called to order a bounce house from the owner Who seemed to be doing multiple tasks while on the phone. I had to repeat my information numerous times while he attempted to write it down. I ordered a combo exactly as written on their website word for word. They arrived with the wrong bounce house, when we mentioned the confusion the guys called to get the situation resolved very professionally. The owners wife answered and said she remembered my order and that's what I ordered and proceeded to yell at my husband that it was our fault. Problem is I never ordered from her, I ordered directly from her husband. My husband said it was a miscommunication and tried to resolve but we were continued to be yelled at. I'd strongly recommend getting an emailed confirmation with exact details like EVERY other bounce house company does. this company is unorganized and extremely unprofessional. read more