We were driving on PI and Medlock Bridge. The lane ends and he rudely and dangerously drone onto…read morethe gore of the road and was forcing us to let him merge or he was going to hit our car. We were stopped at the red-light and he bullied his way into our lane. He is a bully and very dangerous. If his work is a reflection of the way he drives, avoid him. A very rude human being.

If I could give zero stars I would. Doesn't answer the phone or return text messages. Business is…read morefalse and not even worth contacting

Always responsive. I take My 2019 BMW X1 to get a battery replacement and brakes/rotors. Done…read morebefore quote time. Great quality mechanic and great pricing for repairs.

I called and he was there promptly!! Very professional person. Had my car done in no time. 0…read morewaiting in line. Was able to get quality service at home!!! I would recommend him to anyone in need of high-quality, professional, prompt service! Thanks for your help!

I requested recovering my broken F-150 truck from my workplace to take it home for repairs and all…read morewent through smoothly. A really professional and honest top quality service. I'm completely satisfied with their service, the value, all done with care and respect. Will use their service in the future again. Thanks again!

The service was amazing. They were very professional and patient! If needed I will definitely work…read morewith them again.

I contacted this company to get a diagnosis on my bmw. The owner sent his brother because he was…read morebusy and nothing wasn't done and I payed the fee. I reached out again to the company (by mistake) and explained to the owner what happened, and I wanted him to come out himself to check it He told me that I would have to pay another fee because he doesn't wanna come out for free even though they already made money off of me. I definitely would not recommend. Very Very Very Unprofessional I'm happy you responded to this review because you already know I didn't want anything for free l just wanted the help to fix my car.

This guy will get your car up and running in no time. He's reliable ,responsible, and professional…read more He really came in clutch got the car fixed up before it was time for work very well recommended. I appreciate you again Xavier

Great customer service and very professional! Showed me what he was doing which made me feel…read morecomfortable and like I could trust his work. So many women are taken advantage of when it comes to car repairs so I appreciated his professionalism, expertise and fast service! I will be recommending him to others! Thank you!

Kevin came by earlier than expected. He replaced my rear brakes. Even showed me why the scraping…read morenoises happens as breaks begin to wear.

My tire was flat when we got back from the airport and it was late. I got up early this morning to…read moreget it fixed. I'm normally a dealership person but I wasn't feeling driving to Decatur. Thank goodness for Yelp and Google reviews. When other reviewers said this place is honest, ethical and customer focused they are correct. My tire was repaired by the owner and he could have taken advantage of me but he didn't. He not only earned my business but also my respect.

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

I needed a tow for a project vehicle and requested same day service. I was a bit hesitant to go…read morewith this service as there were only two reviews, however, both reviews were 5 Stars and now I can personally see why!!! When I reached out to Mike on early Sunday afternoon, he let me know that he would be available and within a very short window considering my last minute need. Mike arrived on time and had all the tools to move the project car which was kind of tricky as it was sitting on jacks in my garage (I did not have a jack) and the car had a couple flat tires. Mike was able to safely move my son's car, wheels and tires quickly and for a fair price! I was extremely pleased with the level of service I received and if ever need a tow again, I will caul Big J's for sure. I will also highly recommend them to others.

I needed my car towed to an auto shop, and I needed it towed in a matter of hours. Big J's…read moreresponded very quickly. The young lady Jodine was so courteous and professional. She had my car towed when she said she would. Thank you so much. You have a customer for life. I will refer you guys to anyone who needs your service. Sandra