Very nice hotel located on what once was a 17th century hacienda. Nice walking grounds complete…read morewith a capilla and a plaza w/kiosko. This hotel is located in the rural part of Juriquilla, and the hometown crowd is not the friendliest (in some instances they were downright rude). Nothing within walking distance other than tacos for $25 pesos (by the way, riquísimos!), an Oxxo, Circle K, a tortilleria, chicharrónes stand, ladies selling esquite, etc). There is nightlife in the immediate area, and it does seem to be popular. There is a cool ice cream/coffee shop Villanova across the street where you can get a tasty cup of coffee each morning. The hotbreakfast buffet was $300 pesos/person, and the quality of the buffet was only so-so. I did not retur. The rooms are well appointed w/daily maid service (nice!) but there is no mini fridge in the room, so no way to keep your drinks cold. To get around to the shops, eateries, centro historico, etc., you will definitely need an Uber. Pricing is reasonable but expect a 20+ minute wait. I was here for a tournament. Would I stay again here? Probably not, but it was good for the tournament.

A Sprawling Escape with Service Shortcomings…read more Hacienda Jurica by Brisas offers a truly authentic hacienda experience, with its sprawling grounds and distinctive architectural style. The resort is immaculately clean and well-maintained, creating a beautiful and relaxing atmosphere for guests. Our room, while basic in decor, was remarkably spacious and provided a lovely view of an expansive, tree-shaded courtyard dotted with charming fountains. This peaceful outlook added to the serene ambiance of the stay. When I travel around the world I want to experience a unique and special accommodation like Oberoi in India, or The Rift Carlton in Cancun, or the Mandarin in honk king or St Regis in Bangkok Thailand or Marina Bay Sands Singapore just to give an example of what I mean. Tha's why I chose Hacienda Jurica for the rich history behind the beautiful Hacienda but sadly we encounter no so welcoming approach by some of the stuff. We arrived around 8 pm after traveling from Guanajuato so we wanted to check in and have a bite to eat before bed because we were tired. The valet parking guy was awesome and helpful. The guy at the front desk was disconnected and seems like he had a bad day or got some bad news so I try to ignore the fact he wasn't friendly. The service at Hacienda Jurica fell consistently flat, significantly detracting from the overall experience. Our initial impression at the front desk was a cold and unwelcoming reception, almost as if our arrival was an inconvenience. We initially attributed this to our late check-in, but subsequent interactions the following day, including with the restaurant hostess, mirrored this lackluster and inattentive service. This led us to believe it was a systemic issue rather than an isolated incident. The food in the resort's restaurant was delicious for both dinner and breakfast, but the service remained slow just plain nasty and inattentive during our meals. The only one that was always friendly and with a smile on her face was the lady at the Omelet and antojitos area. I spoke with someone in the reception to find out what was the problem and she was nice and friendly but didn't go the extra mile to make a difference. We stay an extra night because someone in our family got sick but no discount or anything was granted, Oh yea! we got a piece of dry cake that was left in the room uncover and full of flies. At the end If your primary goal is to unwind in a beautiful setting and enjoy ample space for leisurely strolls, Hacienda Jurica by Brisas certainly delivers on its promise of a relaxing environment. Just don't expect to be wowed by the service. While the hacienda's charm is undeniable, the uninspired service prevents it from being a truly exceptional stay. Here's a timeline of its history: Luís de Velasco presented the assets of Hacienda Jurica to Don Juan Sánchez de Alanis, acknowledging his conquest of Queretaro. Later years: The hacienda was acquired by Mr. Carlos Urquiza and utilized for agriculture and livestock. 1960: Mr. Juan Manuel Torreslanda purchased the property with the vision of transforming it into a luxurious destination. Renovations were undertaken to emphasize its historic features, including the Presidential Suite living room (where priests once held mass), La Fontana Ballroom, and La Paloma Azul patio. March 31, 1969: Hacienda Jurica by Brisas opened its doors as a hotel. July 17, 2006: Renovations were completed, updating the guest rooms and public areas. June 17, 2020: The hotel re-opened after temporary closure because the pandemic but survive and is now open for everyone to enjoy. Hacienda Jurica by Brisas was constructed between the 14th and 17th centuries, in which novel approaches to art and science spread throughout Europe. In the 16th century, during the Spanish colonization of the Americas, Holy Roman Emperor Carlos V appointed the estate of Jurica to Luís de Velasco, the second viceroy of New Spain. In 1551, Luís de Velasco presented the assets to Don Juan Sánchez de Alanis in recognition of his conquest of Queretaro. Shortly after acquiring the estate, Don Juan Sánchez de Alanis was inspired to build a grand hacienda, and dedicated his life to creating an architectural masterpiece. He subsequently employed over 500 people to achieve his vision. Years later, the assets were passed onto Mr. Carlos Urquiza, who utilized the estate for agriculture and the raising livestock.

The grounds of this hotel are amazing but the rooms and service are just average. Despite the fact…read morethat our payment included the tax, the front desk told us that we need to pay tax again which is ridiculous. In addition, they never had any money to exchange and could not tell us where the closest money exchange is. The rooms are kind of dark and average and people are allowed to scream and yell long into the night. We faced the breakfast patio and the pool and a group of drunk people sang loudly until 2am despite us calling management. Last, the restaurant there is overwhelmed. They take forever and a day to serve you and when I asked for cup of hot water, they took 15 minutes to bring it to me while I stood in the waiting area.

Great location in the northern part of Queretaro in the older neighborhoods. Lots of interesting…read moreeateries around and malls. About. 30 minute ride to Centro, so not good for frequent exploration of Centro if that is your focus. The property could use an update but is well maintained and very clean. The hotel staff are gregarious and eager to help. The breakfast is simple but satisfying--scrambled egg with mushroom, chilaquiles with red or green sauce and quest blanco, and shredded chicken. Fruit plate, juice and coffee. The little pool was well maintained.

From the owner: Four Points by Sheraton Querétaro Norte is in a prime location in Juriquilla. We are located near…read moreBenito Juárez, Jurica and Querétaro Industrial parks. Enjoy our amenities such as complimentary Wi-Fi, an outdoor pool, a full equipped fitness center, on-site dining and meeting spaces for social or business events.

I foundout i was robbed from the souvenirs I bought to bring back home by the house keeper I found…read moreshe lost different false nails from making my room and then I found one of them inside the bag I had my souvenirs and they were missing. Do not let anyone clean your room they will get into your stuff.

This hotel has a great location. It is inside a mall complex that has Sam's Club and Walmart as…read morewell as great restaurants all at walking distance. It is also not far from other key places and away from terrible construction further south. The staff was friendly at reception. The room is basic and has everything you need. The missing star is because they aren't cleaning the bathrooms as well as they should. It looks like it was cleaned by my college roommate, well below minimum. Do better. However, overall, I am happy with my stay.

Great location next to a nice and big shopping mall with plenty of restaurants inside. Also got…read moreoffered a welcome drink upon check in at 3pm.

Probably the nicest Marriott option in Queretaro. My only two complaints are the temperature in the…read morelobby and the smell from the water/plumbing. Regarding the temperature, I would have gone for a drink at the bar, but not with the lack of air conditioning. I don't know how the staff stayed working here without protest. I would have quit. Regarding the smell, I initially got upgraded to a "suite" (ie. slightly bigger room) but returned to the lobby and asked to switch given the odor and the proximity to the elevator (right next to the elevator bank). The second room I was assigned smelled just as bad. I quickly discovered upon entering the shower this was the plumbing was the source. Not their fault, I suppose, but I would be doing everything humanly possible as a business to offset that to the best of my ability. The bed was comfortable. The standard room was average size. Not too big, not to small. The gym is what one would expect: small and not a lot of equipment. Just the basics. The steps down to the pool area made for pretty cool vibes, but I didn't take the plunge. Free self-parking.

What is going on??? This Holiday has blown away most of the Hilton properties I've stayed at this…read morepast year!! From the very beginning, this entire experience has been nothing shy of 5star/top-shelf!! Amazing, really... I travel a ton (diamond with Hilton and gold with marriot) and this property ranks right up there with some of the more "high-end" properties up in the States. The customer service here is Ritz Carlton-worthy - no lie. The rooms are very spacious - with amazing beds, firm and labeled pillows...who does that?? Firm the soft - I LOVE this place!! The shower - where to begin?? I could have thrown a Vegas-Esk bubble party in there, glow sticks and all!! I would strongly suggest y'all bookmark this puppy if you ever need to venture down to this part of Mexico. Queretaro is a great city. Enjoy!!! Ps...if you eat here, their steak is actually pretty damn solid too!!

Nice clean suite hotel. Live-in amenities. Walmart Superstore across the highway…read more Comfortable. Good morning breakfast. Quiet environment. No traffic noise. Adjacent Logan Bar good hangout. Good fresh well prepared eatery. No front objection to private visitors. Loren was able to come directly to my room. Instant attraction. Bonita. Smile accents your physical features. Her features compliments your VIP service. Excellent value. Highly recommended 442 330 0585. Wow this will redefine Happy Ending forever.