The staff are all very friendly and helpful. My appointment with Ms. Tripoli went smoothly and she…read morewas very thorough. Didn't have to wait long in waiting room or exam room to be seen.

This place is a joke. I had a infected tooth and yes they got me right in. The staff in the office…read morewas great. The dentist was very rude and unprofessional. "I'm the dentist not you, I'll tell you what you need" She wanted to just pull the tooth no other options. That would have been fine except I would have to wait 3 months for the extraction. Long time to wait with a tooth that hurts! Then they hit me with a $499 new patient exam. Wait you just took x-rays. I feel money is the only thing they are interested in. No the patient. BEWARE

I give cross trails dental 5 stars because the front desk staff are super nice and helpful and I…read morehave been trying for 5 years too get my teeth fixed in a little under a year doctor Julius has fixed some of my biggest cavities and has brought my smile back I would also like to add that ms Wendy another member of the amazing staff there is always helpful and takes in mind I drive several hours so she tries to help by getting a few more fixed at one time these lady's are amazing

I have been a patient for 10 years. Over the years, time in the waiting room has decreased so that…read morethey call you in quickly after you arrive. The staff and doctor are profession and friendly. Their on-site lab makes it convenient to get blood tests without having to drive to another facility. Recommended!

I walked out on an appointment more than three years ago. I was scheduled for a procedure. After…read morewaiting more than 90 minutes with no explanation as to the delay I left and never went back. The same thing happened to my husband yesterday morning. His appointment was at 9:50 AM. He was told to arrive 15 minutes early which he did--at 9:35 AM. He was not seen until 11:30 AM. OBVIOUSLY OUR TIME IS NOT IMPORTANT! No explanation. No apology.

Dr Dean Edwards and the entire crew are very courteous and professional. The facility and medical…read moreequipment are first class

Dr Dean Edwards spends quality time with his patients. he always looks for new forms of treatment,…read moreand I really ever appreciated his efforts all these years.

i changed to this dentist from one i been going to for years they are so must advance in there…read morefield and found 6 cavity and i just was at my old dentist 6 months ago so cant see i could get 6 cavity's in 6 months glad i changed

This is by far the very best dental practice I have ever visited. Everyone in the office is…read moreextremely friendly and professional. After a full examination Dr Janet Ruopp and I discussed a treatment plan that included a tooth extraction. The front desk personnel took the time to fully explain the costs involved of my treatment plan. During my next visit, Dr Pat Ruopp removed the tooth and I had absolutely no pain. Ruopp Family Dental not only have the experience and expertise to care for your teeth they also care about you. I highly recommend them .

I feel like the capability, knowledge, kindness and experience of all the medical staff there-…read moreDr.s, nurses, NPs, med assistants are great, however the staff that works at the counter, who does the scheduling/taking phone calls are not friendly at all, they really need to step it up on being more friendly and helpful. They look so unpleasant when you walk up to the counter. It's a major turn off.

My husband sees Dr. Moon, first every six months, currently yearly, and has had to have several…read morecancer spots removed. He is excellent and that is why there is such a long wait to get in. His office staff are very helpful and courteous. I have seen Heather, a Nurse Practitioner, who took a biopsy. I had to go back because more of the affected skin needed to be removed. She was very professional and explained the procedure. Her nursing staff also explained the procedure, how to care for the area and that I would be contacted with the results. I would highly recommend Dr. Moon and Heather.