I'm just going to start off by saying I will never go back here, I've been going here for a few years and have never had such a terrible experienc. I walked in and got a look from the young man behind the counter, no hello, nothing. so I piped up and said hi. had no response back. was finally asked what I wanted, told him my order and was watching him make my sub. he just threw the toppings on it and missed a quarter of my sub with some of the toppings. then I noticed he missed a sauce I wanted, i asked him if he put it on, he responded by just saying yea. After I got home, I checked and there was no sub sauce in site. at least own up to your mistake and correct it. when It came to payment, everything was ok, I tapped and left. Just as I was about to pull out of the lot, I see the woman working with the man waving her arms at me. I went back in to see what the issue was and my payment declined by mistake. I even sat in my car for at least a minute before any action was taken. I could have easily left without paying, but I'm not that person. Im so disappointed in the customer service which was seriously lacking. I also looked up the hours to make sure it hasn't changed, it said 10 pm. But after I left around 8:50pm, the guy locked the door Behind me. I hope this review reaches the owner so that this won't happen again read more

They couldn't cut the bread right which should be basic, had them try twice, they failed to grill my subs just slightly warmed the bread and as was said when this whole awful ordeal started the sandwich was gross and fell apart, glad I don't have to stop here ever again, there's a subway across the street. read more