Fantastic sales and service. Norm just helped me out today over the phone. He's got his head in the game. This is a tricky business matching the part, the car, model, condition, color, shipping etc. To have a solid person on the phone....the best. Thanks Norm! for having all the answers and getting my part to me quickly. 10/10 read more

Broke down in Buffalo, WY. It was going to take 24 to 48 hours to get a new part, so Mr. R's set me up with a used part that had me back on the road that afternoon. This is a first rate used parts operation. Thanks Daniel and the fine staff of Mr. R's for your wonderful customer service. read more

Terrible, no idea how to address customers or respond to questions! Waste of time. One employee gives you availability and a price then you call back minutes later and want to order it then a lady starts saying its not available and she has no idea what I'm talking about. Then Billy in the back ground is screaming at her telling her it is available and they're arguing back and forth while I'm sitting on the phone. So the lady says bring your part down here and we can match it up for you. read more

Sold us a set of wheels then received a better offer...so they reneged on our deal. Not cool.

A+ customer service. There was an issue with my order that arrived today and Tracy resolved it 5 minutes after I sent an email.

Wish this had negative stars! Their website listed a part for $105 called and ordered it they charged me $150 when I picked it up unfortunately I needed it so I paid. Later I was looking on the internet and found a brand new part for $143 free shipping so I started comparing other random parts and this seems to be the norm they are consistently higher than NEW PARTS! read more

this is an amazing auto salvage place. they ship fast, prompt. friendly service and fair pricing