I'm heartbroken and deeply disappointed to write this, especially since we've stayed at this hotel…read morebefore and always had pleasant experiences. Unfortunately, that all changed during our most recent stay when we discovered BED BUGS in our room. Naturally, I contacted management to report the issue -- not to cause trouble, but to let them know what had happened. What followed was one of the most shocking customer service experiences I've ever had. I spoke with Christine, the manager, who was extremely rude, dismissive, and unprofessional. She barely let me speak, and essentially called me a liar. I wasn't angry -- I was just trying to explain the situation. Instead, I was treated with cruelty and total disregard. What makes this even more painful is that I'm dealing with serious personal circumstances -- we were there for our aunts funeral, my mother is battling cancer, and I have multiple health issue's myself. Why would I ever waste my time making something like this up? I called to protect other guests and give the hotel a chance to fix the issue. Instead, I was insulted, treated absolutely horrible, and ignored. If you value cleanliness, compassion, or even basic human decency, I strongly recommend you avoid this hotel. Bed bugs are a serious issue, and with all my health issues I have a huge job in front of me, and we don't have the money to hire professionals. I have already spent over $300 for this issue, poison, multiple bag seal containers, a steamer, ext. I had to go see my doctor because with my autoimmune disease this has caused an infection on my skin. Instead of this hotel taking responsibility or investigating, management chose to deny, deflect, and degrade. I genuinely hope they make changes, because no guest deserves to be treated this way.

I can't say enough good things about the kindness and compassion the staff here showed us as we…read morestayed here while escaping Sugar Land during the power outages caused by Hurricane Beryl. Beyond the wonderful customer service we received, the hotel is new, clean, and has great views of the bay. Pets are welcome for a small fee and it's easy to get to convenient to everything in Port Lavaca. There is a great kids beach nearby with a fishing pier on the bay and several restaurants close by so even if you're just trying to get away for a day or two I highly recommend this location.

When I travel for business I always stay in Holiday Inn hotels. There mostly reasonably, safe, and…read moreprovide breakfast in the morning. Since I belong to the IHG Rewards Club, I sometimes get special treatment and perks. At first I have trouble finding the hotel but with a little direction from nice local people I find it. As I drive up to it, I'm a little confused. No signage and it looks like a building under construction. Well not under construing under renovation. This hotel is located on the water and took a hit from Hurricane Harvey. After going through a tunnel and up an elevator I come to the front desk. The clerk was very pleasant and accommodating. I had been driving for hours and needed a restroom before going to my room. The lobby Men's room was unusable. Don't ask but all you had to do was look in-the toilet you'd understand. Well I used the ladies room. Hey when nature calls. Okay, so my room was on the top floor and on par for Holiday Inn standards. The elevator was a little tricky, kept opening and closing, but finally delivered me to my floor. Everything in the room was fine. In the morning I went down to breakfast and got the low down on this hotel. According to a nice lady working there, Hurricane Harvey really hit them hard, in fact all the windows blew out and they were under 5 feet of water. Ok, so I understand the appearance and give a pass. If I'm back in Port Lavaca, I'll be staying here.

Dirty, old, staff rude, breakfast horrible, they turn off the water after 11pm. Smell bad and the…read moreroom has mosquitos.

Husband & I wanted to have an extended weekend of celebrating our anniversary and fishing. Although…read moremotel is currently being remodeled the rooms are very quiet and very clean. All employees from the minute you walk in are very friendly and helpful. Because they are renovating, there wasn't extra parking for our boat but they let us park on the grass. Very busy time of year but we were able to extend our room for an extra night and although Melissa tried to let us stay in the current room we had to move to the room across the hall since we booked through AARP/Expedia for a lower rate. Moving wasn't a big deal for us and housekeeping was very accommodating to have the room ready for us and told us not to rush to get out of the current room. Will definitely come here again!

I had a really good experience at the La Quinta this week. I stayed 1 night for business. Check in…read moreprocess was easy and the front desk staff were nice. It looked like the first floor was newly remodeled as was my room. The room was big and clean! Always a plus. It is easy to walk to several restaurants and it is surrounded by neighborhoods so you can walk/run around outside. They serve a complimentary breakfast. I had to head out early so I only grabbed a bagel and tea but there looked like a variety of items to choose from. If in the area, I would stay here again.

The staff is friendly, the lobby is very nice, but the rooms leave little to be desired…read more The room: smelled of mildew, wood like tile floors (humidity doesn't work well with these floors, or the floors were just dirty), thin bed sheets, small pillows (bring your own), blow dryer works, but had a weird smell when running, shampoo and soap are in a dispenser in the shower (they're actually not too bad, but no goodies to take home for donation to troops or shelters). The room had a nice look upon first sight. The breakfast was pretty much gone by the time we got to it (around 845). Breakfast is over at 9. The girl was very nice, extended the breakfast another 30 minutes and made more eggs and hashbrowns. Overall, the motel is nice, but not my first choice.

The pool was disgusting the rooms were clean but very disappointed with the pool friendly place…read morethey took a $100 deposit on the room for one night

I highly recommend this motel. The staff was extremely nice. The room was very clean and the bed…read morewas comfortable. The.continental breakfast was great. They had so much to choose from. The room rate was very reasonable. I will plan to stay here on my trip.

More people should give this place a review. Jennifer does a great job! My room was super clean…read more Nice place to stay. Check it out!

Ok. So I'm currently staying here now for the next couple of days. No bed bugs! I checked. If your…read morevery picky, this is not your place! But if your looking for a place and you want to stay below budget, this is your place. I like that they have a little bar going on, and a in house restaurant. There's no hard neglect here, cause I see staff working, grounds around here are kept up. They do need a maintenance person who's looking to bettering their quality of repairs. Lol But in all, it's all good for a MALE plant worker. Not a place to impress the wife. Lol. Good day everyone.

Absolutely disgusting! Unfortunately, I needed a hotel after driving late at night from Houston to…read moreCorpus Christi. This was the only hotel with availability. The room smelled, non-working lights, dirty mattress with blood stains, and cigarette burns on blankets. I had to wear layers of clothing to not feel those sheets on my skin, and yet still woke up with bed bug bites :'( The only nice thing was the friendly front desk person.

Have stayed here previously they have rooms with and without kitchenettes. Nice caring staff but…read morethere were roaches Update they sprayed for bugs today and also cleaned the AC units as well!

You get what you pay for. The lack on cleanliness in the room was very concerning, there was no…read morespace in the room, and as women traveling we were concerned for our safety. We made it out alive though! I would not stay here again.

This is our second time staying here. We love Magnolia Beach and this amazingly peaceful place…read more Wanda, is wonderful and very accommodating. Rooms are clean and comfortable.

Really nice surprise ! Very spacious , neatly situated , clean rooms. Separate living room & desk…read morearea . From sleeping area. Pool Table lots of common areas , heated pool, picnic tables , Bar B. Q. Pits. Great place for long term stays or family's ! Refrigerator , microwaves , coffee pots in room . Decent hot breakfast from 5 to 8 a.m.

These people are shady. We booked three nights this past weekend the first room we got the…read moretemperature was set on 64 and it was so hot in there. We were sweating so after the first night, we requested a new room and they got us a different room, which was only slightly better. It stayed a little cooler than the other one. The floors look like they hadn't been swept or mopped in a while they gave us four towels to use for two days and told us we couldn't get anymore and then charged us $30 because he said the towels were too dirty to be cleaned. The towels were already questionable when we got there. They won't even come and pick up the trash when the cans are overflowing, no toiletries and no extra toilet paper. Think twice about booking this place. The price may be cheap but literally you get what you paid for. I won't ever stay at this place again and it's a matter fact it's not the first time we've had issues with an OYO motel.