Worked with them for over 5 years and it was NOT good. My clients BS had $20k in errors.read more

After 25 years with this firm, I got Audited--this accountant had made a huge mistake!! Then they…read morerefused to go with me to the Audit, wouldn't give an explanation and wouldn't made good on the interest and penalties that I had to pay. Very disappointing! I used to send them dozens of referrals too every year!!!

Mel has done my taxes for over 20 years, very well-respected in the Napa Valley, former county…read moresupervisor. I would only go to him for my taxes

I had heard from local winery owner's at the Farm Bureau that he was the most knowledgeable and…read morewell respected accountant. He didn't disappoint, completing the winery's taxes and our personal taxes efficiently and on time despite our complex situation. He was always available for any questions we had, what we could claim and how are bookkeeping should work. Highly Recommend

I went to this bank because they were promoting themselves as a small town bank. After having been…read morewith them for years my account was compromised and they put our account on a manual approve system which meant going through each transaction daily and making sure that they were authorized. They were holding my deposits along with checks and ACH withdrawals that were occurring on the account. Then after a week of waiting for them to open a replacement account and me having already gone to find another bank they called from corporate to tell me they couldn't service our corporate account. Along with many other over charges and never working with us after almost ten years what a way to treat a business.

I've been with Silverado CU for over 25 years. Have gotten loans for cars and motorcycles over the…read moreyears at great rates and loans were easily processed. Do not live in their area but still do most of my banking through them. Great service friendly customer service. Thanks to all the folks at Silverado Credit Union. CP

I've had the Silverado credit Union in England and St Helena to be awesome courteous professional…read moreand caring people they assist me with my banking needs as well with my business awesome stuff and Maryland Martha Jan Kim Melinda penny Joanne and the rest of the staff are awesome people

Worst customer service ever Peggy and Shareen are full on bullys and make you feel stupid when you…read moretalk to them with the way the talk to you.

AWFUL BANK. POOR CUSTOMER SERVICE. UNPROFESSIONAL. AVOID AT ALL COSTS…read more Went in to our local bank branch (we live in St. Helena -- in a house using a Wells Fargo mortgage for hundreds of thousands of dollars, no less!) because we needed cash for purchase of a used vehicle. We had already hit the Napa branch, and they had told us that most branches limit withdrawal to $5000 at a time. We needed more than that -- and we previously were able to withdraw $9400 from this Saint Helena branch, which we needed on short notice for the house escrow. Since we had previously had no problem withdrawing a large sum from the St. Helena branch, and since the Napa branch told us we could get $5000 from pretty much any Wells Fargo -- with whom we have banked for over 10 years, amounting to hundreds of thousands of dollars -- we decided to go in to the local branch before they closed and get the remainder of the cash. We go in, and are told they can only give us $3000. Say what?? This is to someone who routinely saves tens of thousands in the account at any given time, rarely makes large withdrawals, has a credit rating over 800 and owns a house with a Wells Fargo mortgage!! We ask to speak to the manager; someone comes out and refuses to give us OUR MONEY which we have in our account. When we ask for her business card, she refuses to give it to us. We ask for her name, and after 2 prompts she says it is "Lily Lacroix" (I have no way to verify if this is true, since this extremely unprofessional bank "manager" refused to give us her business card.) And this is in a town with many multimillionaire residents. Sofia Coppola went to school at the high school one block from this Wells Fargo. Nancy Pelosi, Robin Williams, Joe Montana, and Coppola (among others) have homes in the area. But we can't access $3000 of our own cash because "the bank doesn't have it." If you want to do business with a place that has no problem taking your money, keeping it, storing it, and investing it (while paying you no interest), but refuses to let you have it when you need it... this is the place for you! PS. We called Wells Fargo and reported this incident, and they told us this should not have happened and is not acceptable at their branches (and they raised our ATM limit so that we can access the rest of our funds we should have been able to get at the bank.) This experience makes me wonder if we should just close our Wells Fargo account, take all of our money out and keep it under the mattress instead, since the interest rates are essentially zero for putting your money in a Wells Fargo account anyway, so if I can't access my own money, there's really no reason to put it in the bank. They should change their slogan to "Wells Fargo. Together we'll go nowhere."