WORST experience I've had in business, EVER! Go anywhere else if you don't want to robbed of your…read morecash deposit and physically intimidated/threatened. I had requested the Vespa for two days, instead the owner said, "possibly, check in tomorrow." When I woke up the next day I received an email stating, "bring the Vespa in right now!" When I brought it in, it had been 26 hours, and they took the keys, charged me for 2 full days and physically intimidated me when I asked for a refund of the second day. He also threatened to call the police on me for bringing it "late." Everyone in Berlin has been so nice and professional, unless you want to do business with two aggressive thugs, go ANYWHERE else. The prices are so low because they will steal from your deposit and it will cost you more than any other place. I wish I could leave no stars.