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    Mountain Getaways

    4.4 (26 reviews)
    Open 8:00 am - 6:00 pm

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    Property management

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    6 years ago

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    Dave W.

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    6 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    9 years ago

    Love the team at Criterion Properties. Dave is super responsive and his service is always timely and well executed.

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    Ask the Community - Mountain Getaways

    Review Highlights - Mountain Getaways

    Dave is incredibly professional and thorough and will take great care of your vacation property and renters.

    Mentioned in 23 reviews

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    Hauserman Rental Group - Beautiful View, Tahoe City

    Hauserman Rental Group

    (39 reviews)

    I used Hauserman for a long term lease when i lived in Tahoe City and they were hands down the best…read morecompany i leased from during my years there. They were responsive if we had any issues and were an overall pleasure to rent from. I lived in about 4 different houses up there and definitely dealt with some shady slum lord types, so it was very refreshing to rent from a kind, professional group like Hauserman. I visit Tahoe often since i moved back to southern CA and Hauserman are the first rental group i look to when i am booking a place. I also appreciate their emails notifying me of deals. Their staff is kind and helpful and i have had nothing but good experiences with the locations i have rented. I hate to see the negative feedback on some of the other reviews, but as a former Tahoe local, i am not surprised by some of the complaints and exaggerated comments. Tahoe has an economy that relies heavily on tourism and most people are very respectful of the locals, the housing, and the environment, but sadly there are always a few that are not. As renters and visitors to such a beautiful and fragile place, it saddens me to see people letting their dogs poop on people's carpets or complain about rules and cleaning fees (which i know are clearly stated from my experience with Hauserman). These are often the people who do the same outside in the forest and at the lake and lack respect for surrounding people and areas just because they happen to be on vacation. As a child, we rented out our vacation home in Tahoe City and I remember guests damaging things like board games or decor (and luckily not anything more severe like doors or carpet). Guests need to remember that they although they are paying for an experience, they are staying in people's homes and in one of the most beautiful environments on earth and hopefully they can be respectful of that.

    Be aware: your rental can be canceled even if you have signed the rental agreement and paid the…read moreinitial deposit. Here are the facts of what happened to me when I tried to rent a house from Hauserman: ⁃I found a rental property that was suitable for my group, filled out the booking form, signed the rental agreement, and paid the initial payment. ⁃Weeks later, I got an email that said my rental had been canceled, with no indication as to why. ⁃I had to call them and ask what happened. They stated that the owner had decided they wanted to stay there that weekend, so they simply canceled my stay, despite the signed rental agreement. ⁃They were unhelpful in finding an alternative location, offering only another one of their properties that had less bedrooms and a worse location. ⁃I tried to work with them and asked to be transferred to other properties in their portfolio that were suitable for our group and more equivalent to our original rental, but they refused to allow us to transfer to one of those unless I paid the difference, despite Hauserman being the one that canceled our original rental. Just be aware that Hauserman can and will cancel your rental at any point and then basically tell you to pound sand.

    West Lake Properties at Tahoe - Fall 2023

    West Lake Properties at Tahoe

    (10 reviews)

    My family and I rented from West Lake Properties from in August 2023. We received the worst…read morecustomer service from Julie Weed. We expressed our concerns/issues with the property, but each was dismissed by Julie. We discovered on multiple beds there were dirty linens. When we brought it to Julie's attention so brushed it off as the property being "an old house" and probably just stains on the sheets. We ended up washing all the linens at 10pm the night we got in and all of the "stains" came out. Stains or not, even Motel 6 offers clean and stain-free linens. We had to clean pots and pans before using them. We also had to clean the bathroom before being able to use the shower. It is understandable that Julie does not do the cleaning and servicing herself. However, in owning a property management company, part of your duties is to oversee the company doing the cleaning. Julie expressed no concerns and even a sincere apology for the poor experience my family had. I was shocked at her lack of customer service. Do not utilize this company to rent from or to manage your property.

    A family member referred me to Westlake Properties for the task of arranging getaway vacations in…read morethe North/ West Tahoe area. Although we have been graced with 100% satisfaction, we have yet to submit a review after utilizing this wonderful company for nearly 20 years. Julie has been at the helm for as long as we can remember and we have been constantly met with effortless compassion. Thank you for the ease of making our visits throughout the years a memorable experience. Our favorite is the Tahoe Park Cottage, perfect for us and our favorite restaurants, the Firesign Cafe and Sunnyside are nearby.

    Vacation Rental Assistance - Ski-in / out at Northstar California, Lake Tahoe Property Management. Managed by Vacation Rental Assistance.

    Vacation Rental Assistance

    (6 reviews)

    We are homeowners in Tahoe Donner and started using VRA property management company last year. The…read moreVRA team is reliable, and responsive, and they provide exceptional customer service. They are also nice people to work with and have been helpful with suggestions to improve our home and guest experience. We trust that they will take care of our home and provide excellent service to guests. They are a vast improvement over our previous property management agency. We are extremely satisfied with their services and highly recommend VRA.

    I now live in Tahoe full-time and have used many other local cleaning services for my vacation…read morerental here. My rental is my only source of income so when the cleaners were late or things were broken and not fixed because I was not notified, guests would not have the best experience. I even caught one group of Mexican cleaners putting sheets just in dryer and not even washing them! That's when I started doing all the laundry myself! Unfortunately, some circumstances in my life caused me to not be able to actively manage the rental as I use to. I was in dire need of people who could do more, get the job done, and communicate with me and let me know they hear me when I communicate with them. Finding Vacation rental assistance was a complete miracle for me. Not only are they on top of the cleaning, (and all linens are provided by them and taken off sight for professional laundering) but many smaller maintenance issues as well and making sure the hot tub is cleaned and serviced between every set of guests. Their pricing is extremely fair, and I believe they earn it by keeping me informed of anything needed so I'm consistently receiving 5 star reviews from my guests. Which results in more bookings! I get pictures of any issues noticed after a guest leaves, which takes away a lot of stress! When they heard my beloved dog died, I even received flowers and a card. That's special. The professionalism via pre and post inspection reports, and ability to have a 24 hour on call handy man if you choose really makes owning a vacation rental much less stressful. Thanks to VRA I'm able to focus on my own healing and do more of giving back to my community. They are the most thorough, polite, professional, fair, people I've met in this industry, and I'm really so grateful for their whole team from the top down.

    Mountain Getaways - propertymgmt - Updated May 2026

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