The good: The sales staff found me a cool little car with…read morestandard transmission. They helped find financing for me. I am very happy with my car. The mechanic that answered some questions for me was very nice. Everyone was polite. Finance and sales always answered my questions even after the sale, including when I decided to cancel the extended warranty. They provided Car Facts on the cars. The not so good, but not unexpected either: Long wait times. Some possibly tall tales, like "we just can't find the keys to that car" and "the car you wanted was JUST sold." Overall: Pretty okay place. If you're not auto savvy bring someone who is, read the fine print, and don't be in a hurry.

I went in with a appointment to look at a 2020 Chev Trax, when I got there Javon the sales guy…read morehelping me was on a phone call and he pointed at me then his office. I told him what I wanted in a car and that I was hoping for a cheaper car payment and he looked at me and said "that's not realistic" I understood but wanted to see the car as I was ok staying around what I was already paying. I had to much I still owed on my previous car to get a cheaper car and stay within my budget. So what did Javon do? Show me a 2025 Chevrolet Trax with over 30k miles on it that was not within my budget. When I said no I couldn't afford it they told me I could cancel one of my coverages to lower the cost. I said I wasn't sure and asked if I could think about it. Javon looked at me and said "what is it going to take to get your business today" I told him I needed a lower payment and he brought in Tito to talk to me and try and convince me to get this car. I was there for about 3.5 hours at this point and just wanted to leave but felt pressured to leave with something so I said yes. I regretted agreeing to it before even signing the paperwork but I did anyways. I left that dealership with a fake smile and a sense of dread and I sobbed wishing I never went in that day. I left the dealership at 3 and called the same day at around 5-6pm told the receptionist I did not like the car and would like to come back and get my old car back. She said that should be fine but Javon was already gone and I would have to come back when he was in to get my car back. I went up on Wednesday at around 6:45 (I bought the car Monday) I stood for around 20 min till Javon pointed me to his office again and a manager named Tony came in and asked what was going on. I told him I didn't not like the car and would like my car back. He said it wasn't possible, they don't have a return policy and they have a whole sales guy who comes and gets the car almost day of and my car was already gone. He had no idea why a receptionist would tell me I could come back and get my car and that she might not have even been on site and has no idea why she would tell me this wouldn't be a issue. She knew Javon's schedule and she knew exactly who I was when I called on Wednesday morning. I asked if he could call the wholesaler and let them know about the situation. Tony said he would call me the next day after hearing from him. He shook my hand repeated his name and the time he would call then asked me "what's my name" which I felt was condescending (especially since he called me by the wrong name when I first walking in). He called me the next morning to let me know my car was gone and its already been sold and that I was stuck with the Trax or I could come back and trade it in. I let him know I was hoping for a car payment that was around 350 or less (I was paying 358 a month before) and he said "that's not mathematically possible and there was only so much they could roll over." Now I am stuck with a car I never wanted that they knew was out of my budget and now I may have to get a second job just to pay off the extra $4,000 dollars of negative equity they gave me since the Trax they sold me for $22,000 is only worth about $18,000 if I'm lucky. They are predatory and pushy and act like they are doing you a favor while actively setting you up for failure

Called yesterday to schedule an appointment for an oil change and got right in for the following…read moreday (my choice) staff was very welcoming and professional upon arrival and made suggestions on other services I should look into. Considering with my car dealership deal , I have to get my services done here regardless so I agreed upon the oil change and tire rotation . I haven't had any problems and plan on keeping my car service needs at the breakdown prices of service as needed. Location is great. Service is speedy and waiting area is female friendly lol. They added a Wi-Fi access point now so that is a added bonus.

Just about every vehicle this dealer advertises on autotrader or cars.com is priced $2000 less than…read moretheir actual selling price. In other words, their cars are $2000 more expensive to purchase compared to what is advertised. Don't take my word for it, try it for yourself. Look up a Clement auto for sale on cars.com or autotrader. What they do is they show you the price when you search for the car but you could only get the advertised price if you use their financing and have a certain type of trade-in vehicle. If they are going to be this sneaky on the advertised price, what else are they capable of doing to rip you off?

I contacted BestDeal b/c I saw their ad on Marketplace and drove 3 cars. They were all in good…read moreshape and I loved the Camry. April was super nice. Prices were very reasonable. Small place, but great service!

From the owner: You don't need to drive for hours or make deals over the phone to get a good deal on a great used…read morevehicle. Located right here in Saint Charles, MO, Best Deal Motors is dedicated to bringing our community a great selection of high-quality, well-maintained, like-new vehicles. We invite you to stop by and look over our inventory of cars, pickups, vans, and SUVs. Best Deal Motors is dedicated to working with you - not working you over. At Best Deal Motors, we are proud to offer a relaxed shopping experience with a friendly sales team and we'll never try to pressure you into a vehicle or auto loan that you're not sure about. We're happy to answer your questions. From features, options, and warranties, to pricing, costs, and financing, our knowledgeable sales staff has the answers, or will find the answer for you. Stop by Best Deal Motors in Saint Charles, MO today and let us show you the local difference in the car shopping experience. 1626 North 2nd street ST. CHARLES,MO 63301

i had such a great experience today with this dealership. RICKY really helped me secure a new car…read moretoday and the service was very amazing.!!! i highly recommend them to other people family/friends who are in the market. as i was referred by them too.!! thank you soo much for the wonderful and satisfying experience here.

Can confirm the low rating as users here are expressing. Just bought a vehicle over twenty-thousand…read moredollars and within a week it needs over two thousand dollars in repair to the steering assembly. Somehow they were able to clean some electronics and clear some codes in the shop they had attached to their sales office, just enough to get it to drive for a week without any warning lights to come on and then the whole vehicle was disabled and needed towed. And the vehicle had way too much oil in it likely to prevent the engine from potentially knocking.

Larry is the owner and is NOT an honest guy!! BEWARE!!! He sold me a car that would not pass…read moreinspection and will not make good on it. It is illegal to sell a car that won't pass inspection in the state of MO so this is ongoing.

From the owner: At A-Z Auto Sales, we carry only the finest quality used cars, trucks, and SUVs available in the…read moreEarth City, MO area. Our knowledgeable sales representatives are committed to providing you with a "no-pressure" buying experience. We want to make sure you find the vehicle that meets your needs and fits your budget. Please feel free to browse our site and review our current inventory.

Charlie was awesome ! He tries his hardest to get You in a…read morevehicle. He cares a lot about his customers and their needs and expectations ' thank you again !

From the owner: Welcome to Charlie''s Choice Cars. Be sure to visit our virtual showroom of inventory available for…read morepurchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle.

Bought my daughter a VW Beetle and we had great service all the way through the process! HIGHLY…read morerecommend!

I am a father and husband... and I bought my 19-year old daughter's very FIRST car from Robert…read moreFrancis (owner) and Jeffrey (salesman) from AUTO CITY STL! Our experience was WONDERFUL for all of the following reasons below: 1. Robert & Jeffrey were extremely attentive to us from the very first second we arrived the car lot, and drove away with the car I bought on October 21st, 2017!! 2. The car lot itself and display of cars for sale are neatly arranged for easy viewing and accessibility. 3. During my negotiations with Robert... it was a pleasant and easy transition and experience. 4. The used car I bought needed some minor repairs... and it was Robert (the owner) who responded to my concerns, and made good with the repairs in less than 2-days!! 5. Robert Francis (the owner), Jefferey (my salesman) and Robert's son (Robert Francis JR.) worked above and beyond to catered to my needs and answered all my questions with finesse and solid product knowledge. *I'M VERY IMPRESSED WITH THESE GENTLEMEN & AUTO CITY STL* Sincerely, Anthony Woodson (Customer For Life)

This place typically has events today was coffee and cars. There was a coffee truck. I do wish they…read morehad free coffee and stuff for the kids. We arrived around 9 AM and the event start at 8:30 AM. I would highly recommend getting here early there were probably close to 1000 people here. The staff we interacted with were very pleasant . They have a wide variety of cars with pricing visible as well as cars for kids Their store that they have on site is also very pleasant, clean. They sell popcorn for kids, and they have lots of toys however it is small so I don't recommend taking a stroller in here.

Over the top experience. We showed up in person I think 1 or 2 weeks ago. All the collection is top…read morenotch and they keep exceptional care for all the vehicles. I wanted to view one truck they had for sale, but we passed on it which is sad for us. Maybe next time. The gift shop was an awesome experience and many cool things for sale. If you're traveling with your pet the owner loves them. I wished I lived up there as I'd be there every day talking to people myself. I don't like the fact we live in the largest state and we don't have a Fastlane near us. We do have some places around, but none of the people talk to you. Go take a look at fastlane. If you see the owner give him a shout and you'll be glad and feel happy when you leave. To bad you can only give them 5 stars. Thank you.

Outstanding service for parts and for junking your vehicles. Always friendly and professional ,read more

My window switch went bad so I needed to find a new one. I was able to get a switch for a great…read moreprice and they had it ready for me next day. Mark went above and beyond and even installed the new switch for me. Everyone I came in contact with was very kind. Excellent service!

I bought a car here at the end of May. Biggest mistake ever. Do not buy a car from here. I am still…read morefighting this issue to this day, going into November. They added an additional $7000 to my car loan disguised as GAP insurance. After I bought the car, I realized there was nothing accounting for that $7000 difference between the net price and the car loan. When I reached out, I was told they also added a service contract to my loan, without even telling me. I have no proof of gap insurance, and no proof of the service contract. I have asked multiple times since then to gain proof of that, in addition to canceling the unwanted service contract. Since then, I have been dismissed and ignored. Despite multiple attempts to resolve this issue, nobody has helped or cared. They stole money from me at this point, and they are ignoring every attempt I make to get that money back. I say this again, DO NOT BUY A CAR FROM HERE.

The final result was: I didn't get a car from here. But it wasn't because I didn't want to support…read moretheir business or that I thought I could find a better deal. It's just cause it didn't work out. This place is a side dealership of Jim Trenary Chevrolet where they sell mostly used cars that were trade ins. Very reasonably priced cars but there was a point where I wondered if the price was too good to be true. With cars that offered no warranties, would something happen that would make the car not worth the low cost? The salesman claimed he had over 20 years of experience but he acted very inexperienced and it was annoying when he constantly tried to convince me that he wasn't going to make money off my purchase. He kept saying how he only made a hundred bucks a car. I found that to be too up front to the point that it made me feel like he was hiding something. All of the salesman there were very disengaged with working there. They all had these attitudes about themselves that didn't make me very impressed. Now i wished I had more to experience with the actual buying of a vehicle. And I really regret that I couldn't buy the vehicle I almost bought from here because I really liked it. But hey, life happens and maybe it was for the better. Three stars for the sleaze and weird attitudes but I would definitely suffer that again in the future when I try looking for a car again. I might go to the main dealership though and ask about their cars from a distance. Odd good comment: the bathroom was nice and surprisingly clean for being only cleaned out once a month. (That is what the Salesman told me too)