While the medical care at this office may be good, communication has been extremely frustrating. It…read moreis nearly impossible to reach anyone directly in the office because calls are always routed through a third-party service, and no one from the actual office ever returns calls. I have been waiting for months for a callback regarding a simple question, yet instead of addressing it over the phone, they keep insisting that I make an appointment and pay a co-pay just to get an answer. Patients should be able to receive timely communication and basic follow-up without unnecessary delays or extra costs.

Confusing messages from agents/ call center voicemail record available upon request for process…read moreimprovement

Dr Defusco is the best!! She doesn't rush you and She LISTENS and cares about what you are saying.read more

Not a doctor that I would recommend to anyone. I have never met a more condescending doctor, who…read morecould care less about anything I was saying and more to just get me out of his office in five minutes or less. Thankfully found Dr. Richard Daigneault and his amazing staff. Since seeing him, he changed my prescription, and started a new regime of pt which is working wonders.

Being former patient of Dr. Diana I would suggestion staying away from him. He performed to…read moreshoulder reconstruction surgeries on me which failed miserably. Of course he claimed all issues that occurred with these surgeries were all of my doing. When in fact they were not. I finally went for a 2nd opinion and found a doctor who pioneered various techniques in shoulder reconstruction. The new doctor stated I would more strength and range of motion because of the destruction done by Dr.Diana. I underwent 2 additional surgeries 1 to remove bone fragments let behind by Dr. Diana and the 2nd to try to repair the joint. I can't emphasize enough to stay away from him. I have dubbed him doctor Dick Diana.

Dr. Farmer saved my life during Covid. Being a life long asthmatic with hard to treat allergies, I…read morecame in as a new patient and could barely breath. The worst place for me would have been the hospital. Dr. Farmer aggressively cared for me and administered everything possible to open my airways and he kept me for as long as it would take to stabilize me. He has been my primary ever since and I trust his judgment. It has never been wrong. All the staff are like family and I would recommend this practice to anyone who wants to hear real medical advise and get great care! Thank you Doctor Farmer!

This medical practice is small intimate and just what a patient needs. Dr Farmer is amazing and I'm…read moreso lucky to have such a thorough provider. His staff goes above and beyond to make you feel welcome, get your Referrals done in a timely manner in your chart updated.The location is convenient

Amazing doctors, sub-par office staff…read more I have been coming here for years. I see Dr. Unsworth who is amazing; I highly recommend going to see her. My one issue it's with their office staff - I find them to be very abrasive at times. Their billing/office manager could use some customer service training as well.

My initial wait time was practically nonexistent. The appointment was 3:30. I was called back just…read moreafter 3:30. The medical assistant was friendly and knowledgeable. The doctor came in at 3:45. She was patient, kind, and thorough. I was contacted less than a week later with the results of labwork and info on how to schedule a follow up. I was very pleased with every aspect of the practice.

Doctor Said and his staff are the absolute best! My family has gone to Dr. Said's office since…read more2016! I suffered a stroke and my recovery is due to their great care of me. I could never say enough about all of them. And his LPRN Hilary is excellent! Very caring staff, I will never change my provider! Thank you Dr. Said and Staff. Sincerely, Christine Cooke Southington

From the owner: We are a primary care medical office. Accepting most major insurances, including Medicaid and…read moreHusky. We accommodate private payers with very reasonable prices. We treat multiple medical conditions including fibromyalgia, hyperlipidemia, diabetes, opioid addiction, congestive heart failure, hypertension and many other acute and chronic illnesses. We offer trigger point injections for chronic pain. We offer simple cosmetic procedures like, Botox and filler injections. We assess and evaluate patients for Medical Marijuana per Connecticut State policies. Dr. Said is Board Certified in Internal Medicine. Ursula Hoxie is a Board Certified Family Nurse Practitioner who works with Dr. Said in the office.

We have been seeing Dr Robert Jones for the past several years. He is well educated, compassionate…read moreand kind. He is an excellent primary care physician. I love the way he listens and addresses our questions. His bio says: Robert Jones, MD, a board-certified Family Medicine physician, offers comprehensive care, that also addresses the psychosocial needs of his patients, paired with kindness and compassion. Dr. Jones, a former high school science teacher, educates his patients on the nature of their illness, treatment options and specialist care backed by clinical studies and research. He includes patients as part of a shared decision-making process.Dr. Jones received his medical degree from Ross University School of Medicine in Barbados and completed his residency at his undergraduate alma mater, Stony Brook University, in Stony Brook, New York

I can't speak to the entire group because there are some great doctors there. However, this review…read moreis about ONE particular provider in the group, Vikram Rao, whom I had entrusted with my medical care since February 2020. Last week I discovered how unethical he is and I would not allow him to treat my dog! Do not become a patient of Vikram Rao. If you value your health and wellbeing, I suggest that you not become a patient of this doctor at Northeast Medical Group, 4A Devine St in North Haven Ct. I trusted him as my primary physician for almost 4 years now, only to recently discover that he does not document all of the medical visits or treatments that he provides. Last week I needed documented medical information from my records to take to a specialist, only to find out that he had not documented anything about my condition yet had been prescribing medication to me for this condition for well over a year. I am devastated, not knowing what to do about the information I need for the specialist. I now have to find a new PCP for treatment of this condition and begin this horrendous process all over again. What Vikram Rao did (I refuse to refer to him as a doctor) is unconscionable and he needs to be held accountable for his actions. I was advised to report this to the Department of Public Health Provider Licensing Investigation Unit and I fully intend to do so. Since he works for Northeast Medical Group, which is a part of Yale New Haven Health, I was also advised to make his superiors aware of this matter. He took an oath to "do no harm", yet that is exactly what he has done to me. There are reviews from other patients about his care on the Healthgrade website, I wish I had seen them sooner. I would never have entrusted my care to this person. The moral of my story is to check, verify, and recheck again. Ask for recommendations from people you trust and by all means verify that treatments being performed and prescribed medications to you from any doctor are documented in your medical records because trying to get a provider to own up to what they did not document can take months, during which time you do not have the information to take to another doctor for treatment. Be extremely cautious and watchful of your medical records. If something is missing or incorrect, it could be the difference between life and death, yours.

Had a total knee replacement 7 weeks ago and could not be happier with the outcome. At today's…read morefollow-up I was taken into x-Ray quickly, the technician was mindful of my back pain when positioning me. Had a short wait once I was in the exam room. Dr. McCallum was warm and friendly, answered my questions and gave me the information I needed going forward. I felt seen by all the staff and was treated respectfully.

Doctor John Had good bedside manner, I heard he did not. In my opinion he did. He answered all my…read morequestions. I was satisfied! The visit went faster than I expected. Almost like the "Flash!"

Dr. Brian Cohen, DO. A relatively younger doctor with a general practice that I now consider to be…read morequite excellent after two visits, 18 months apart. He's one of two GP's here, the other being David Stair, MD. I'll try to explain the good things about Dr. Cohen without talking about my medical history. Pardon the vague language to follow. -The EMR: No more impossibly illegible doctor handwriting here! (a travesty I deal with daily as a healthcare professional myself). All your info is on the computer... even though I hadn't seen Dr. Cohen for 18 months (my fault, insurance issues), he was familiar with my case, and we were able to pick up where we left off. -Like a good auto mechanic, he only recommended diagnostic testing that he really felt I needed, and excluded anything I didn't. Considerate of my health, my time, and my wallet... way to hit three birds, Doc! -Always happy to discuss non-central issues. Though my visit was for a different reason, I happened to mention my desire to wean myself off of Prilosec while managing my persistent heartburn [I suppose I don't mind revealing THAT about my medical history], and he provided valuable advice. -A consummate professional. You just know he's doing his best for his patients. No references or word-of-mouth brought me to Dr. Cohen... I just stumbled upon him when searching for a doctor. But I'm certainly glad I did.