Love this place! Have had numerous people tell me about the people working there and how kind they…read moreare. I agree

Only Shell gas station open in the area (Libertyville) Gas prices are already a lot less in Lake…read moreCounty @ $228.9 for regular gas. By using my Chase bank card between Jan - March take another 5% off. Gas is $217.46/gallon

Friendly staff mediocre quality of service to poor. I took my car in for their super slash wash…read more They did a poor job vacuuming. They didn't vacuum my trunk, wipe down door jams, left water spots on my windows and Mirrors. Plus they left smudges on my front console. I keep my car very clean generally so anything they can improve helps. My tires look dirty still even though I paid them to clean it. They didn't dry off the wheels either so there will be more water spots. Better off going somewhere else where they care about their service. ------Update March 2020------- This place has improved since my visit in 2016 and I appreciate that there is a hand car wash business in town. Bring a microfiber cloth so you can dry under your mirrors and touch up missed spots. Place doesn't allow much time for the water to drip down so some spots get missed. I go to this place to get my car waxed once in a while it's good for a treat.

This place is TRASH! Took 2 cars here on a span of 1 hr. 2nd car was half assed... Didn't even…read morebother wiping the seat down. Talked to one of the guys and he said it needs a mini detail. I took my finger, licked it and wiped it across the spot and it came off. Could've just grabbed a rag and wipe it off. Lazy and incompetent worker! Skip this place. $50 for a car wash, and yall can't even do it right.

I've been coming to Brothers Hand Car Wash for nearly 2 years and they've always done meticulous…read morework. They are friendly, detail oriented and hard working. This is a very family oriented business --as I've met a few of the family members over this time. The Brothers are so good I send my wife here too (without me). I highly recommend them. Just know at times there could be a 1-2 car wait especially at those high peak "get your car wash" times

The best hand car wash in the area hands down. Been coming here for years! They take the time and…read moreare so meticulous you can eat off your car!

I would give zero stars if I could. Bought a Jeep for our son. The Jeep was very very dirty so my…read morewife brought it in to knock a dent in the filth before we brought it home. Purchased the highest level wash (level 5 I believe). They did the quickest wash ever and did not vacuum or clean the inside at all, Two other cars were brought in before hers and they were still working on them and told my wife she was good to go. I would have understood if they told her "It's too filthy we cannot get this clean for $30". But they said nothing took her money and sent her on her way. Trust me they made zero attempt to clean the inside. I only expected the surfaces wiped down and a vacuum of seats and floor. That did NOT happen. When I contacted them , I was offered no remedy only excuses. I will never go here again.

YOU'RE BETTER AT DETAILING YOUR CAR YOURSELF** If you're looking to pay a premium for vacuuming…read moreservices, this is the place for you. I opted for the full service, which included interior and exterior detailing as well as engine bay cleaning and body correction. The only aspect I was satisfied with was the actual cleaning of the engine bay. See attached photos. The interior ceiling was still stained, seats had crumbs, and the exterior wasn't detailed; the same bug splatter that was on the side mirror when I dropped off the car remained. You could also see how dirty the disinfected wipes were after using it.. Overall, I am disappointed. While the customer service left a decent impression, the quality of the service did not meet my expectations, especially considering I paid for a full service of $300+ dollars.

This has been my go to gas station and car wash for years UNTIL today. I've stopped here once a…read moreweek for years but after today I will not go there ever again. The facility has gotten rather gross and run down. Two of the pumps no longer run without constantly stopping and clicking off every 30 seconds. The car wash is an absolute waste. You can get a wash that is way more effective for a third of the cost. Today there was diesel fuel all over the ground and pump without any effort for it to be cleaned up. When I went inside to ask for assistance the significantly unhelpful cashier let me know that the pumps have been working fine and just 20 minutes ago the person used it without any issue so it must be what I am doing there. After being unable to fill my gas tank at the pump that continually stopped, I tried to go to another pump. After all, I was trying to fill up the tank, so I wouldn't have to stop and purchase gas two more times this week. The cashier never approved the purchase at the next pump that I tried. Disgusting grounds - dirty and unclean - rude and dismissive staff. This makes me sad because the owner used to take a great deal of pride in his store and shop. The service up until this year had been pleasant and worth the price.

I took my car for a $30 wash, requested my mats be cleaned - for which they charged another$10…read more For $40 the mats still dirty, lower front bumper not cleaned and sloppy interior clean. Not pleased at all."

As soon as I got there I knew i was at home, I was welcomed in with open arms and big smiles, car…read morewent through dirty and came out the cleanest in the world. Its so shiny and looks brand new! Will be a member forever here at the one and only soapycar wash! Thanks guys! ​

Honestly, I find it hard to believe all the good reviews this place has on google. They almost seem…read morefake, like bots or even employees leaving reviews, because this car wash is constantly broken down or having issues. They also keep pushing people to buy memberships for a wash that barely even uses soap and still leaves cars dirty. The whole place feels outdated, poorly maintained, and overpriced for the quality you actually get. It seems like they care more about getting memberships and making money than improving the service.

This place used to be awesome! My whole family used to bring our cars in every two weeks and get…read moreamazing washes for a great price. Every single employee was like a good friend. They truly knew us and our cars. They CARED about our cars. Since new management has taken over, everything went down hill. I wanted to love this place after it was sold but I just couldn't. The owner and all of the staff left. The atmosphere of this place is cold and unfriendly. The couple of washes I had since the management change were terrible. Dust and streaks left over, the back window was not even touched. Somehow they washed the whole outside but the window was nasty and dirty. One time they "forgot" to put my weather techs back in the back row of my car. I realized they were missing when I went to put groceries in the back seat after I had left. I immediately called and they said "they forgot". I've never before thought of checking to make sure my weather techs were put back but now I always do. (Could've been a total accident but the whole thing just felt off). I stopped coming here but occasionally will drive by just to see if maybe they've improved. It's very much hit and miss here. The past few times I've tried to come in, they're closed. The hours posted on the website say they're open but they're not. I've tried calling, no one ever answers the call. Today was the final straw. I arrived at 2:05pm just to see the closed sign on their door. My mom has come here on a random weekday, same thing. Don't waste your time coming here. You most likely won't even be able to get in. Don't bother calling, they won't answer either!

2nd time coming here and they are closed during the hours stated. 1st time was at 9:30am and waited…read more15 minutes in the back for the garage door to open up as before but nothing. Today, I came at 2:53pm and this time there's a closed sign up. Yelp, Google, and their own website says they are open from 9-5 Monday-Friday. Not sure if this is under new management but not being open when you say you are is just bad business. Losing money and customers is never good. C'mon maaaaaan! ‍

THEIR washes ARE NOT fulfilled as advertised ..... I came in…read moreand purchased their $20 wash First run thru It did not clean the bugs off SO I talked to some HUGE ignorant guy/ working the entrance he declined letting me in for a Rewash ????? I told him thanks for his affirmation 00000000000000000000000000000 I definitely see where he is coming from

PLEASE READ - Important to you as a customer!!!! **If you…read morecomplain to them about service, they will cut you off. ** I truly wanted to give this business an opportunity, but they cannot seem to understand that we, as customers, just want help sometimes and want to receive good service for our money. That is all. However, the employees are not trained to work with the public. I recently went in as a subscription member and kept finding the same issue that the license plate is not being read at the gate. I kept having to pay again at the gate so I didn't hold everyone up behind me. Even when we are being told to "honk for service", no one shows up. I had asked one employee to explain why the gate then said that I maxed out my daily allowance which is only because once I was able to reverse and get into the other lane, did they open the original gate. As I began this discussion with a team member there, another employee jumped into the conversation and said it was my fault for moving into the other lane. I told him that I was already discussing this with the other gentleman and he rudely inserted himself. He was supposed to guide my car into the tire channel and instead he walked away like a child so I open my door and asked, "Are you going to guide me?", and he said no and walked into the office to just stand there. Instead, another employee came out to get me through the wash. I told him that I simply had to move since no one came out. He said that they can't hear from all the machine noise. Strangely, they have filed a police report for some reason which I don't get why since it was just a conversation on why the gate didn't come up and I had to get charged and me telling the person that interjected that I was not looking to speak to him since it was being handled already. There are so many car washes in the area that are happy to assist you with your onsite needs and this is absolutely not one of them. Give your money to someone that truly deserves it. You work hard for it. Sincerely, Disappointed customer.

Massoud's team did an outstanding job when doing an exterior detailing of my '21 Audi S5. Their…read moreattention to the smallest details is impressive. Also, given the price, this is a truly great value. I have very high expectations for this type of work and Massoud and team exceeded them.

This is my second time getting my car(s) detailed here. First time for the red car pictured. They…read moredid an AMAZING job on my car.i was recently involved in a small fender bender. This shop buffed, touch up painted, and removed paint transfer from the accident. They also buffed out other scratches and issues. It took about 2 hrs for exterior only / $149. Great cost, service, and staff. Highly recommended.

Markias was Outstanding at the gas station located on Rockland Rd I went inside to inquire about…read morethe car wash and right away because of his Terrific Unique Customer Service I decided to fill up at the pump, Markias took out the necessary time to make me feel WELCOMED&APPRECIATED Give this man a raise, because he certainly Deserves it. He is a Great Asset to your company, because of him I have also enrolled into the Gas N Wash Rewards Program

This car wash is shiny and looks great, but beware: you may damage your car using it. The far right…read morelane was designed such that the curb is too tight to make the turn into the car wash. As such, unless you drive a lifted or big tire vehicle, you will scrap your wheels on the curb. You can see that the curb is covered in black marks from all of the cars that crashed into it. I wish that I took a picture but I just wanted to leave after the worker told me that he was sorry, it was a design flaw but there was nothing that they could do to help.