Great customer service and offer trustworthy and reliable assistance in English and Spanish. They…read morealso support a lot of local and community events, great org that helps many families in our area

So weird place Just try make details on policy…read moreI call and girl pick up the phone She very nice and friendly I ask if is ok if I come and we seat on the details She say no we can do it from the phone -(ok?!) Whatever... She Take info from me and tell me them call me back to do the next step Well is 1 week and I give up So I just Go to different agent The some day I go i get my new policy The star go to the pick up phone girl (I guess...) because I not lucky enough to get call back So bad , guy do home work For the next "interested customer" Note: idk really how many star to give you this so weird situation

Amazing customer service Very caring, feels like family!…read moreKasey thank you for everything! you are the best!

I was shopping for a new insurance policy and, as usual, got three quotes to compare. All three…read moreinitially came back with the same offer from the same carrier, and I was about to go with another broker when Kat Robinson followed up with additional options. Kat took the time to review all of our existing policies and put together a comprehensive quote. In the end, she saved us a significant amount of money while improving our coverage. It's also great having all of our insurance handled by a single local agency. In a time when minimal service has become the norm, working with Kat was a breath of fresh air. Highly recommend.

Katherine Robinson was extremely helpful with our liability insurance needs. After a series of…read moremissteps and lack of communication with the broker we have used for many years, Katherine's professionalism and follow-up were a stark and very welcome contrast. Very highly recommended!

Keypoint Credit Union Review I recently relocated and…read morepurchased a home in another state, and during the move I accumulated more than $35,000 in credit card debt. With today's ridiculously high credit card interest rates, I was paying over $1,200 each month in minimum payments--payments that barely made a dent in the balance. Years ago, Kelly Heargreaves helped my wife and I finance our first home in Santa Barbara. Since then, she has also assisted us with car loans, refinancing our home, and other financial needs. Because of the trust she has earned over the years, I reached out to her for advice on how to tackle this growing credit card debt. Kelly patiently walked me through the process of obtaining a loan that allowed me to consolidate and pay off my credit cards at a much lower interest rate. I recently made my first payment on a six-year loan that would pay off the entire debt. It was less than half of what I had been paying each month just to cover the minimum credit card payments! The relief has been tremendous. I can't say enough about KeyPoint Credit Union and Kelly Heargreaves. Their professionalism, honesty, and genuine commitment to helping their members have made a lasting difference in my financial journey. After many years of outstanding service and sound financial guidance, I am truly grateful for everything they have done. I highly recommend KeyPoint Credit Union and Kelly to anyone looking for trustworthy financial advice and exceptional customer service.

Kelly Hargraves, the manager at Key Point Credit Union in Goleta, CA, was amazing because she got…read moreus a great deal on a HELOC. Zero margin! Kelly is super friendly and made the usual dry experience into a positive, efficient process. We feel very lucky to have worked with her and would do so again.

Mike has great attention to every detail. He is a fee-only advisor who only takes on very wealthy…read moreclients and provides them with every level of financial advice. Top notch...

Veronica was so helpful with processing my earthquake policy. I had a miserable experience at…read moreanother office that refused to assist me. Veronica went out of her way to call into the company because I wasn't able to get the information processed by telephone myself. I was extremely happy that she took the time to call in and get my renewal payment processed. Kudos!

Sleazy. I had just…read moreone interaction with them based on an advertisement they sent to our house for fire insurance. The advertisement indicated they were insuring homes in our neighborhood when in fact they were not. It was a marketing scam. They had sold renters insurance to a neighbor which then, they claim, entitled them to send mailers to the entire neighborhood claiming they also sold fire insurance in the area. It wasted a lot of our time before we discovered it was a scam.

So far Allstate goes I've no issues and pricing is fair. Had to file one claim for a crack in my…read morewindow and it was paid within 2 weeks. This office however is hard to get ahold of. I've had to call multiple times for various reasons and usually have to leave a message or call multiple times to get a call back. Once the agents do get on the phone they're very friendly and knowledgeable ( maybe under staffed )

Very bad experience with this Agency. I called into Doug, who has never bothered to call me back,…read moreto buy an Earthquake Authority policy. Instead Shane, his son, called me back. Shane ended up writing the policy with the wrong deductible and limit than what I asked for. I called back. He said he would correct it. It has never been corrected and message after message has been left with no one bothering to return my call. I will be canceling all my policies at the end of term and moving to a more responsive and professional insurance Agent's office. Shame on you!

zero stars!!!!!…read more scammers!! charging people $200 "broker" fees and not disclosing this info until after they've paid. they give spanish speaking clients documents in english so they dont know what they're signing or being charged by them. they also collect payment from them before presenting such documents. demanded my money back. file complaint with doi!