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    Mountainview Lodge

    5.0 (1 review)
    Open Open 24 hours

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    10 months ago

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    Laurentian Lodge - On the catwalk over looking the falls.

    Laurentian Lodge

    (4 reviews)

    $$

    Caught owner looking through vehicles. Either him or his staff took beer out of the back of the…read moretruck. That a relative of mine had placed there.Asked the owner to stay out of my truck Only to be swore at and told he go thru any vehicle out there he wanted. Actually got in my face and got loud in the middle of a wedding. Took ten minutes to get checked in while the staff was pouring drinks. At the front desk/ bar. Free breakfast was a joke Food in warmer but the staff waited twenty minutes to serve a dining room full of people till they had more food. Dinner at the wedding was supposed to be prime rib Instead got shoe leather and barely cooked vegetables.very pretty place I would not recommend worst service and watch out for the crappy owner going through vehicles If I could give zero stars I would

    While the views at the lodge are amazing, the customer service was terrible from the time we…read morearrived. We waited to checkin at the office/bar/ restaurant for 10-15 minutes before anyone even acknowledged us. There were 2 women working making drinks. They saw us and never said a word. A simple "i'll be with you in a minute" would have gone a long way. We weee never given any rules, directions, check out times. The next time we went for breakfast. Although there was food in the serving trays, they made us wait for at least 15 minutes before we could go up for food. By the time we were able to eat, the place was packed. Saturday night we attended a wedding reception. Instead of using a tray, servers brought out 2 plates at a time. With almost 100 people there, our food was cold. The prime rib was very grizzly and tough. Even after requesting steak knives, it could barely be cut. The biggest disappointment and instant turnoff was the owner. When he was questioned about a situation, he became very loud, was pointing his finger in a guests face and was using profanity. His attitude, demeanor, and lack of professionalism was a total disgrace and unbelievable! Never have i experienced something like this!

    Mountainview Lodge - hotels - Updated May 2026

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