I was stuck in Lancaster for a night so I stayed at the Motel 6, called ahead to ask if any rooms were available and the gentleman who answered the phone was very nice and told me there's plenty of rooms. When I asked him if he could give me a bottom floor room he gave it to me with no problem. Room was very clean and had no smell, shower head was a little low but it wasn't a big issue. The staff here is friendly and will ask you how your stay was, thank you Juan for checking up on me read more

There customer service skills is 100% .the staff is so nice. Carmen is the best . It's a nice clean area to an the rooms are great .if your traveling to the av book here you'll love it. read more

If it was possible to leave no stars I would. Do not stay here. Stay far away. Do not spend your money at this business. EVER. The Manager is rude & arrogant. He was also very insensitive and dismissed me. Completely unimpressed by his management position. He seriously needs to go through more training, he lacks in customer service. He has a horrible disposition & his character proved to be cold & mean. A very toxic masculine energy he protruded. There is also roaches in the rooms & drug addicts all around. Sheets, pillows, blankets & towels are all stained and/ or have burn holes. Even in non-smoking rooms(which I'm staying in). Horrible experience. -5 out of 5 stars. read more

Walls thin, yucky antiseptic smell, lumpy bed, people shooting off firecrackers. Stay away.

So it's a Motel 6, you kind of know what to expect. It's not a 5 star establishment, and it's not meant to be. But for the price, it's just what we needed. It had an edge over most Motel 6's, in that the office staff were great during check in and check out. They didn't seem like the typical "I hate my life" workers. AND, after check in, the front desk gal called us to make sure everything was ok. Never had that in all of my years staying at Motel 6 across the US. A bit run down in certain areas, like doors being pretty roughed up. I learned that they probably don't clean UNDER the beds much, because my 2 cats decided to become the official under-bed-testers, and came out looking like they were Swiffers in an abandoned home. Dust bunnies galore. But again, it's fine for what it is. If not for the cats, I'd never even notice. Another perk I loved-free ice. Sometimes you have to pay for it, but here you have to use your room key to access the free ice, which is genius. Beds were pretty worn out, or maybe just too soft for my taste. I'd definitely go here again if I needed to, it's maybe the best Motel 6 I've stayed at. read more

When we walked in it smelled very nice and the room was clean. The staff was friendly and nice.It is in a good location, close to freeway and many places to eat nearby. read more

I recently stayed at this location for two nights and I must say that I have no complaints whatsoever. The room was clean, parking lot was clean, around the building as well. The staff at this location are very friendly and helpful. Whenever there's a time for me to stay at a motel again, I'll definitely will be booking a room here again read more

Great Customer Svc by Celina...very accommodating, informative and Professional...The room was ckean.

Best hotel I experienced in Lancaster for the price and convenience. CLEAN , professional and communicative to customers fast, Carmen is an amazing worker and truly is passionate about her life and character! Very genuine and professional, great and perfect example of what customer service is I hope she achieves everything her heart desires . read more

I made reservations for this motel online since I had 2 days working on a music video in Lancaster and it was the cheapest one in Lancaster. PRO: - It seems this place have been recently been remodeled so everything looks new! :) - No carpet, just wood floors. Nice change since most motels have carpet. CON: - The drinks and snacks in the vending machine is higher than usual. I was too lazy to go the store and I bought a drink from it. But there lots of stores around there to go to. - If you going to remodel this motel, at least replace the water pipes. The water is cloudy. I didn't realized it until later. So the water pipes in the motel are still old! - No free WiFi. It cost extra. - It seems they try to save money when they remodel the place. The bath tube comes in two pieces that does not go together so you find the shower head very low. I'm 5'9" so that kind of give you a picture how low it is. TIP: The entrance is on 17th St West. The are no entrance on W Ave K which some GPS tell you to go to. OVERALL: - I will stay again just because the place looks new now and there's several stores around it. Just make sure you get couple of bottles of water to bring with you when you stay there. read more

Motel 6 - Hotels Near Me - Lancaster, California

The staff especially Martha was great and very accommodating I stayed a few days and my room was cleaned everyday very well by the cleaning crew the facility was always kept up and it was overall a great stay thank you Sara K read more

Motel 6 in Lancaster California has great customer service! shout out to manager LIZZY!$%!00. read more

the women at the front desk were helpful and kind, but the motel itself is a disaster. the ceilings have water damage and during the middle of the night water fell through the ceiling. the walls are also paper thin. you can hear everything. there is a hole in the floor so the flooring is cracked. we asked that they would switch our room but after switching rooms we still had issues. also, the first room smelled of cigarettes and the second room smelled like mold. the second room also had water damaged and is clearly growing mold. read more

I just stayed here last weekend. I was pleasantly surprised. Clean room. No noise from the freeway. Nice, helpful front desk. Less expensive then some other options in Lancaster. read more

This is awesome Lizzy, Vicki and Juan Rock are awesome. Had a great experience here. They helped me out with no problem. Great rooms, very clean. Staff is great, very funny and friendly. Thanks guys!! read more

Clean, comfortable room. Friendly staff. Good prices. Everything one would look for in a basic place to stay.

Motel 6 Lancaster, CA Complaint 11/23/20 Juan Espitia, GM. On 11/22/20 I made a reservation for one night from 11/23/20 to 11/24/20 online with Motel 6 for their 43540 17th St. West, Lancaster, CA 93534 location. When I arrived on 11/23/20 at 5:30 pm I was given room 215 on the second floor next to a large door that said KEEP OUT and housed a maintenance area not open to the public. I assumed it was used by staff. This was significant because I was rudely awakened that evening at 1:00 am. by a loud engine, possibly a furnace, because of the cold weather. With the wind chill it was about 40 degrees. This was a clear violation of the California State Penal Code 415(2): Disturbing the Peace with Loud Noise. For this disruption to be automated and thus planned to occur on a regular basis next to a bedroom aka dwelling, that customers pay for nightly, is illegal. I called and spoke to Rashon at the motel front desk in the phone provided in my room at 1:00 am. I explained the situation. He did nothing. The next morning, I complained about the situation to the middle aged woman at the office window. She refused to give me a refund and gave me Juan Espitia's business card. I called General Manager Espitia at 11:00 am and explained my situation about the above breach of contract yet he refused to give me a refund for my $80.00 paid for the one-night room rental. AVOID THIS MOTEL IF YOU WANT A GOOD NIGHT'S SLEEP. read more

I want say thank you too Carmen for keeping us happy. Are room is always clean and stocked with what we need. Again thank you Carmen for keeping us happy read more

After making an easy reservation check in as difficult as possible the lady behind the desk who had trouble speaking english finally gave us a key. Being tired, I went straight to the room to take a shower and catch up on emails. Upon entering the room I realized I didn't know the wifi code so I called down to the front desk and asked for it. The lady at the desk said I needed to come to reception to get the wifi code. I walked back to the office and the same lady then asked for my ID. I told her it was in my room, showed her my room key and said she had just seen it when it took her a half hour trying to check us in. She said she needed to copy my ID to hand out the wifi code and then called security on the radio. A security guy came in and asked me to leave the office. I never got the wifi code and would never go back to this hole. read more

WARNING: BED BUGS!!! (PHOTOS ATTACHED) I stayed the night here on 12-8-16 in room 133. I found that the front desk people were kind, and the room SEEMED decent enough (I mean, it's Motel 6.) However, I woke up at 3 AM with an intense itch to find myself covered in bug bites. I quickly removed the blanket to inspect what was going on, and I found a bed bug along with a splash of own blood on the bed sheets. I put the bed bug in a cup and also showed the front desk people my bites. They apologized, but didn't seem surprised. I got a major allergic reaction to their bed bugs which left my bites to become swollen welts, which led me to go to urgent care to get a Benadryl shot, along with a prescription for steroid pills and cortisone cream. I am not a high maintenance guest, and work booked me here so I didn't have a choice- but I encourage everyone not to stay here for your own health and well being. This place is unacceptable and not well kept for guests to stay, even in the most desperate cases.. read more

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DO NOT STAY THERE!!!! Upped the rate, rude staff, dirty property!!!! Only gets 1 star because you can't leave a review without it!

Yuck, started with front desk staff "too busy" too greet me or even get out of a chair to help me. When one person did help split his attention between chatting with coworker and helping me. Much of their conversation was unprofessional comments about other guests. Once in my room staff allowed "guests" to party in the parking lot until late at night The topper was possible gunshots across the street and a police helicopter over head for 30 minutes read more

Very nice and clean. I've stayed here before and the rooms were 'OK'. I was pleasantly surprised at the new updates. The decor is more modern, with bright colors. The flat screen has every cable channel you can think of. The beds and comfy. The staff is helpful and efficient. We weren't able to check in early, but it was worth the wait. I will be staying here again. read more

Motel 6 - Flat screen and dish called - Hotels Near Me - Lancaster, California

As the other reviews have mentioned, this M6 is quite clean. I don't really expect much when I'm paying less than $50 a night, but I do expect clean, and they deliver. The AC was also functional, which is an absolute must when you're in a sweatbucket such as Lancaster. The WiFi, though you have to pay for it, was decent enough at 3mbps down, and 1.5 up. Plenty enough bandwidth to stream Netflix and run FaceTime. Nice and quiet too, though I stayed on a Tuesday night, so your mileage may vary. It's conveniently located right off the 14, so it's easy to get to wherever you're going. Good deal so long as your expectations are realistic. read more

Thank you to Motel 6 for the nice spacious well equipped rooms and welcoming atmosphere. The room rates are very good and they offer long term discounts. The complimentary coffee in the mornings is appreciated and all the staff and management are professional, efficient, kind and courteous. There's a sparkling pool and the building is very maintained being well located for shopping and restaurants. I highly recommend booking into Motel 6 for a very enjoyable stay. read more

While having work done on our home, we stayed at the Motel 6 in Lancaster. Cory checked us in and was super nice, helping us make sure we got a good deal. The next morning Martha helped us and was very sweet and helpful along with Lizzie as well being helpful and kind also. Vicki A. was also very helpful and kind to us. All in all for a motel 6, everyone, including the ladies that cleaned our rooms, were all very nice and welcoming to us, and it has been a very good experience. Juan the manager really helped us in our time of need. I truly appreciated all you did for us. Thank you motel 6 and staff for helping us in our time of need. read more

Surprisingly enough, this Motel 6 is very clean. Lol. Also, the staff here is very friendly. Whats funny is that this Motel is literally next door to another motel. The price per night isn't bad - but do remember that this is a motel and not the Ritz Carlton. Overall, this is good for a Motel 6. =] read more

We stayed in this hotel midnight on Monday checked out around 10am I accidentally left my iwatch when I called them they told me the person that was in charge of cleaning that room wasn't in so I called back and they made up a story about us leaving our door open after we left when made sure to close it cuz the darn thing wouldn't close right! Be careful with your belongings cuz they won't return them the housekeeper keeps them. read more

Comparing this to other lower-cost motels, it gets as good as a low cost motel can get. And I even had a military discount which made it even lower! I have stayed in a few motels/hotels in Lancaster (the low cost ones) and this was by far the cheapest and cleanest. The floors are wood (or fake wood) which I love. I always feel gross walking on the carpet in other low cost motels. The sink and bathroom area is really nice and looks new. Bed was comfortable and sheets were clean. Internet is only $3 - I love they give that option rather than charge more for the room and give it to you for free. I always come in late and don't need internet. The next day I payed the money and it worked great. read more

All the staff that we encountered with were super nice. They even allowed us to check in early in between our daughter softball games. The only bummer was we didn't get a smoke free room (weren't available yet) so the room smelled really bad of cigarettes. Room was very clean just could use a little upgrading. Other than that we were pleased with our overnight stay. read more

I really like this place. I can get comfortable and relax and really get a good nights sleep here. The rooms are clean, smell good, and are very cozy. The staff is wonderful, friendly and very helpful in my requests. I love this place and recommend it to all. And I love that they are so pet friendly, my pet loves it here too and that means a lot to me. Thank you motel 6, your wonderful. P.s. security guard Hector is also wonderful. read more

One of my most pleasurable stays at Motel 6. Room very clean. Check in easy. Very Professional Staff. Would recommend to anyone in the area.

Too heavy on the smoke, we ran out! We were visiting a relative in the dessert, and it got pretty late to drive back to Orange County. With no reservations, we decided to stop at this motel to rest the night but it was impossible to stay more than 4 hours since the smoke smell in the room was pretty heavy. Not only the smell was nauseating, but the bed wasn't too comfy either. The only good thing about staying here, besides the price, was the front desk service. The lady was very nice and understanding of our nonsmoking needs that even sent to spray the room again. At the end, we had to leave after a few hours, smoked-stunk with not even time for a shower. read more

Horrible. If I could give this place negative 100 stars I would. Check-in took 45 minutes. I booked a two bedroom room and they didn't have me in their registration records despite the fact that I got email confirmation and code of my proper registration from Hotels.com. Helen spoke in Spanish troubleshooting over the phone on their "new computer system" and informed me they only had one room left (a one bed). They also didn't have any cots for us. It was 2 am so I needed to get in and sleep. I asked for extra blankets and she said getting even one was hard but that she'd try to get the security guard to get me two. The fact that there's a security guard here says a lot. The security guard brought only one blanket and two pillows to the lobby instead of taking it to my room. Saw three people get turned away because they had no vacancies. Two looked like kids who wanted to get away from their parents so they could have sex. Another looked like a crack head. And two folks outside were huddled shivering under a blanket and looked really homeless. I asked if I could be compensated and Helen said it wasn't their fault. That it was a hotels.com issue and I needed to resolve it with them. Helen needed help on the phone for every step on the computer system. Why wasn't she trained to troubleshoot prior to starting? Helen also didn't know how to charge my credit card. $70 in person even though online it was $60. I get my card for room 116. Open the door and the deadlock prevents me from opening the door further. I hear a grunt because there's someone inside my assigned room. I go back to the lobby and Helen apologizes. I know nothing is really her fault. She was very kind throughout the whole process and very professional. It is unfortunate their "new computer" system has so many flaws. I was issued a refund (took another 15 minutes). The security guard called up his friends at EZ8 motel next door and said they had room for us. It was very kind of him to do so. The staff were nice people but this place was the worst hotel experience I have ever had. This area was super scary. Also, Hotels.com sent me a receipt confirmation that I had already paid for my room. Helen told me that she guaranteed that they charge in the hotel when I get there and not through hotels.com. I checked my bank statement and hotels.com already charged me two weeks ago. So I got charged a 2nd time when I got to Motel 6. Helen keeps telling me to bring it up with the manager. The manager needs to inform all staff about how their payment system works and they need to be accountable for mistakes regardless of if it was hotels.com fault or their own. I keep getting deferred. read more

Okay I normally stay at Motel 6 wherever I travel in the states. Normally, no problem. Here in Lancaster, this particular motel is next door to the $40 crack motel and has groups of people hanging out in the parking lot until the early hours of the morning. They may be dealing, or just getting high on their own supply. At first it was a bit fascinating to watch. The guests at this motel are about the same. Drugged up zombies sitting on the stairways, sitting in cars in the tight little parking lot, and as you exit your vehicle they spout drug induced gibberish. They will speak to you, in a weird dialect of English I've never heard. Not to be rude, I tried to be friendly. Over the block wall, there is a cement drainage channel. I noticed shirtless males wandering around who apparently live there. This was at 2:00 am. I was very nervous about my car. I couldn't sleep. Finally, I did. And was woken at 4:00 am because some drug addled crazies threw a brick through the neighboring guest's window. Police were called. It was a bit scary, and my nerves were fried already this just made me wish I'd booked at Marriott or one of the more upscale hotels in the area. Don't come here unless you are buying or selling drugs, or want homeless people strolling around your car, or want the excitement of a brick or rock thrown through your window. This Motel 6 is in the seediest, creepiest, most gross part of Lancaster. I'm just glad me and my car survived. Unsettling experience to say the least. When I checked out, the woman at the desk apologized before I could say anything but that I was checking out. It is not the company's fault, really. I'm not sure who to blame. Before going to dinner, about 12 cop cars sped by... I should have checked out then at my earliest sense of the neighborhood. Please avoid, don't risk your safety or the safety of your fellow travelers. read more

Stay there last night toilet didn't work call the front office ignored my first request second request that the fact that the two of them didn't work they handed me a plunger that didn't work I then got a hold of another person and that person told me that I would need to talk to a manager the manager refunded my nights stay and told me that I was 86 from there for calling corporate due to no bathroom read more

This hotel is ridiculous deserves no stars was put on a due not rent list because I was accused of smoking in my room when me and my husband DO NOTTTTT SMMMOOOKKEEE. then had my service dog in the pool area and told me was not allowed . When I've seen multiple people with no service dogs in the pool area. MANAGMENT is POOR and room service is rude. read more

This is the worst... check in was supposedly at 3 got there around 4 they didn't have a room ready for us... we had to wait an HOUR get our room mind that we were running on 3 hours of sleep because of our long trip... people have no respect for the ones sleeping.. we had the room down stairs.. people above us stomped around in the middle of the night!! Very super annoying. Could not sleep at all... it was just horrible.. worst motel I have ever stayed at... i would never come here again!!!! read more

This motel is disgusting. They had so many bugs the floors were filthy. Bugs were flying around all night. The place had no phone book. They gave a Wi-Fi code then you have to pay extra for it when it doesn't even work. The worse place in Lancaster. Wish I can get a refund! read more

I made the mistake of not requesting a up stairs room. The motel has converted all the flooring to some kind of laminate. The bottom line is that at 4:00 am the people above me started moving around. They made so much noise that i could not get back to sleep. If your going to stay there I would suggest getting a room upstairs, otherwise your at the mercy of your upstairs neighbor. read more