I have always been treated well in this office. The staff have always been pleasant and helpful. I…read morehave been seeing them many years and I can't think of one bad experience so I am not understanding these other reviews. Right now I am seeing Jeanie Farris and she has always been on time, always makes time to listen and seems genuinely concerned about my care. My experience with other Doctors there have been positive also. Brenda Howell

This place has some of the worst communication and professionalism I've ever encountered. After…read morecompleting my MRI -- which they ordered -- I never received a call with my results. When I called to ask why I hadn't heard back, I was told that it was my responsibility to call them to follow up. Completely unacceptable. The staff were rude and unhelpful, and their communication skills are awful. To make things even worse, my neurologist -- the one who ordered the MRI -- is now refusing to review it herself and is instead having a physician assistant do it. What's the point of seeing a specialist if they won't even look at your results? Save yourself the frustration and go somewhere that actually cares about their patients and knows how to communicate.

Wonderfully run office. Efficient, generous, timely…read more I had a vein that ruptured in my leg. I was frantic and called many offices. Vascular Associates got me in the next morning. They have an in-house ultrasound tech. My PA was wonderful- I wish I remembered her name. Very informative and helpful. The office offered my snacks and beverages while I waited. A+ in customer service and politeness. A+ in going over and above for their patients . I couldn't recommend this office more. The very best .

Have completed 2 of my 4 scheduled procedures for my leg pain, restless legs and discomfort…read more Vascular Associates and Dr. Shuler have really made a difference in my life. Relatively painless procedure had me back to the gym within 24 hours with significantly less pain than before. The staff really made me feel at ease, and I made many new friends there. What a fantastic experience for having to have surgery! Liz Q

He is the best and he gets right to the point i go to him for my cancer and he found out i was in…read morekidney failure and i had a kidney doctor with in 2 days and they had me ready for kidney dialysis with in 6 days of seeing doctor Weber he even call me.to see how things was going

Dr Malik, Krissy, & Brynn take time to listen to my concerns & make sure all my questions are…read moreanswered. From check in to checkout such a wonderful professional office

A Disgrace to all MDs…read more This doctor Amer Malik lied to me & discriminated against me, just like his staff did. The final act this practice did to me was to lie yet again and then call my husband names. They claimed a letter from a specialist was missing key language they needed to fill out a form for me to keep my job, but they refused to give me a copy of the letter the specialist sent. I got copy of that letter and the language Malik's woman "Fatima" said was missing was in fact in the letter. The doctor had what he needed but lied, intentionally, which has cost me my job, my home-he waited until the 11th hour. Malik-your trifles with insurance manipulation which you openly brag about in front of patients.. good luck w that. But with me- You crosse a line, medically, ethically, and in many other ways. And having your receptionist come outside as if high, screaming profanities at my husband and referring to him as a woman actually captures YOUR true character, and hers. Complaints incoming. Enjoy the pics. Update: I got my letter. So screw all of you. Complaints still incoming. Enjoy the sand.

Uncaring... The blond lady at reception is nice enough. The bearded hag's poor disposition in only…read morematched by the Dr. I was friendly and respectful throughout. It is almost as he had better things to do.

I had to go the ER at Gulf Coast and was lucky enough to have had the surgeon on call being Dr…read moreLarry Wong he was friendly and attentive the kind of doctor that actually listens to you he had removed/repairs several hernia's I had in my abdomen would definitely use him again for any further surgeries I may need in the future and recommend him to family and friends. Mary Jo Fields

Office staff very rude and unprofessional! I was out of town and needed to speak with my doctor…read more.. I was told if I wanted to talk to the doctor I would come to the office. This office is disrespectful to their patients! They ignore their patients. They say they offer telehealth but I was told if I wanted to speak to a doctor I would come to the office, the doctors were busy taking care of patients that did come into the office. I have never been treated so bad by a doctor office... Then they do called fired me cause I got angry! I don't understand how a so called doctors office could care so little about their patients. It's very disturbing how this doctor could let such unprofessional behavior happen but guess the doctor doesn't care either! Beware of this doctor office!! If you don't act the way they think you should act or you speak up! You will get FIRED! And yes they send you a letter firing you! Just don't use them and save yourself the headache of having a doctor you can NEVER GET IN TOUCH WITH!!!

Never thought that anyone would use Yelp to find a doctor. My brother works here as does his wife…read more I was just messing with him and don't want anyone to not use their office. They took good care of me for many years, and I am still alive.

Would not recommend this practice to anyone. Was told surgery would be six weeks out. Called office…read morethree times with only one return call. They called after eight weeks to schedule my surgery for another three week wait. Let the scheduler know need to sooner. She scheduled pre-order for Monday at 2:40, surgery on Wednesday. After their office is close on Friday, I get email changing appointment to 4:40. No phone call to see if I'm available, I'm not. Left phone call to cancel pre-op, surgery, and post-op. Can't deal with people like this! Three appointment never met the doctor.

I am not one to write reviews but I feel like my experience warrants this. I was referred to Dr…read more Caspary by an urgent care center in Panama City for a potential abscess behind my ear. After arriving at the office and being told they had no record of the appointment, I pleaded with the receptionist to allow me to see a doctor due to the size and area of the abscess. They were able to get me in. Dr. Caspary said he thought it may be Masitioditis (which can be life-threatening) and that I would need to come back the following day for a CT Scan that would be done in office. I am currently traveling and the office was outside my insurance network so I had been paying upfront. The office said they would call me the next day and let me know the price of the CT Scan. They gave me the price of the CT Scan and scheduled the appointment. Since they mentioned it would be done in office, I had assumed they would also read it in office. When they did not read the CT and sent me home (the abscess has not gone down, there were no additional antibiotics given) I went back in and pleaded again to the receptionist that I would like to see the doctor, that I did not know what to do, and was afraid. At this point, it was suggested I consider going to the ER or make arrangements to go to the ER. Dr. Caspary did not come in the room and instead sent his medical assistant. I ran home to grab a bag for the ER, I lose hearing in my ear and it begins draining. I rush to the ER. I call Dr. Caspary's office at 4:45 to request that the CT Scan be sent to the ER knowing they will need them. The answering service says they cannot connect me to the office. I hang up. Once I arrived at the ER, they immediately took me back, started new rounds of antibiotics, run additional CT Scans, flushed the ear and made me feel safe. Dr. Caspary's office did not follow up with me until days later (after I had already called their office to schedule the follow up). During follow up with Dr. Caspary's office, I let him personally know that I felt the care I was given was less than acceptable. His response was to the effect of, "yeah, I don't know." At this point, all I want to do is make sure I am okay and leave the office. I will say Dr. Caspary did seem more concerned after this and gave me great care from this point on. After my last appointment, I spoke with the office manager who apologized for my experience. I felt that since I was self-pay and had to have the imaging redone - that I should have my money refunded for the CT scan that was done in office. She said she would get back to me and did not. This was at the end of May. I am fine now and continued about my life and had decided to just move on. Then I received a bill from a radiologist for $1200. The office never informed me that they would be sending the radiology report out - just that it would be done in office. The also never disclosed I would be charged separately for this. When I called to find out why, I was told this is normal and that there was nothing they could do. The care I was given at Dr. Caspary's office of Head & Neck Associates of Bay County was neglectful, unfair, and unacceptable. I sincerely hope no one else ever has to go through this type of experience.

Absolutely horrible customer service. My wife is coming to this clinic off a referral at a younger…read moreage and was super anxious about the visit to begin with. Instead of having prescriptions filled at the appropriate time following her initial consult, they said they sent it to the pharmacy, but nothing was ever received by the pharmacist. When asked again to send the prescriptions, they sent 1 of 2 to the pharmacist. It took them until less than a week before the procedure to send only 1 of the 2 necessary prep medications to the pharmacist and, as of the time writing this, we're still having issues getting the other medication less than a day ahead of the procedure. Highly, highly recommend a different clinic if possible.

I had a colonoscopy and endoscopy. People kept coming in nurses and staff quite a bit checking on…read moreme making sure I was OK before the procedure after the procedure. They are considerate and kind and professional.