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Modern Medical Group

1.0 (1 review)
Closed • 8:30 am - 1:00 pm, 2:00 PM - 5:00 PM

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8 years ago

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Cindi M.

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Riverwood Medical Associates

Riverwood Medical Associates

1.0(5 reviews)
3.5 mi

Unfortunately This office in 2025 has NOT improved. My person aged out of pediatrics this year and…read morethis office was recommended to us. From day 1 of establishing care we experienced poor communication and listening skill from the support staff. The office person Christine who I originally spoke to with our initial complaint about the poor communications seemed helpful. However, on July 10, 2025 the office manager and staff were less then understanding. When I finally got the office manager on the phone I believe her name was Darlene, I was met with the least compassion and understanding. She immediately shifted the blame to me stating I was not being cooperative. She proceeded to threaten discharge. All of this because I was trying to reach a understanding and find support for the lack of communication. She also claimed that her staff stated they spoke to me on several occasions where I refused care. I assure you reader I did not speak to anyone at that office which is why I was complaining in the first place. Had anyone communicated with me this would be a very different review. DO NOT GO TO THIS OFFICE! Especially if your loved one has any special medical needs, is non verbal, in a wheelchair you will not be accommodated and you will definitely NOT be communicated with

Every since they changed to Atruim Health, they have really went down hill. You can't even get a…read moreappointment when you are sick or a follow up visit with your primary care physician when you have been to the ER.

Modern Medical Group - familydr - Updated May 2026

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