Very honest and professional A pleasure to work with…read more After an inspection of my dishwasher he recommend it's better to replace it then repair Stating if one part goes bad Chance are others will follow

Great work as always! They have helped with quite a few projects. Definitely recommendread more

1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.

Not only did they respond in a timely manner, but Jason did an excellent job repairing both my…read moredishwasher after a mouse ate the wires, and my Samsung washer who's balance rods were no longer working. I highly recommend their services​

Honest, punctual and reasonably priced. You can't beat that! I've already referred them to family.read more

My ten year old refrigerator started dripping at the ice dispenser. I hopped on Yelp to find a…read morereputable repair company and found Sullivan & Son. Bill Sullivan came out within a few days, it was not urgent, to inspect the issue. He determined the flap that allows the ice to dispense needed replaced. He ordered the part, which took about five business days to arrive, then scheduled the repair. After the repair, which was fair and reasonably priced, I've had no more drips. Yay! If you need a trustworthy, knowledgeable and fairly priced appliance repairman, Bill Sullivan is the one!

I had used sullivan and sons on two prior occasions, both simple issus that were handled by Bill…read moreSullivan efficiantly. Recently while on a dinner date with my seven year old granddaughter, I recieved a call from my daughter saying that her refrigerator was not working. I could not go back to see what was wrong. I called Sullivan and sons hoping they could come out first thing in the morning. Bill Sullivan offered to come there that night and fixed the problem. Not many people would do that. David Andrews

Great people, great service! Got service So fast, Christy was so nice to set up appt, Troy was here…read moreon time, was very thorough and honest about the issues. I had other companies come out and tell me All kinds of things that I knew were not true, and Troy was honest about what we needed and we are grateful!! I encourage you to use ACE!

They installed a new unit in our attic. It was installed improperly from the very beginning . It…read morealso had a leak in the freon line and never cooled . They kept saying it was just the smart thermostat adjusting .. We asked for anew thermostat 4 months later . A Freon leak was discovered. A few months later it flooded my attic from poor insulation and bad back flow switch. They would not stand behind the purchase or installation. It also had faulty coils in the first few months and yet again less than a year later . Never heard from them . I called the city and they never had the unit and installation permitted .. Very undependable unfortunate experience.. .

Called to buy a speed queen. 2 times the salesperson was unable to tell me whether it was in…read moreinventory, ordered, or whether any would be coming in. 3rd time, my husband called and person who answered phone said someone " would call me back because evrryone was busy". Surprise... no one called back. So this business is so busy they don't care whether you buy from them or not. This is why it's hard to " buy local". As a business owner myself, I would never treat an inquiry as an " inconvenience". Not only did you lose the sale of 1 Speed Queen but we had intentions of buying more for our rentals.

I have an appointment scheduled so I'll be back to let you know with the kitchen and bathroom…read moreremodel we are having done