Bought a bike from these folks. Brought it in for some work. Got the bike home inspected the work…read moreand discovered that the bike wasn't fixed correctly and had to fix their work myself. The techs are not savvy about the products their employer sells. The work they did ended up costing me money again in order to correct what they had done. Long and short they tightened a primary belt so tight that the bearings of the jackshaft ground themselves down. In addition the techs neglected to reengaged the cam responsible for setting the proper tension on the belt, leaving it just swinging freely. I wouldn't trust these folks to do work on my bike in the future, not when my life is on the line. There were additional problems regarding the initial sale of the bike but because they eventually corrected those problems I won't go into that again.

Been a customer of MacLeans( Saint John) since 1999. Bought 3 M/C there over the years and LOTS of…read moretires, oil and filters and other accessories. Over the last few years the service has deteriorated, noticeably.They cant find time to change a tire(if you can get one from them) if the rim is already off the bike, but their competitor down the street, of whom I am NOT a customer, takes the time to squeeze m the job in. Last week I placed an order for some accessories. 5 days later the order arrived...guess what ...wrong part... I was assured they would get the part air couriered next day....but it didnt show up....no phone call to advise me....I just made another visit to them for naught. I am very discouraged with the service at this location , and doubt if I will be dealing there in the future...

so my husband and i were looking for a product that isn't available in our province yet and we…read morecalled all over eastern Canada looking to purchase the bike of our dreams, we called Moncton and this store in Saint John and we absolutely LOVED working with them, they are so helpful and it was definately worth the gruelling 9 hour round trip to get there and back...there are probably going to be places closer to deal with for servicing and part,etc in the future,but when you build a rapport with a store's personnel after only a few visits, it's clear to see why you'd keep coming back, our sales rep was Norm, our number cruncher was Dave Sambell (i hope i spelled it right) and at the part counter, Tim always gives personal service with clothes and other accessories that are must haves, the showroom is pristine and they even have separate his and HER washrooms, talk about being accomodating to the newer female clientel that are starting to enjoy these sports more and more now than ever!!! service is one on one and you can be sure to get the attention you need and also the assistance for ease of use of their products,professionalism and knowledge of products and services available go a long,long way to ensure customers keep coming back to this establishment...

Most friendly staff I have ever encountered. I'm a shirt collector I have them from from every…read moreplace I visit....This was the best experience ever. I posted this in September, for some reason the filter rejected my post....I can't explain why, because I don't understand why. anyway I'm going to try to re post it. Let me add, I never actually made it to the brick and mortar store. I arrived in St. John via cruise ship, and they had a booth set up, along with many other venders, at the dock in a large tent. They were very helpful. Even delivered a shirt in my size from the store.

Messaged the company on Facebook a month ago for a part said they would get back to me still…read morehaven't received a message or call they don't answer the phone have to call 4 to 5 times to not get through shouldjust take my business elsewhere have really gone dawn hill the past few years when you were top of the line

On July 13th, my wife and I were stranded at the St. Stephens border crossing with a motorcycle…read morethat died. My wife had to literally push us through the entrance. We were 1500 miles from home with no help in sight. A customs personnel gave us the phone # of Cycle Works, so we called and asked if they could help, I was told to try and get there so we were towed to the shop. As soon as we arrived the mechanic stopped whatever he was doing and went to work solving our problem. He quickly determined we had a bad battery, he had a replacement that fit and had us back on the road in an hour. His attitude and concern for us getting help was great. only wish I could thank him again. jim & ann wray, Cincinnati ohio

I recently went to Chopper rods to get some work done, to my disappointment I found a missing…read moreexhaust nut and had to replace it, I also had to tighten the remaining ones. Some of the heat shields were also not tightened, and I had to tighten them also. In the past I have had work done by Rod himself and I have had no issues. This time I have a feeling it was not Rod that worked on my bike. My best advice if you have work done at any shop, always check to make sure everything is tight and working properly.

From the owner: harley davidson repairread more

My name is Dave Ferguson. I would like to take a moment to thank Caleb Briton, Lamia and the entire…read moremanagement team for making my purchase of my 2026 Polaris HD Heavy Duty such a great experience. Everyone was friendly, helpful, and professional from start to finish. I really appreciate the excellent service and how well I was treated throughout the whole process. Dieppe Ralley Motoplex

first you need a zero on your experience scale. I have has 2 experiences with Rallye motors, one…read moremy wife boughh a nissan and she died in that car, no Fault of rallye , Ralye convined her to buy "gap insurance" which was useless when i was at trying to settle the estate. was just in the way, over 1 year later no one has paid for the car, needlesss to say ..bad experience and memory second i bought an atv from them i did not know it was rally at first as it used to be atlantic yamaha sorts motoplex bought it to plow my drieveway, they wouldnt let me install the winch That should have be flag one, they sold me the base modcel 450 supposed to be 6,999 plus the plow i paid way to much came to 12,500$ the winch you can buy on amazon, anywho i feel im at my wits end they keep calling asking for a 5 rating, at least 5-10 times, i have memory loss from radiation and chemothereapy so i dont remember things, anywho i had a very bad experience with them, and just to get my atv home, not going to get into.. I just been bashing rallye as much as i can on social media i dont care they called me over and overfor a 5 star rating well here you go i wont stop, they cant stop me...haha since they called looking to add the warranty, i have under 70km bike works ok, but i wish i wasnt pushed into "the deal of the century" id have bought the 570 with winch and plow but "live and LEARN