He's rude, arrogant & isn't interested in how his patients feel or what their concerns are. He's…read morevery full of his own importance. You get no idea really of cost until you get back to reception, he's not clear on how many treatments you may or may not need. He is condescending, dismissive & doesn't really explain the treatment so you are left feeling like you have no idea what's going on. He whips you in, sticks needles in your face, zaps you with a laser and then leaves the room without even saying goodbye... He's more concerned with getting you out & the next patient in. I for one would NOT recommend him for a split second...

Yup he says don't fly around the world for me. Well I have a great physician or two in the us. But…read morehe seem so genuine and I really like his videos on special lighting to see acne scars. So I'm planning on flying down under.

The microdermabrasion service was very professional and relaxing. The specialist talked me through…read morethe whole process and educated me about skin care and different vitamins and minerals that can help improve results of this service. As far as the service provided I would rate this spa well. But...I had a 9am appointment and I sat in the lounge for 35 minutes until it saw anyone and my treatment did not start until 9:50 because the specialist who I was scheduled to see didn't show up to work on time. So suffice to say, my little red face was late for work.

Intial contact was using a voucher from coupon site.First appointment was ok..however the service I…read morereceived and paid for was NOTHING like the service description on website! Had 2 appointments paid for however I can't make a appointment as NO ONE answers the phone..I tried 3 days in a row.Sent a email and reply was to call them!! Very poor customer service for a salon offering so many voucher deals.I have given up and Lost my treatments.Certainly would not Recommend!!

This is one fabulous business and not a bad spot to visit to relax. Set in an old 1940's local…read moreshops, Smooth and their owner Annie have created a haven. I go here often for my facials. Annie and her team are always soooo gentle, generous and really professional. Which is what you want in any beauty services. The small space faces on to a lovely leafy courtyard around the corner of the shops. It's quiet and unique in shopping centres. Smooth offers high level skin management techniques and all the normal waxing, colouring and massages. I love the interior with it's original Carrey Smith artworks. You can disappear from life for awhile in here and it's just divine. Prices are really reasonable and Annie is very generous with her time when giving advice. LOVE it

From the owner: Expect dedicated personal attention when you spend time with our staff as we work with you to…read moreachieve extraordinary results

The first time I went to Ella Bache Toowong, was not the last. In fact I went there today, and…read moreusually once a month... but only to this one. I have visited plenty of beauty, day spa places in my time and none have been as consistent as this little business. The therapists are actually really good at their jobs (and I have gotten some very sub par facials and massages and waxes in the past), very professional and present themselves very well (no smokers breath yay). They give awesome massages and really nice facials in clean, cosy and comfortable environments. You get soothing music, water to drink, a doona on the bed... it's the service you would only usually get at a 5 star hotel.... which is why I had to rate this particular salon 5 stars. Yes, I admit, this isn't for the budget conscious... they charge between 80-150 for most their facials, their products are all in french and very expensive... but they are worth every cent. Not so much the products, but the service you get. They don't insist on trying to sell you products every step of your treatment as well, which is an added bonus. I can't say the same for the Indooroopilly, Portside Wharf, Paddington and other Ella Bache's out there... (they are all individually owned with different prices as well to my surprise)... but the one at Toowong is a secret gem. You can always get a good booking at a time that suits and I have never been let down (I've been going there for the past 7 years). On another note, I rang the Indooroopilly branch up asking if they would match my beloved Toowong prices (their eyebrow wax and other services seemed to be a few dollars more expensive for the same thing) and they refused. Left a bit of a sour note in my mouth, just saying. Toowong is where it's at for sure.

From the owner: Please refer to the Store Locator for opening hours.read more

From the time I arrived at the spa to when I left I felt like royalty! The staffs care and…read moreattention was amazing. It was my birthday and I booked for a Decadence for the feet pedicure and every staff member that I crossed paths with wished me a happy birthday, I felt like an old friend, not just a new client. The visit started by changing into a robe and slippers, now I am a fluffy guy robe's usually don't fit, but that wasn't the case here, the robe fitted perfectly. Then I was taken to a relaxation room where I got to chill and relax even before the treatment started. Being my birthday there were three of us getting pedi's, and despite the chatter between us when it came to the hot stone massage we all fell silent and drifted to an almost comatose state of bliss. I have to say having pedicures are the ultimate luxury experience for me and I've been around awhile and had a few over my time and I can say that I have never had a more luxurious pedicure in my life!! Just when I thought it couldn't get better because it was my birthday we were given a glass of champagne and chocolates. This place offers the wow factor on so many levels. If you are visiting the hotel or just want to indulge in someone for a special occasion I would highly recommend them, I know I am taking my mum in for another double pedicure session for mothers day this year!

Feel like getting spoiled? I did. And after a massage, skin brushing, body polish, milk bath, body…read morewrap and 60 minute massage (aka the "spirit of the senses" package) I was ready to propose to Stephanie right then and there. If I just could have managed to keep my head up. It started out as usual - a locker room visit, a silky robe, and short wait in the lounge before I was led to my treatment room. From there it was 2.5 hours of bliss, all in one room, all with one therapist. This was definitely more of a relaxation massage, and though I mentioned it a few times, it was a little light for my liking... but at that point I was too relaxed to let it bother me. It certainly wasn't a cheap pampering session, but if you're looking to spoil someone rotten, this is definitely your place. Hydrated and velvety doesn't even begin to describe how my body felt afterward and after a beautiful tea in the lounge to round off the experience, I was ready to take over the world (perhaps right after a long nap).

I'm a massive fan of Jurlique and their products. Produced in the Adelaide Hills using natural…read moreingredients from their own farm I love that I'm using high quality skin care products and supporting a local business in the process. Whilst the products are not cheap, in my experience they are incredibly good value with a little going a very long way that has had me comparing dollar for dollar against what appears to be cheaper alternatives but Jurlique comes out the winner. I also love how it makes my skin feel. No alcohol/chemical dryness or greasy layer that I experience with cheaper chemically based products. If you're new to the product the team instore will walk you through your skin care routine and needs to make sure that you get what's right for you. As an added bonus they have little starter kits so you can try a small amount before shelling out your hard earned cash for larger quantities. This store also has a day spa which is a wonderful way to experience the products first hand. My recent visit to this store in Wintergarden was the first in 12 months (that's how long my 145ml moisturiser lasts!) and the lady serving me remembered me from my previous visit... a great memory and a great customer service experience for me. This visit I learned that you can also bring your empty containers back for a 10% discount on the next purchase.

If eyes are windows to the soul then brows are clearly the window frame that, let's face it, do the…read moreimportant work to keep those windows upright. Well, at least that's the story I told myself as I drove clear across town for a long awaited reunion with my brow-tamer, Chantelle. It's the only monogamous brow relationship I've ever cared to maintain and so much so that, yes, I now drive across town to Chantelle's new salon to ensure those unruly frames to the windows of the soul are kept in shape. Milk & Honey is easy enough to get to being on Moggill Road and being in a small shopping complex you're not battling huge crowds to find a park or to get to your destination. The salon itself isn't your typical cookie cutter salon. They do focus on medical beauty treatments. Think Botox and Restalyne. Don't stress. If you're just not that into injectables you can still visit for classic facials and waxing. And that's where Chantelle comes in. Her brow skills are on point. She gets what you mean when you say, "I want a natural brow", she's all for maintaining a full Brooke Shields brow, and she's still the only person I'll trust to tint those two pesky strips of hair above my eyes. She just gets it right Every.Time. For a shape and tint I'll admit it is pricier than your mall salon but this is the shiz and for that I'll keep dolling out the clams.