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    Mountain Comprehensive Care Center

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Mountain Comprehensive Care Center

    Adoption services

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    1 year ago

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    Brighter Side Treatment Center

    Brighter Side Treatment Center

    (2 reviews)

    I don't know where to start so I'll start by saying hello my name is Greg and this is my review on…read moreBrighter Side Treatment Center. I was struggling with finding a path to recovery and bettering myself as it was nearly impossible for myself, by myself. I went to BSTC and from the second I walked through those doors I knew I was in the right place. They were more of a family towards me rather than treating me as a recovering addict. The staff was so nice there and I seriously recommend anyone needing the extra help or even the feeling of someone actually wanting to help you better you, and be there for you, visit Brighter Side Treatment Center. Thank you Brandon and Staff!

    I waited so long to write this. I don't know why. I went to this doctor around october or November…read moreof last year. I told them from the VERY SECOND I walked in that I was allergic to naloxone. I have been to the ER 3 times trying to figure out what was wrong. I went to a cardiologist and a vascular surgeon all trying to figure out what was wrong with me. It turned out I was allergic to naloxone. My heart rate goes nuts and I start to feel like I'm going to pass out. My blood pressure drops. And I get dizzy. I was scared to even drive thinking I was going to pass out. I literally thought I was going to die taking suboxone. They said "ohhh that's fine! We will prescribe you subutex" I had already been on it from my previous doctor in a different state. Anyways. They make you pay and then come once every week. I paid $225 ($175 at the downstairs clinic and $50 at their clinic, which they accepted) for that month. Well the third week I come in and they all the sudden decide they don't prescribe subutex anymore. I tried to tell them I CANNOT take suboxone. I gave them the info for all of my doctors. They refused to listen to me. I wasn't even allowed to see the doctor. They just brought out a prescription for suboxone and told me I had to take it, because as the lady at the front desk said "there's no such thing as an allergy to naloxone" I showed them all the proof online that there IS an allergy. Even when you get the meds it says in the pamphlet "if you have these symptoms (all the symptoms I had) tell your doctor. I never failed a drug test. There was absolutely no reason to do this. They told me I needed to go to an allergist and prove it. I told them I absolutely would. They still refused and tried to force me to take something that almost killed me. THEN they told me they would not refund the rest of my months money. They (the lady at the desk) said "just because you don't like what a doctor says doesn't mean you get your money back" so I find a new doctor. Even more stuff happened after this but this is already too long. I have never felt so humiliated in my ENTIRE life as I did when I went to this awful place. They screwed me over worse than anyone I've ever met. And they claimed it was the "laws" but I'm 100% positive if someone has an allergy they are allowed to have subutex. And thank GOD my new doctor knows this. This blatant ignorance is going to get someone killed. The next person might not refuse the prescription of suboxone, because they are so terrified of withdrawals. I refused. I will always refuse to take something that might kill me. I don't even know what steps I could take to fight something like this but it's not right. Do NOT GO HERE. They don't care about their patients AT ALL.

    Cumberland Hall Hospital

    Cumberland Hall Hospital

    (9 reviews)

    While the hospital didn't harm my child, they also didn't help him. The place treated the concerns…read moreas a joke telling me he is danger to himself and the family but isn't a danger to society YET. The weekend staff responded and was more detailed in reporting and taking information than the regular weekly staff members. Very disorganized. doctor was condescending and downplayed everything. He refused to refer him for any of the services I requested, stating he should be at least 12 before that (which is in 6 months and will mean he's being housed with children a lot older and more dangerous). I was told he needed more hospital stays for anyone to believe he needs more help. I had documentation of everything I was saying and everyone refused to review it. I was told he would actually have to act upon things he stated or work harder at harming himself before he'd qualify for more intense services.... DO BETTER! You'd rather wait until he becomes more violent and harms a peer or an entire school before allowing him to get the help he needs? WOW I spoke with the Dr one night and he told me he was going to monitor the med changes for my kiddo for the next few days in order to watch for the things my son and I had concerns of. That SAME night he told the therapist he was discharging him and that he told me he was doing that. It took 2 days for the therapist to call me back. When she did she simply told me he was being discharged and she believed what I was conveying to her, but he didn't show that stuff in the facility.... after only THREE days and not having any true expectations. I was assured we would receive amazing help from the discharge staff and that they would be our saving grace to find future services. That was a joke. They weren't aware of any suggested services by the provider. When I made them aware of it I was told all information would be on our discharge paperwork... and ignored any questions I had. At discharge the guy just kept shoving papers in my face to sign and not answering any questions I had. He just kept telling me I was getting copies and could read about it later. While I was trying to read the information then, he just kept pointing and telling me to sign here and here. I didn't receive the result from the blood work they completed until I read it on the discharge paperwork AND THEN DISCOVERED THEY DID NOT order the one level test which was the entire reason they were doing the blood draw. Per their website, I sent pictures with him. They had no frame and I knew it would bring him comfort. I discovered during our visitation, that he wasn't allowed to have them. I spoke with the staff at visitation who assured me that he would be allowed, and they would get it corrected. That never happened! He was refused access the entire time, even though he kept asking. He also came home with a small rash, no biggie, possibly a heat rash, but he told the staff about it and for 2 days was told the doctor would look at it. On the last day he was told by the doctor was too busy to stop by for something like that and it remained unchecked. The rash ended up on his back, leg and stomach. It could have been because they refused to allow him to utilize the soap I sent in. He's dye free in all ways. Not only for behaviors, but also for skin issues and physical symptoms he receives from it. They told me they were making an exception to their "no outside hygiene item" rule, THAT WAS A LIE! When looking over the documents they sent home, they contradicted themselves a few times and stated he had tendencies that were dangerous to others.... but he's not a danger, right? They also listed things that happened to him in his past (toddler age) as things of concern to watch for HIM to do, when there have NEVER been any indications of anything like that being the issue. Overall, the only thing that came out of his stay was a few days without major chaos in my home. Nice break, but not helpful! Very disappointed!

    I want to start this by saying that everyone's reasons for being in Cumberland Hall are different,…read moreand thus their need for specific therapies will vary. That being said, recently my wife and I had to place my daughter in Cumberland Hall as her emotional state was becoming increasingly harmful to herself and everyone around her. After trying everything under the sun and nothing working, we were forced to enroll her in their inpatient program. We had called before, and we were led to believe that my daughter would receive one on one therapy amongst other supportive activities to help her begin to explore the root cause of her extreme emotional state. Not only did my daughter not receive one on one therapy, but the groups also she was in were so generalized that all she took away from them was that when shes mad she needs to go hug a tree. While she was there, she had a boy enter her room and refuse to leave, she was not given her medication as prescribed, had her belongings stolen, and at one point had a roommate that was allowed to cover her clothes in saliva and fecal matter. One major thing that my wife and I had verified before we enrolled my daughter was if we would be included in a treatment plan for my daughter while she was there so that we could begin working on what was needed when she came home. Not only did this not occur, but the ONLY times I got any information or communication was when I called. I had to prompt these people to look into medication, to tell me her status, etc. As time went on my wife, and I began to understand that this was not the place we or my daughter needed. I called to request my daughter be discharged and instantly received the run around. I attempted to remain polite and respectful, but when it was made very clear that despite not doing anything to help my daughter with her issues, they were going to try and keep her, I informed them that I wasn't asking. It took me calling every two hours just to get them to start the process, and that is where things progressively got even worse. When speaking with someone about my daughter's post placement appointments, they asked if they needed to make the appointments for me, I emphatically stated no. I told them I would handle that and did yet they took it upon themselves to not only schedule appointments for her but wrote down the wrong times. I won't go into why I needed to schedule them, but do to my families circumstances, my schedule is not wide open. On the day my daughter was to be discharged I showed up a few minutes early to handle any paperwork that would be needed. The moment the clock struck 1500, the lady at the desk stood up and left stating that she had an appointment and they needed to figure things out. This all happened after I had asked for an update on where my daughter was, she said she'd look into it and then proceeded to smirk at me as she waddled her way out the door. After almost an hour passed when my daughter should have been discharged, I was informed that she had just spoken to the provider, and they were beginning the process. More and more waiting led to being greeted by a nurse who made it very clear she hated her job. After throwing paper after paper at me to sign, I informed her if issues with the paperwork only to be told it would be fine and then rushed me out. Once my daughter was finally brought out, I released that they had not sent her home with her new medication. I brought this up to the lovely nurse who then squinted her eyes and rudely said, "What? Is the pharmacy going to be closed or something?" I informed her that yes, yes it would be. She threw a fit and walked back and brought me one of the two medications we needed. I brought this to her attention, and she threw a fit and had the audacity to ask if I wanted her to walk be there and grab those too. I cannot overstate how unprofessional this money farm is. They take in people who are in crisis and exploit them and their families while not actually doing anything to help them. It makes me sick to my stomach that they have found a way to be the go too for the FT. Campbell community. These people should be closed down. I hope that maybe even one person can see this and spare their family the added trauma we had to go through.

    Mountain Comprehensive Care Center - adoptionservices - Updated May 2026

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