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    Monte Carlo Inn

    2.1 (29 reviews)
    InexpensiveHotels
    Closed 8:00 am - 6:00 pm

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    Tv & drawer
    Yvonne E.

    Well I lasted a week and I have been really quiet there but I was gone Saturday night & came back buzzing from drinking beer, BTW I did have a great time...but when I walked into my room and settled in, I dropped their lamp on the floor & the crappy taped up shade broke and when I got up I accidentally stepped on the Lamp & bent it....Well Sunday morning came & I woke up to the tv being on & it wasn't loud....I went to pay for the Next week & Steve took my payment....I go to work & I come back around 7PM to find a note on my door stating that they will refund my $ and that I need to be out by 11 due to a disturbance at 2AM & that is not negotiable...grant it I got there at 1:56 AM... I asked Steve at the office why I was being thrown out after I paid & he said "I don't know" Steve should've known the reason but told me to talk to Judy and that she would be back Tuesday...I've never seen the lady but apparently she made the decision...I didn't get to explain myself or was told what kind of disturbance I caused...just a get out note... So with that said, I give this place a 1 Star... Plus I did pay for that already messed up lamp... Steve Is a nice guy though and I recommend people in need to stay there but clean up your own mess & wash your own stuff cause they don't clean the room or give you fresh towels....

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    2 years ago

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    3 years ago

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    2 years ago

    We stayed here when we had no where to live when we first came to Cali...Management was amazing, HIGHLY recommend

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    2 years ago

    Beware if you stay here there's bed bugs and there's plumbing issues. The floors are filthy same carpet for years

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    3 years ago

    If your on a budget. Not a bad place to stay. The front office is nice and customer service is good.

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    4 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    8 years ago

    This place was disgusting. There are roaches and bed bugs. We paid for the week and the lady Judy who is

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    8 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    Second time here at this hotel. First time no issues 4 stars, this time a myriad of issues. First…read morebig dog barking on 4th floor and running around above my room. Pets should be on first floor. Second moved to another room and now got a stomper. Flooring bad, you can hear person above walking like an elephant. Third, room was not serviced as bathroom stated every other day and Fourth, mattress was soft and my spouse had to sleep on sofa and now we both got back pain for a couple of days. Front desk, text me how I'm doing, appreciate that, Carissa helped me very professional and friendly. Felt bad for her that she need to be dog and sound police which is a waste of her human talent and management actually makes them do such a low level task. Software can assign pet guests to lower level or when check in manually. Bathrooms are dated and mattress needs replacing. Suggested foam mattress. Rooms are clean and you get nice kitchen with a big fridge. Emailed GM about the issues. Great location half way to Ontario airport and Arcadia. Free parking and breakfast good. Did not have chance to use pool and gym. Until they fixed these issues, either you are here on vacation or business, caveat emptor. If you look at the reviews rating. There was more 1 stars than 5 stars. I did not know the hotel has gone down hill in the last 2 yrs. I stayed at the other home2 suite in Montebello without any issues.

    Hampton Inn Los Angeles/West Covina - Delicious hotel items from our Savor Zone

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    Serious Safety and Service Issues - Not What I Expect From Hilton…read more My husband and I stayed here using his Diamond account, and the experience was troubling enough that I feel obligated to warn other travelers, especially families. 1. Noise & A Sleepless Night We specifically requested a "quiet room" in our reservation note because we had an 8‑hour drive ahead during a winter storm. Despite this, we were placed on the 1st floor next to a heavy exit door that slammed loudly starting at 4:00 AM. At 5:35 AM, I went to the lobby to ask for earplugs or a room change. The night auditor appeared to be dozing and was initially unresponsive. When I finally got his attention and told him about the noise and my reservation note, he was dismissive, stating we should have requested a change earlier, such as when we first woke up at 4:00 AM. He offered no earplugs or assistance and said nothing could be done until a manager arrived at 9:00 AM. 2. Troubling Discrepancies & Billing Errors At 8:30 AM, we spoke with another staff member about the morning's events. Shockingly, she told us our reservation note did NOT include a quiet-room request. Instead, she claimed the internal notes we put in were "lower floor and away from elevator"--requests we absolutely never made. While the latter part of the note about payment methods was still visible to her, seeing our "Quiet room" request vanish and be replaced by different notes was incredibly unsettling. When I questioned this discrepancy and expressed my disappointment in the night auditor's behavior, she labeled me as "aggressive" for simply trying to understand what happened. Furthermore, when we checked out at 10:00 AM, I asked for a receipt with a zero balance for my stay with the payment cards listed because I was worried that the payments wouldn't be handled as promised. She insisted that she could only print out the folio as is--one that showed that we still owed the hotel for the night. She claimed she saw the payment arrangement put in by the check-in staff and that the balance would be "handled accordingly." Despite this, they mishandled the charges, and it took us another hour on the phone later to get the payment settled. 3. Customer Service Breakdown Between the lack of sleep, the unresponsive night staff, the unexplained changes to our reservation notes, and the hostile tone we received, we felt completely dismissed. My husband spent hours with Hilton Corporate trying to get answers. Ultimately, corporate forced us to choose between a standard room refund or points for the night, with zero acknowledgment of the staff conduct or the compromised reservation notes. Bottom Line I have always trusted the Hilton brand, but this stay left our family feeling uncomfortable, unsafe, and unheard. I strongly urge management to review their overnight staff procedures and system integrity so no other guests experience this.

    Holiday Inn West Covina - Spotless full size mini fridge

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    Do not stay here. This place is a scam disguised as comfort. First, they still advertise as a…read moreHoliday Inn, but they are no longer affiliated--which they conveniently fail to mention until after check-in. That alone feels dishonest. The room? Unclean. There was a cricket crawling in the bathroom, and overall cleanliness was questionable. Breakfast was $15 per person--a complete joke. The bacon tasted like tomato paste, the potatoes (not mashed) were dry and flavorless, there were barely any eggs left, bagels were stale, and the fruit all tasted like pineapple, which is dangerous for people with allergies like me. They advertise a pool and spa, but there is no spa--just a basic pool. Another bait-and-switch. Communication was nearly impossible. The staff struggled to understand or speak English, making every interaction frustrating. This place is misleading, overpriced, and poorly run. Feels like a bait trap for travelers expecting a real Holiday Inn experience. Avoid at all costs.

    Nice enough staff and very convenient location. Restaurant hours seemed to be hit and miss, plus…read morethe hotel is in need of serious updates, the elevators were tiny and hard to fit 2 people plus luggage, the hallways a little musty and needed freshening. Our shower didn't really drain well, but the beds were comfy. We didn't receive the room we booked, but overall it was ok. I loved the convenience to El Torito and other nearby restaurants.

    Americas Best Value Inn - Pasadena CA Hotel

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    I had a very disappointing experience with the front desk. When I called for assistance, the staff…read moremember who answered, Ray, was extremely disrespectful and unprofessional. His excuse was that he was busy. He spoke to me rudely and hung up on me not once, but twice, before my issue was even addressed. This kind of behavior is unacceptable, especially from customer service at a hotel where guests expect courtesy and help. I hope management addresses this situation so future guests are treated with the respect they deserve. If I could, I would put no stars.

    I am rewriting my review because my last one got taken down…read more This place is truly disgusting, from filthy floors to rude employees. Not americas "best value" AT ALL Do not come here with your children. This place is absolutely disgusting, so nasty. My daughter and I woke up itchy from sleeping in the bed. The floors left my daughter's feet BLACK. I am repulsed! She had an accident on the floor, I cleaned it and it left the wipe BLACK. So nasty I should've left as soon as I saw it but I stayed unfortunately. This hotel is not worth the $200 CASH DEPOSIT. Which is wild! I was not informed about the free morning breakfast, but I'm glad I didn't grab anything for my daughter from here because reading the reviews. It probably would've gotten her sick. The staff is so rude, I said good morning to the maid and she gave me an ugly look and didn't say anything back to me. My experience is definitely not as bad as a lot of these other 1 star reviews but it was enough for me to never come back and make sure everyone I know, never comes here. Y'all need to hire some better house keeping and put a lot more effort in keeping your rooms clean, I am really surprised no one has gone home with some sort of contact dermatitis or bed bugs. I've seen other people say they saw BLOOD!? In their room???? That's a health hazard, you are lucky people haven't reported your facility, if you cared more about being a 5 star motel that is clean and not worried about fast cash, yall would make a lot more money. ZERO STARS. Nasty disgusting dirty place. Please spend more money going somewhere else, cause this is not worth the price. Don't put your children and your own health at risk coming here

    Monte Carlo Inn - hotels - Updated May 2026

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