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    Mountainview Lodge

    5.0 (1 review)
    Open • Open 24 hours

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    1 year ago

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    Laurentian Lodge - On the catwalk over looking the falls.

    Laurentian Lodge

    (4 reviews)

    $$

    Caught owner looking through vehicles. Either him or his staff took beer out of the back of the…read moretruck. That a relative of mine had placed there.Asked the owner to stay out of my truck Only to be swore at and told he go thru any vehicle out there he wanted. Actually got in my face and got loud in the middle of a wedding. Took ten minutes to get checked in while the staff was pouring drinks. At the front desk/ bar. Free breakfast was a joke Food in warmer but the staff waited twenty minutes to serve a dining room full of people till they had more food. Dinner at the wedding was supposed to be prime rib Instead got shoe leather and barely cooked vegetables.very pretty place I would not recommend worst service and watch out for the crappy owner going through vehicles If I could give zero stars I would

    While the views at the lodge are amazing, the customer service was terrible from the time we…read morearrived. We waited to checkin at the office/bar/ restaurant for 10-15 minutes before anyone even acknowledged us. There were 2 women working making drinks. They saw us and never said a word. A simple "i'll be with you in a minute" would have gone a long way. We weee never given any rules, directions, check out times. The next time we went for breakfast. Although there was food in the serving trays, they made us wait for at least 15 minutes before we could go up for food. By the time we were able to eat, the place was packed. Saturday night we attended a wedding reception. Instead of using a tray, servers brought out 2 plates at a time. With almost 100 people there, our food was cold. The prime rib was very grizzly and tough. Even after requesting steak knives, it could barely be cut. The biggest disappointment and instant turnoff was the owner. When he was questioned about a situation, he became very loud, was pointing his finger in a guests face and was using profanity. His attitude, demeanor, and lack of professionalism was a total disgrace and unbelievable! Never have i experienced something like this!

    Delta Hotels Sault Ste. Marie Waterfront

    Delta Hotels Sault Ste. Marie Waterfront

    (22 reviews)

    $$

    First the great: We…read morestayed here for two nights, and were blown away by front desk service we received from Tyler. He was friendly, knowledgeable, and very, very helpful. Thank you, Tyler! We also received exceptional service from our Saturday morning server, Charleine. We ordered off the menu (instead of the buffet). She was thoughtful, cheery, and attentive without being intrusive. Just the traits I truly appreciate in a server. The food itself from breakfast menu was delicious and the servings were ample. Coffee was delicious and I appreciated that they left the pot on the table for me. Pizza we ordered from room service was also tasty. The hotel in general has a swanky feel, and that's not a bad thing. Our room was lovely; very roomy and clean, and our mattress and pillows were SO comfortable! The room itself was very quiet, even though we were near the elevators and ice machine. Now the not so great: The A/C in the room runs very, VERY loud. If you can't handle that when you sleep, then this is not the place for you. Rob was our server on Sunday morning. I'd like to say that we received the same great service, but we did not. He was not at all attentive; he seemed like he didn't want to be there. It took three requests for me to just get a glass of water. We ordered a pizza from room service. They brought up a pizza in a box, but that was it. There were no plates, silverware, or napkins. Seems a little ridiculous for room service.

    We just arrived at the Delta Hotel after a 5hr drive. Let me rewind here for a second. The reason…read morewe selected this hotel is because they allow pets, as well as the location. We are traveling with our golden retriever. A month ago we booked a presidential suite via the Bonvoy website as we wanted plenty of room. A week prior to our vacation I double checked the reservation and saw the following statement "Please note that not all preferences are guaranteed." Trying to figure out how that applies, we contacted the hotel to speak to someone to confirm our reservation with a pet. We were told that pets are excluded from the presidential suites. Nowhere on the website does it mention that pet are designated to specific rooms only. We ended up booking a smaller 2 room suite with a kitchenette (sink, microwave, small fridge and Kurig k-cup coffeemaker). We arrived late afternoon after traveling for 5hrs. We did bring a few small grocery items that we placed in the fridge. I spent 20 minutes trying to get the coffeemaker to work only to realize that the pump is broken in the machine. No towels to wipe the water up in the kitchen area. No utensils, plates or napkins provided incase you want to heat something in the microwave. In addition, the two room suite that we ended up booking DOES NOT match the photos on their website. The hotel is apparently going through renovations and the images they are showing are the updated rooms (what they WILL look like once renovations are completed). Not cool! We're spending $1200 for 2nights. We've been here an hour and so far I'm not impressed.

    Cedarville Lodge - View of wall with window.

    Cedarville Lodge

    (5 reviews)

    There are not a lot of hotel and motel choices in this area, this really was our only choice. We…read moreheard it was recently purchased, so I'm sure there will be future updates coming. In the meantime, it is pricey for what it is like $171 for a king, in season. Very outdated, with peeling paper and chippy paint. But the rooms do have refrigerators, microwaves, and little coffee makers, always nice to have. Clean enough, though comforter duvet has lost all its body, so very floppy. Door locks are all digital, but, and this is a big one, there are no additional security locks on the door. Made me feel very vulnerable. Soap and lotion dispensers in the bathroom had nice smelling and not too heavily perfumed contents, which we appreciated. Floors are not carpeted, another plus. Bed was comfortable, we slept pretty well. Hallway shows age, but it is an older hotel. Continental breakfast was coffee, tea, bottled milk or juice, some refrigerated containers of yogurt, and unfortunately for me, some cute but very dry and inedible donuts. Friendly staff though. In a town with other options, this would be a two, maybe less. But it is acceptable as an only option. I hope the new owners will update this hotel, it could really be something special. If you're looking for an upscale or newer place to stay, plan ahead and book at one of the resorts or even Air B&Bs. Last minute like us, this is it. We would stay again in the same circumstances, just grab the coffee only.

    About an hour before check in we (2couples) received a text with a code to enter our rooms. When…read morewe arrived the code for one room wouldn't work. Went to the front desk and they have no one at the lodge. The sign directed you to call a number. They answered right away and provided a back up code. The lodge appears to be a former Comfort Inn. It's a bit tired looking but clean. The pool was shut down. The parking is plentiful. The bed was super comfortable! The serve a cold breakfast. It was set out about an hour late. The rate seems a little high for what you get but choices are limited in the area.

    Mountainview Lodge - hotels - Updated October 2026

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