Needed multiple things handled so they came once last week and again today. Always request Tom, he…read moreis easy to work with and you just feel so comfortable with him. The quality of workmanship is beyond expectations. The multi task discount and the seniors discount make a huge difference. It is the ONLY plumbing company I will ever deal with.

They charge 90 dollars just to come. Then 90 for diagnostics. So really it's 180 for diagnoses…read more It wasn't what I expected. But after further discussions they did not charge me.

My funace went out in -28 weather on a Saturday night and my house was getting cold. They came out…read moreat $200 just for walking in the door then charged me another $300+ for what was a bent condensation hose. Didn't even replace a part. So almost $600 later and signing off in 3-4 different places they knew what they were doing. They had me and they knew it. I could almost see the tech smiling behind the mask. Knowing that a new funace goes for about $1100 I payed for 1/2 of a new one for a bent hose. In this time of covid that's some real heartless stuff.

I woke up to a cold house this morning. I figured this was definitely going to make me late for…read morework. I called Innovative and had a technician at my place at 6am before the work day even started! They got me fixed up and kept me on time. Great service.

Our furnace stop blowing heat. We contacted them to come. The first attempt failed and they came…read moreout less than a week later and stated they needed to replace the thermostat. I asked what we owed them and was told they would email the bill. Imagine my surprise when we received a $879 bill with absolutely no breakdown. I immediately called my nephew. A journeyman plumber in Regina. He said that the work listed on the bill should not have come to that amount I reached out to them for a breakdown of the bill and was sent an infuriating nonsensical reply. It listed what was done and one total. After 4 email requests and 2 phone calls they have yet to explain a thing. If a business bills more than it should have been, a simple explaination is a reasonable request. We will be pursuing avenues that will hopefully conclude with a bit of clarity.

Matt was nothing short of amazing. He was competitively priced, came out for multiple visits,…read moreanswered questions on email, text and more plus worked with us for different payment methods. He didn't call it a job done until my wife and I were satisfied. 5 stars and highly recommend! Thanks Matt we will be spreading the good word about you!

We live in a larger apartment complex in Edmonton and were delighted with the great quality work…read morethat this crew delivered when they replaced our toilets and shower heads. As a renter, I don't know about the price. That said I totally appreciated the pleasant and positive experience of having this amazing and professional crew in my home. Not every crew that comes into apartment buildings to do work remember that they are entering someone's home. These guys were so polite and respectful. A great experience all around - thank you so much for doing a great job and for making the experience and uplifting one! :)

IT'S SUNDAY ! My daughter's furnace decides that it is going to take a break, with the forecast of…read more- 28C tonight, and the babies' room is 11C. We go to yelp for help, and find 2 HVAC companies that are open Sunday. She calls the first one that is open, but the reviews are terrible. She listens to the up sell for a minute, then listens to her gut feeling and hangs up. The second call is to RYP Mechanical, the answer is YES, we can be there in 30-45 minutes. The tech spent 4 hours getting the furnace operational, and would come back the next day to replace a faulty part. The best part of this story is, she was treated like a friend.

I called Ayotte for a furnace service, got the answering machine BUT they called back within 30…read moreminutes. Wendy got us hooked up with a service technician who was out within a couple of days. Quentin was great, quick, efficient and informative. He let us know where our furnace was at. He could have recommended expensive repairs that would have cost almost as much as a new furnace. We went with his recommendation, had the new furnace installed the next day! Super happy with the advice and service. Highly recommend.

Terrible at communicating with customers . Do not keep…read moreappointments Their business name says it all, they may be in business day to day, but maybe out of business soon!

Brian is very good at explaining things. We appreciate his experience & knowledge of plumbing…read moreregulations and errors that are made. From Jobber. Sandra M. Saskatoon.

Cleaning was good. Staff well managed and trained. Customer service somewhat questionable. Don't…read moreask questions, they don't like it. If they want to increase rates they don't tell you upfront, they try to do through the back door , never upfront. Hard to deal with that.

They came and fixed my plumbing pronto. They were very polite. They cleaned up their mess when…read morethey left. Their prices were fair. I would definitely recommend them.

Our disastrous bathroom from the sixties had a major plumbing issues and we phoned and had several…read morequotes to repair and install new insulation, aquaboard, surround, tub and fixtures. These people were friendly, on time, gave us complete instructions on what would be done step by step and why. We received a very reasonable quote, booked them and not only did they do an amazing job and clean up after installation they also answered some questions I had the next day in person to ensure I was happy with the job done!