We stayed here while walking the Camino de Santiago. We booked this same day and arrived very…read morelate, around 9:30. The woman that was at the desk (Christina?), and ended up waiting on us later in the restaurant, was very nice and did what she could, but this place is not ready for prime time.
The lighting in the room was so bad that I had to hold my headlamp over the shower door on to the shower controls so my wife could see the dark gray lettering on the chrome shower controls. It was basically showering in the dark. The shower door is also the door to the toilet compartment. It slides to the right to add privacy for the toilet and then slides to the left to be a shower door. Problem was that the door didn't want to slide. It was quite a struggle to get my wife back out of the shower stall. When she went to the mirror to do what woman do, it was so dark that she simply could not do what she had hoped to do. Again, out with the headlamp. I couldn't understand what was going through the architects mind (we were in the "architect" room, BTW) when they designed the bathroom space without adequate lighting to simply do basic stuff.
We asked to be moved to another room (the TV didn't work either), but she said the hotel was booked solid. I have to take her at her word, but we saw no one. Not one single other person in the hotel when we were there. She really was nice and tried to be as helpful as possible, but its not like she could install more lights. She kept saying, as a defense, that this was a "design" hotel, to which I would reply that design that does not function well is bad design.
We did eat in the restaurant and the meal was very good.
As pilgrims walking the Camino, we had to get out of the hotel early to start our walk for the day and Christina promised they would have an early breakfast ready for us. They did have it early for us, about 30 minutes before they normally open. It was really good, a lot of it and the gentleman who set it up and waited on us was very nice.
