Same as others have said as far as quality. It's very good work. If you have a complex alteration for a designer dress, this is the place in the south hills to go. They will adhere to the integrity of the dress like no one else. But the proprietor really has a personality disorder or something. At best, she is haughty. At worst, she is a hostile snob who acts like she is doing you a huge favor by taking your money. It's a very weird vibe there for a business. read more

I needed alterations for a wedding dress. This business was recommended to me by the seamstress at Clarissa boutique after she was fully booked. First, the owner refused to give me even a ballpark guesstimate over the phone. I would have understood that it was an estimate and not a quote. Every other business I consulted gave me that courtesy. But I had to visit Moda in person. When I arrived, no one offered me any help in putting on the dress, which is unprofessional for this line of work, and I was honestly sweating once I squeezed into and twisted my bustier around my torso without any help. You know how it goes, ladies. It was annoying but not a big deal. I exited the dressing room sweaty and disheveled. I only needed a hem on a 3-layer polyester dress. Two satin-y liners and one chiffon overlay. No train. The seamstress casually glanced at my dress, and said, "$450." I stifled a laugh, and I just said, "Uh...nevermind." The more I thought about it, I wasn't amused. I was offended. Maybe Moda Donatella was too fancy and too good for my simple, inexpensive wedding dress, so they didn't want my business. Maybe some non-savvy customers would actually consider that a fair price. I honestly have no idea where $450 came from. I'll say it again: FOUR HUNDRED AND FIFTY DOLLARS. I did find another alterations business and had the hem done......for $50. That's fifty. Dollars. It was perfectly done. So, that solidified my intent to review my experience at Moda Donatella. I probably would have paid up to $200 because I'm not too savvy myself, but $450....It had to have been a joke. It was a joke, right? read more

The small staff at Moda does quite competent alterations work if one is willing to wait a long time for completion (I'm OK with that, I get it), AND, if one does not present a difficult challenge in altering the garment. My problems with the shop are as follows: 1) they do not adhere to their posted hours of doing business. I have often dropped by with an arm full of heavy garments I schlepped from the car, only to discover that the shop is closed during hours posted on the door, very frustrating. 2) They really seem not interested in problem-solving a difficult alteration in order to achieve a good result, and seem mildly annoyed by the request. If an alteration requires extra attention and creativity in finding a solution, special extra steps...fuhgeddabout it! The problem is that the untrained customer often doesn't know going in what an alteration will entail, and once any level of difficulty is perceived by the seamstress, a less desirable solution is suggested. They seem focused on either their own custom designs - BTW, in my opinion, nothing remarkable, fresh, exciting, just very safe and 'suburban', though well-made.... or, their customer-commissioned copies of ACTUAL runway couture. I guess the customer gets to call the shots in that respect, but I think doing so in a kind of public way is unseemly and turned me off. I can handle the other drawbacks: a crappy little dressing room with no chair; selling their homemade baked goods in the shop; having a baby/then toddler/then small child, toys and accoutrement on the premises and underfoot; even the general shop attitude of annoyance at stopping to wait upon a customer. I have left the shop often feeling like I have somehow imposed upon them in seeking their services. And I'm not difficult, I like to laugh, I'm warm and friendly (really, I am), and I just want somebody to care about making my clothing fit correctly and well. For me, try often as I did, this simply was not the right place. For these reasons, I haven't wanted to go back for quite some time. It is entirely possible that conditions have changed since, and a customer CAN rely on quite decent work so long as nothing 'out of the box' is needed. read more