On October 05/2026 I purchased a product AFTER talking to the bookstore to get the size. I was given a size of 2" smaller than item actually is. I contacted them immediately. They said to send it back and that they would electronically send a postage paid label. I told them that I had no printer but would return if they would hard copy mail me a postage paid label. They have not responded and all I want is a refund for $20.34. Don't trust them to do business with. Customer Service appears to be their last consideration. read more