is my 3rd time at this…read morelocation since the new year. Between the best oil change(my mechanic personally recommended this place) and tire prices plus service, my van has upgraded immensely. The lounge area is awesome too. Movies and coffee n comfy chairs. Other shops are closer to my house. But this place makes the entire situation comfortable. Thanks again!

Great fast service.read more

Armstrong automotive is a prompt, honest and affordable auto center! A lovely family business I'd…read morerecommend to anyone!

In the past, I have used SPF for all of my vehicles and they always did an awesome job. They gave…read moreme a quote and we agreed on the very fair price. Today, they did the windows in my house and I am kicking myself for not doing it sooner. You can already tell the difference in my house. A big thanks to Ronnie (owner) and Evan. Your professionalism and pride in your work really stood out.

I had the windows on my 2023 Tesla model S tinted by SPF Window Tinting in Hattiesburg. The…read moreprofessionalism of the entire staff is probably the best that I have encountered. The work area appears to be as clean as an operating room. The entire teams' knowledge of the various tint products and the advantages and disadvantages of each was most impressive. I chose the top of the line product. Considering the quality of the product and the skill and effort applied when installing it, I believe pricing was well justified. I would recommend the SPF Hattiesburg team without reservation.

Emergency tire issue and they got me in and out quickly. Nice establishment and staff!read more

Hours of Operation M-F 7:30am- 2:30pm…read more Very knowledgeable and trustworthy people, they do great work on (Starters, Alternator, and Batteries)

This is one amazing customer SERVICE organization. These folks do not work on my kind of vehicle…read more Too big, will not fit in the shop. They knew I needed their help, and bent over backwards to put me on the road again. A couple of the guys crawled under my vehicle, on the sidewalk outside, beat a banged, cussed and worked, and came up with smiles on their faces when done. I not only found a great mechanic shop for ALL auto electric, I found a bunch of great guys and girls to call my friends. Words can never convey the gratitude I feel toward each and every one of them. Thank you guys! Best place ever!