I am shocked there aren't reviews for Jerry Mitchell Landscaping since he's been an active design/landscaping service locally for 30 years. Many people I've talked to know of him or have had their yards done by him. In fact, friends who have used his services on two separate occasions recommended him to me when I wanted to design/re-landscape my backyard.
When I first met Jerry, he was energetic and once he saw the backyard, he knew exactly what he incisions for it. He did a paper and colored pencil draw up of his plans and we were sold! His vision seemed amazing and we couldn't wait to enjoy our yard.
In August 2018 we paid him 50% down and he said it should take about 4 weeks to complete. Then nothing. We waited for him to tell us when he was going to start and he kept responding that he was finishing up another job so it should be a week or so. That went on for a full month until one day, I was sitting on the couch watching TV and there was Jerry and a team of landscapers in my backyard.
I was annoyed he didn't give us a heads up that he was coming over and starting the yard that day, but at the same time, I was happy he was there so I didn't care.
His team came and went for 10 months. 10 MONTHS!! They never had a schedule they just showed up and since we have dogs, I asked him to tell us when they would be there so I could lock my dogs in. If they weren't coming, I'd let my dogs have access to the yard. He would say they would be there, I'd lock my dogs in and watch for movement in the backyard on my Ring camera but they only would show up about 50% of the time.
His crew left garbage all over. They would leave their lunch and snacks everywhere. Chicken bones, straws, wrappers. After work, I would have to come out and fill half a plastic trash bag of their food waste so my dogs wouldn't eat it.
He would invoice us for plants and trees that were never planted and this continued even after he finished the job. It took months after the work was completed for the last invoice to get resolved.
He also had a job concurrently at our friend's house and he would tell our friends they got the A team landscaping their yard, which I guess meant we got the B team?
I waited years to post this review for a few reasons. I was so mad at Jerry for years that I would have given him a 1 star heated review for his lack of communication, his employees disrespectful trash habits, the length of time it took him to finish my yard, and he is almost invisible on review sites. His designs are amazing! I love my yard! It is beautiful and I use it daily even in the winter. I don't think another landscaper would have had his vision for our little backyard space so I'm so happy he designed our yard but it was a frustrating year working with him. read more