I needed to sell my property and buy a new home. Jodi was incredible!. She was so professional,…read morepatient, energetic and such a delight to have as my agent. She hooked me up with so many resources that I needed and that were crucial to my selling and buying journey. I trusted her. She not only was an amazing agent she became an amazing friend!!!!!!

Working with Overtoom Real Estate on Martha's Vineyard was very disappointing. The company is dusty…read moreand out-of-touch with technology and todays' buyers and sellers. Perhaps as a result of enjoying a long run on the island prior to the Internet and review sites like Yelp,com, Overtoom behaves as though they are in a vacuum with a rigidity and arrogance that is off-putting. We were selling in Massachusetts from San Diego, and good communication was key. Our problems began when we discovered ten days before the property listing went up, our realtor, Leslie, was being let go from the company. We were asked to begin again with a new agent after having invested most of the summer in dialogue with Leslie K. (a wonderful and enthusiastic younger Island realtor). Selling a home in Massachusetts from San Diego was no small feat. There was a lot of planning and synchronizing required in order to get contractors in and out, and to time all the repairs within a very tight schedule. We had spent nearly 2 months correspondence with Leslie to make this happen. We received news from Karen Overtoom that Leslie was being let go while on already on-island with a contractor I had brought with me from San Diego. Because Overtoom Realty had yet to spend any actual cash advertising our property, we suggested maybe it would be better for all if we continued working with Leslie, rather than having to bring a new agent up to speed during our crunch time. We had provided all the photographs, taken by a professional, so Overtoom had not incurred any hard costs up to this point. We presented this to company owner, Karen Overtoom, but she was unmoved and unwilling to let us out of the agreement. We accepted what happened as part of business, and gave Karen the benefit of the doubt as we began again with a new agent, "Brenda G." Brenda G. was unenthusiastic about our property from the outset, repeatedly suggesting the valuation of the house was too high. Not totally uncommon for an agent to say if the priority was a quick sale, but we prefaced all dialogue by explaining the sale was not forced and that we would simply revert the home to a rental property if the property could not get what we were asking (about 8% more than the agency had suggested). In the end, we were able to sell the house for what we wanted, within six months, so we were very happy we stuck to our guns and our own research and did not take their advice. We kept pointing out they were sending us "comps" that were not actually comparable, i.e. four bedroom three baths in our zipcode. To justify the lower suggested listing price, Brenda would send us property listings in other townships, or listings with fewer bathrooms, or without a detached outbuilding garage, or lot sizes that were quite different - not true comparable properties with actual matching demographics. After being "up" online for over a month, we discovered the listing on Zillow.com showed a pin marker in a totally different township, about fifteen minutes drive in a different area on the island. It was clear Brenda never bothered to proof the listing and there were inaccuracies in the text description for the property. The listing was unenthusiastic and unimaginative, and failed to mention a number of important selling points. We had asked Brenda to take a few "after" photos of the newly renovated kitchen to update the photos we had had taken previously by a professional. We saw the two photos she had taken of the new counters, leaving open boxes of Home Depot contractor garbage bags and various personal items strewn around. Very unprofessional and indicative of the care we felt she had for the listing. From the beginning, we felt the agency undervalued the house to make a quick sale, despite how we prefaced our objective. We insisted on a list price about 8% higher. Even with the discrepancy, we had a steady stream of interested parties from the beginning. And even with concessions made in closing, we were able to sell the house for far more than had we listened to what was advised. This company needs to learn they are no longer operating in a vacuum because they are located on Martha's Vineyard. They are a poor choice for middle class and lower income buyers and sellers. They provide weak communication and customer service and, in our experience, expend minimum effort selling your home (meanwhile asking the highest commission on the Island). Not recommended.

Robin did a great job helping us through a complex home buying process to get our first home. We…read morehad a number of legal and regulatory hurdles to jump through and she guided us through the entire process. It is clear working with Robin that she knows her business and has seen it all before. It was great working with a real professional and feeling like we were in good hands the whole way.

Professional, honest and every easy to work with. Listens to your needs and comes up with options…read more We reached out to her on a Wednesday, she came over and we reviewed the process. We had an open house listed on Sunday! She is a great communicator, with high energy and simply a very nice person. Her goal is to take the stress out of moving! She is the best of the best. There are a lot of choices out there, you will be extremely happy working with Lori!

Lori was a fantastic agent to work with. I am an out-of-town buyer, and Lori went the extra mile to…read moreinsure that I was in the loop at every step of the process. She became my arms/legs and we worked very well together. She was patient with me and took great care to insure all my questions and concerns were handled with the sellers and purchase. She is a great communicator and a delight to work with. I HIGHLY RECOMMEND!

I worked with Lindsay Amaral from The Mello Group at the end of 2018…read more She helped my wife and I buy our first house. I have nothing but the best things to say about her work ethic, knowledge, communication skills, proactiveness, and love for her work. She truly went above and beyond. Do yourself a favor and add her to your team if you are ever in need. & if Lindsay ever needs to use me as a reference, I'll be there in a heart beat.

Knowledgeable, professional, and polite, Amanda from the Mello Group was fantastic to work with…read more She took the time to explain the entire process and and did an in-depth analysis and research of my potential purchase. I would recommend her to anyone interested in purchasing or selling their property

Absolutely in LOVE w this group! They took their time and helped me find the the MOST amazing…read moreplace! HUGE yard, parking, a wood stove, the whole shabang! The search was easy, the paperwork was a breeze and the agent I worked w, worked quickly to get me in as soon as possible! They also have a really cool blog that I follow. They're super involved in the community and are constantly honoring locals that are truly amazing people. Nice work Gals!

Libby stepped in to help me find a Winter tenant for my condo and within days I had a high-quality…read moretenant! She has been really responsive, and staged my home beautifully, as well as creating a very comprehensive lease and providind great tips on how to manage the property going forward. thank you Libby!

Christine Medeiros was recommended to me by my neighbor; she exceeded my expectations throughout…read moreevery phase of my home purchase. Given the challenges facing today's real estate market- low inventory , historically high prices, and less than desirable mortgage rates- Christine provided a wealth of information about the Tri-town area, provided valuable feedback and advice on the homes we toured, and never once made me feel pressured. She was the utmost professional and was always mindful of what my end goals were. Christine's communication was excellent throughout the process and helped make the purchase seamless. Most importantly, I found Christine to be a person of integrity - willing to go above and beyond. If you are purchasing or selling your home, look no further. Christine Medeiros is the professional you are looking for!

6 years ago I was in the market for buying a home quickly. I messaged multiple realtors and did not…read moreconnect or feel Comfortable with any of them til Christine messaged me. Instantly I felt a click and we viewed multiple homes per day til I bought my first house. Now years later I sold my home and am buying another home while using her company for both sell and purchase again. Would not use anyone else.

After 2 years of searching, my husband and I finally purchased a home in Newport and I can't say…read moreenough good things about Colleen H. at Dowd. She has been so patient with us, attending many open houses and always getting us the answers to our multitude of questions. Over the last two years she has worked so diligently and we can't thank her enough. In the future, if we ever have any further Realtor needs, we will certainly call on Colleen/Dowd again.

We have partnered with the Connor and the Dowd Team to buy and sell properties in Newport. Connor…read moreand the team have a great process for working with buyers/sellers and work extremely hard to deliver great outcomes. We recently sold a property with them and were very impressed with how hard they worked to generate a high volume of showings, market the value of the unit and ultimately help us sell the property in the exact price range we were targeting. Their intimate knowledge of the area and skill are difference makers. We highly recommend partnering with Connor and the Dowd team!

Laura is the most amazing realtor that we could ever find to help with the buying of our first…read morehome. She is knowledgeable, patient, caring, diligent, responsible and furthermore she dose her job with excellence, respect and dignity. She helped us out Throughout the whole process, She took the time to answer All our questions and concerns. Even though we made our purchase Under very Unique circumstances Due to the worldwide health emergency, Her services were outstanding. She deserves more than five stars!!!!! Do not hesitate to call her for your real estate needs. Thanks again Laura for making my dream of becoming a property owner come true. Sincerely Wayne, Amanda and Vanessa