What a great hotel that is located in a perfect location for shopping and dining. Courtyard is well…read moremaintained and offers so many relaxing options such as, the patio for sitting or even going swimming at the pool. There's also a really great lobby where you can watch the big screen tv, or enjoy yourself at the bar area. The best thing about Courtyard was the customer service. Both Tonya and Brittney were phenomenal. They are definitely great representatives of this location.

We stayed here over the 4th of July holiday and overall it was a good experience. Check-in was a…read moresmooth process, although I wish they would have asked if we wanted room cleaning services. Most hotels that do not automatically clean your rooms let you know when you check-in. It wasn't until we returned the next day to our rooms that we realized we needed to request those services. The rooms were clean and a good size. Loved that they had a refrigerator and microwave. I exercised both days I was there and was the only person in there, which was nice. I wish they would turn the machines to face the tv though. Almost all gyms have the machines facing the tv so you can watch it while exercising. The outdoor area and pool were nice. Apparently they have a free continental breakfast, but told us that was not available given the holiday, which was disappointing. The prices were decent. I would definitely return.

I stayed at the hotel work work for about two months the staff is so friendly. The hotel is very…read moreclean and they have good breakfast. When I travel I always try to stay at a residence Inn because they are always clean and friendly staff. And they are pet friendly which I need because I travel with my dog.

For a hotel that's only 5 years old is disappointing when you look at the landscaping. The grass…read morelooks like it hasn't been cut in months. I've heard from ppl who have stayed there, they find food under the furniture or dog food. Maintenance of the hotel is nonexistenting. We got recommendations for this place by ppl who stayed here 2 years ago. What happened?

Good evening! My name is JoaQimein Martin, and this is my review of Home2 Suites by Hilton in…read morePearl, MS. I stayed at Home2 Suites by Hilton in Pearl, MS, in the Nonsmoking 1 King 1 Bedroom Suite, and it was absolutely perfect. I have nothing against the 1 King Bed Studio Suite, but this suite was spacious and the perfect setting for a very special moment -- I proposed to my fiancée on November 1, 2025. I decorated the room with candles and rose petals, and the atmosphere was stunning, especially at night. Funny enough, while my Aaliyah said "Yes," the TV switched from "Collide" by Tiana Major9 and EARTHGANG to "Blow Your Speakers Out" by Big Time Rush" -- which made me laugh because I was a little embarrassed. Honestly, that moment made the stay even more memorable. Booking through the Hilton Honors app made everything easy. I didn't really have to interact with staff, but checking out was smooth and quick. The front desk associate was friendly, professional, and even addressed me as "Mr. Martin" -- it wasn't necessary, but it made the experience feel extra special. I wish I remembered her name because she truly deserves recognition. The room was clean, comfortable, and well-maintained, and the amenities were convenient. Overall, even though this is my first hotel review, I can confidently say that Home2 Suites by Hilton in Pearl, MS, offers a memorable, comfortable, and special stay. Highly recommended! -- JoaQimein A stay fit for a king.

The graveyard front desk attendant was amazing ! My son and I were left in Jackson area -we walked…read moreinto this hotel -although they were full ( no vacancy ) the front desk girl helped us out ! She was exceptionally kind and understanding and pointed us in the right direction for a place very close ! I'll never forget her kindness -

Great hotel- comfortable freezing room - had to adjust the temperature but: hey, the AC works! lol…read moreAnyway the entryway sort of gave me a "old dingy look" the place was okay! We were in a first floor suite I got with points- no outside noise but there was a ton of light so they had blackout blinders that worked great. All in all we had a good night sleep, got a complimentary water and treat for my status and: a good bountiful hotel breakfast! I enjoyed the warm biscuit and sausage gravy - and coffee! And the yoghurt with extra protein was a plus! Good job Holiday Inn- the breakfast area was totally refilled even though I stopped in at 9 and breakfast closed at 9:30 so thank you for that!

Friendly receptionist, clean room, average breakfast items. My room wasn't cleaned due to a…read moremisunderstanding but they took care of it quickly.

Late check in on our way from Texas to Alabama. Very accommodating parking lot and rooms were clean…read moreand stocked. Showers were clean, water hot quickly and no obvious stains or uncleanliness in the room/kitchen/bath. Comfy bed with plenty of pillows. Few issues...there wasn't a cart available so we had to take several trips to the car. We were also told that one of the rooms we had reserved (of 2 rooms) "hadn't been cleaned yet" so we had to "settle" for a smaller (1 bed/1 fold out) room for 2 large body men. Mind you we arrived at 9pm. Not a huge deal but more of a "be aware". Not sure if staff is lower on Sunday check ins and if carts were still in rooms. Either way...an inconvenience and not as "ordered". BUT...we all slept great, the a/c was cold, the breakfast was so good and fresh. Plenty of coffee and absolutely a great morning.

Ok, this one's a mixed bag, folks. I've stayed at this Homewood Suites over a half-dozen times, so…read moreit felt overdue to finally leave a review. To be fair, Jackson, MS wasn't my destination, it's simply a great midpoint for me to rest when I'm road trippin' between Dallas and Atlanta. The Good: The hotel is relatively new and It's conveniently located near the University of Mississippi Medical Center and VA hospital. A few restaurants are within walking distance, which is a plus. It's also pet-friendly, which is fabulous since my fur babies love a good road trip. Also, the staff is really nice (shoutout to Francine!) The not-so-Good: There's an appearance of clean in the rooms, but not really. On my last stay, I was greeted by couch stains, rusty shower, and some leftover "mystery gunk" in the kitchen sink. It's the second time the TV didn't work, and the fourth time my digital key failed. The entire fridge moved around the kitchen whenever I opened it, LOL. Also, the lobby can get quite loud, since it occasionally turns into a hangout spot for large groups. Know before you go that the surrounding area can feel a bit mixed and while I've never felt unsafe, staying aware is a must. Pet owners, take note: The designated dog areas can get very messy since not everyone picks up after their pets and the hotel doesn't seem to maintain these areas well. If want your pup's paws clean, you'll need to find another spot for walks. Bottom line: When the price is right, this a decent option for an overnight stay. Just know there are some "quirks", and plan accordingly. Happy Stays!

Pleasantly Surprised…read more My stay at this hotel was a pleasant surprise from the moment I booked. I reserved the room through the app as a Gold member, which comes with a few perks, and since I only needed the room for one night, the process was simple and convenient. I arrived around 3:00 PM and was greeted promptly by the front desk. I planned to check in at that time but was told it would be about five more minutes while they finished preparing the room--no problem at all. I decided to head to the conference I was in town for and returned later that evening around 7:30 PM. At that time, there was quite a crowd checking in and only one person working the front desk, which resulted in a short wait. Despite that, the check-in process went smoothly. I was informed that the in-person room rate was higher than what I had booked online; however, as a Gold member, they honored the original price. That genuinely surprised me, as I've never experienced that level of consideration before. Once in the room, there were a few details that kept the stay from being a full five-star experience. Upon entry, there was a noticeable damp, stuffy smell--possibly due to the apartment-style layout. Additionally, a bit more attention to cleaning would have helped: there was a broken fingernail on the floor, hair on the sofa, and a food stain on the dresser. Nothing major, but noticeable, especially since I had been told the room was being cleaned several hours earlier. From that point on, however, everything was excellent. Breakfast the next morning was a standout. While it was standard hotel fare, it was clearly prepared with care and had great flavor. On a cold winter morning, the hot breakfast, along with coffee, tea, juice, muffins, oatmeal, eggs, and a full breakfast bar, was both comforting and impressive. Overall, aside from those few minor issues, I truly enjoyed my stay and would absolutely stay here again. With a bit more attention to detail in room cleaning and additional front desk staffing during peak check-in times, this hotel could easily deliver a consistent five-star experience.

We had a fabulous stay here on 7/19. The staff were extremely helpful and friendly. lots of…read moresmiling and assistance when we needed help. For example the side door our key was not working and they called maintenance to check the battery in the door. Then our other key lost its access to the room so they quickly helped us get a replacement. I called to ask for an extended check out as we were so exhausted, we're trying to rest more because our son has insomnia and kept us up almost all night and he finally fell asleep. as sure as i asked to extend he woke up and wanted to swim but that was very helpful to have the extended time to have him swim because then he slept almost the entire ride home. The staff were extremely polite to him and he just loved all of their kindness as well as did we. From the moment we checked in until we left we felt very well taken care of and the hotel was room was clean, perfect space for us and our two dogs. Again, amazing staff!!!! We look forward to making this he a regular place to stop now vs our previous location in Jackson. We come through this area about 2-3x a year and we're excited to find a hotel with such pleasant staff and clean premises.

Location is infested with bedbugs. The loitering is not safe outside and there was a gun brandished…read morewhile we were there. We didn't stay the full one night and left. Don't stay here or you'll be like my family, and itch the next month.

Friendly staff and easy check in. Breakfast was good and rooms were clean ... motorcycle friendly…read moreand let us park under awning

There's not too many nice places to stay in Jackson but I thought they would have done better with…read morea location so close to the hospital and university. The staff I will say are great and try to help with what they can. The first room I checked into was so hot and filthy, I had to request a room change. Not sure why I was given a handy accessible room with a broken faucet, dirty floors and dirty walls. I know it's been hot lately (78F) but the AC units don't seem to keep up in this building at all. The temps in the rooms barely budge lower and sometimes even creep up! Also power seems to be unreliable as it goes out at least once a day! Building looks a little neglected with lots of hallway lightbulbs not working, and just small issues like paint and cracks on doors. At first glance everything will look fine until you start looking more closely. Breakfast is just your usual complimentary fare of eggs and bacon, bagels, yogurt, juice and coffee. You can make yourself some mini waffles with syrup if that's your preference. I did enjoy the coffee very much. Couldn't access the pool as the room cards don't seem to unlock the gate and staff don't really know why. Wifi is also very spotty at this location as I regularly get disconnected for 30-60 minutes at a time. No water is provided so you'll have to get your own. Showers are nice and large with nice smelling soaps. Unfortunately, no moisturizing lotions but Jackson is fairly humid so you might not need. Beds are large and comfortable with those terrible hotel pillows. It's kind of your no frills residential hotels for a decent price.

I spent 11 nights at this hotel while my husband was in the ICU at a nearby hospital. Jessica and…read moreSolomon were kind, courteous and took care of anything I needed to make my stay perfect. They delivered Ritz Carlton service at a Residence Inn location. The hotel itself was nice - rooms could use a refresh. Breakfast was the usual offerings. But what stood out were Solomom and Jessica. These two individuals were top quality, hospitality rockstars! I hope that they are recognized as such by the property owner and Marriot. Great job Jessica and Solomon! Thank you for all you did for me during my stay.

This place was actually decent... the owner and his family were kind and helpful…read more No bugs... We had a few issues in our room that were quickly addressed and fixed..(lamps and plugs not working) we stayed for 5 weeks... so things working are a big deal.. The one negative thing I will say is this.... on weekends my husband and I usually went out of town and we told the owner this at one point... we didnt want anyone going in or our of our room while we were gone.... We left every weekend... on our last weekend there... we got back a little early and my husband and I were taking a nap on the bed.... when the door opened.. the lady saw us closed the door and ran down to the office my husband got up and went down there to talk to the owner and they told us she was doing an inspection.... 1st... weve been here 5 weeks no issues they know we clean our own room... 2nd... if it were an inspection WHY DID SHE NOT KNOCK!!!! 3rd if it were an inspection when you saw us in there why would you not close the door knock and apologize.... and complete your inspection... Kind of rubbed us the wrong way we left shortly after that... Other than that the stay was pleasant

Everything was pretty great for the most part quiet day. We're almost taken care of and clean. I…read morewas asked to pay in full priority check out not a problem asked for receipt said they would give me one when I checked out. I thought it was odd. I came down this morning early a.m. to check out and the black female behind the counter. Acted as if I was bothering her. I told her I would wait for the receipt just outside the door. She threw it on the counter and left it there until I saw it. I never got my attention while I stood there and waited. I sure hate that this one lazy incompetent person puts a black mark on otherwise nice stat!!!

Clean rooms-friendly staff! Breakfast was $12.50pp for the buffet - it was okay. We travel through…read moreabout once year and will def stay here again. So easy to get to from the highway and we walked next door and had the most delicious crab dinner. The serve drinks from 6-9pm every evening with half priced drinks from 6-7.

I stayed at this hotel and had the worst experience of my life. Dirty room, infested with bedbugs…read more Beware the management doesn't care.