my experience with this company was a nightmare.
Very unprofessional and dishonest. Kept my original certified birth certificate and divorce decree, never completed the simple translations. at first she would respond to my update requests, with excuses that she was always sick. at some point, she simply stopped replying. very disrespectful and itresponsible. these documents were extremely important for my son's cirizenship, and she just dropped the ball on us. never replied again to any of my messages, email and phone call. finally she blocked me. I never got the chance to pay her anything, because I kept asking to please tell me how much I owed her for whatever she had some so far and return the documents to me, so I could hire someone else. but she never replied. not once. Incredibly unprofessional and irresponsible. I had to pay for new birth certificate and divorce decree. And already got everything done by someone very professional, done in 5 days. But lost my original documents which this business kept for them and refused to return to me. I have no idea for what purpose they want to keep them but I have already filed a report about this situation for future reference, just in case they do something illegal with them.
In short, stay away from this business. I read other reviews on Google that also describe nightmarish situations. It seems like its a pattern for this business
some of the 5* reviews seem to have been requested from friends to offset the 1*.
They are not reliable and they were very dishonest with me . read more