I want to recognize this office for the amazing and hard work the agents are doing, especially…read moreSausam. She helped my Spanish speaking father with his car insurance he was over the moon with the service he was given. It's very nice to know that there is someone who is able to help him who also speaks the same language, so now I don't have to call for him anymore. Thank you Sausam for making my life easier!

There is no way to rate this crook low enough. I had the extreme misfortune of working with Chris…read morein mid-year 2023. At that time, I switched my auto and home owners insurance (for two homes) from my current insurance provider to Chris and State Farm. Within a month of switching my services to Chris, he and State Farm sent me a notification (unilateral) that they were changing the terms of my auto insurance policy, making the terms significantly less favorable to me. A week later, they notified me that if I did not replace my roof within a month, that they would drop my insurance coverage, despite a new roof never being a condition of my policy with State Farm. Not-coincidentally, they notified me of this requirement a few days after the period for having my previous insurance re-instated, so I had to get a full new policy which ended up costing me over $1,500 more per year. Beware of Chris and his shady tactics. Also, beware of their safe driver policy. They made a statement about changing the language of the safe driver discount from being a "discount" to a "premium adjustment." This change, that they try to pretend is nothing, gives them the right to increase the premium as much as they want based on their "black box" safe driver data.

I've worked with Lyn Murphy-Carter for the past several months and she's been fantastic. Right on…read moretop of every request. Great communications. And willing to go the extra mile to arrange a policy for my deceased father's property. Then she did it again to help me solve a coverage issue after we sold the property. Highly recommend this team.

I purchased my first home 6 years ago and Sara has been fantastic in getting me the coverage I…read moreneeded then and helping me as my needs have evolved over time. She is always quickly responsive when I need her and I'm grateful for her partnership.

Insurance is good and Lincoln makes buying insurance easy whether you need a single policy or a…read morecar, boat, motorcycle, and home bundle. The Lincoln team delivers great customer service.

I've used HPG for multiple years to file taxes for a few small businesses I manage; HPG staff are…read moreexperts in the industry, responsive, and friendly. The value for their services is exceptional and I cannot recommend them enough!

Utilized HPG for years with no problems. Had a problem with a tax year with simple mistake by IRS…read more Chase said he had handled it, continued to get notices for calendar year 2019 from IRS. Called Chase multiple times and it was always "we have it handled". IRS notices kept coming. HPG stops returning phone calls and did not resolve issue. Finally after getting sick of getting notices, I contact IRS and spend 3 days probably total time on phone/correspondence with IRS and finally resolved earlier this year. IRS stated never received anything from HPG. All calls and messages to HPG unanswered and ignored. So unprofessional. I have so many friends that I sent to him too... some pretty big clients of his. I will be contacting all those friends. So disappointing and unprofessional.

I have worked with Leigh Anne Ferreri-Kennedy for several years. She is among the very best in the…read morebusiness!

Mark Smith and his team are wonderful! They are the epitome of what customer service should look…read morelike. They are quick to respond, very knowledgeable, and price competitive. We can't recommend them enough! Thank you Mark!

Jason at Kiley Hines & Associates worked with me to fit my every need. He answered every question,…read moregave me every possible scenario and let me know all my options. He helped me make the best choice that fit my family's needs and I'm very happy with the end result. I look forward to doing business with KHA for years to come.

If you consider a Christmas card, birthday card, and a guaranteed annual rate increase to be…read more"personal service," then these are your folks. Been with them around 10 years, and with the last rate hike I decide to comparison shop. I ended up SAVING a total of $3,500 on my yearly auto and home insurance. I am now paying 1/3 the cost for the same coverage somewhere else. I would definitely nominate this agency as the poster child for "Caveat Emptor."

Lacy is awesome! She has really helped me with my finances for my businesses. She is knowledgeable…read moreand it is obvious she loves what she does. I highly recommend her!

Great team of folks who genuinely care about their customers! I highly recommend this agency.read more