Didn't have the best experience with Moonz and certainly do not recommend them as they are disorganised and their conduct is highly unprofessional. I was not informed of the £150 fee at the time of booking. I simply wanted a quote for orthodontics and had this sprung on me after the appointment. Really this should have been communicated to me beforehand as its a considerable amount. At the time, I kept saying I didn't want Xrays done, I only wanted a quote and did not want to incur any cost at this point. Granted this is taken off any treatment but when their price is £1700 above all other orthodontists in the area, well clearly I wasn't going to proceed. Getting a invoice for this fee so I could attempt to claim from my insurance has been nothing short of frustrating. 5 emails and I have received a barely legible paper which insurance companies will not accept. They are unprofessional, expensive ( 30% more than another private ortho in the same area) and rude. My advise, go elsewhere. read more