Wouldn't go anywhere else. Friendly staff and very knowledgeable! My entire family visits this…read morepractice on James Island.

I am so happy with the care I received. They were able to find imaging records in their system from…read morean MRI elsewhere this past summer. This access to other providers' records helped Adele determine what action to take. Very professional. I would not hesitate to recommend this place. They are a fine local addition to James Island and I'm delighted they can also serve as my primary care which I may do bc my Roper PCPs keep leaving their practices.

Urology related care, front desk and staff were very helpful and kind. Ignore the bad comments 2…read moreyears ago.

I took my son to receive a sports physical in May and paid the fee. I needed a copy of the physical…read moreand was told his name was spelled incorrectly in the system and also couldn't receive a copy because the documents wasn't scanned in the system. He has to do another one. If scanning documents is a requirement, maybe someone isn't training properly or doesn't know the job. Now, this is unprofessional. Please do better!

They should rename to "Don't CareNow". I had an appointment. Showed up - not a single patient in…read morethe huge waiting room. At least three staff I saw were present. Asked me to make another appointment the next day as they weren't able to do what the appointment was for. Complete waste of time.

No one wants to go to urgent care but we sometimes have to. Walked in they had me scan a QR code…read moreand fill out all my stuff on my own. Place was clean. After I hit send, I got a text telling me my spot in line. I waited about 5 min and was brought in. After the nurse did all my vitals and a strep test I waited maybe 5 min for the dr. She was super sweet and got me in and out. She listened to my concerns and even my past with certain meds. They got a script sent to the Publix in the same plaza and I was on my way home in under an hour with visit and going to get meds.

I was on spring break with my son and his girlfriend when his girlfriend got a terrible case of…read morefood poisoning. We were all a bit frantic after a long night of her vomiting and more, I was able to call and schedule an appointment that morning and the person I spoke to was so kind and reassuring. His girlfriend could hardly walk because she was so sick. They went above and beyond to take care of her and deal with our anxiety of worrying about his girlfriend and finding our way there. They don't deal with insurance because they are a small practice, but give you everything you need to file with your insurance company. I was actually shocked that the bill was only $300! We saved hours by not going to the emergency room, got better treatment and just felt very grateful to find this place.

My daughter had flu like symptoms and we were able to see Andrea the next morning at 10:00am. She…read morewas so nice and we tested positive for Flu A. She sent our prescriptions to the nearest pharmacy and my daughter was on the way to recovery in 45 minutes. This is a very unique looking urget care facility and felt very inviting. Thank you Andrea for helping some visitors to Charleston.

This was SO much fun! I have always wanted to do an IV therapy so we had some free time and decided…read moreto try it out, even tho we didn't go out partying too much the night before, I went with the Hangover boost which is a boost to rehydrate and stop any headaches or nausea. It includes a healthy dose of B complex vitamins, as well as other medications as needed, to get you off the couch. I felt rehydrated and ready to take on the day. It was extremely relaxing and comforting, they have tvs so you can watch and enjoy your time and relax when receiving your IV therapy. It was great. You can literally text a number to schedule an appointment, how easy is that?? The office staff was so nice and went over all of the different options which they have a ton of different options from weight loss to immunity boost to just an IV bag. They are very professional and they hit the vein the first time with zero pain. Overall I highly recommend this place, especially if you are hungover or needing a boost, this was so much fun!

Was in town to officiate a wedding and on the verge of getting really sick. Popped in for an IV…read moredrip of B12, C, and Zinc and felt so much better the next day. Not a full cure but enough to help your body heal versus getting more sick. Connor was so helpful, welcoming, and kind. He even gave us local recommendations while I was being treated. I'd never tried hydration therapy before but count me as a believer now.

I'm so thankful for the amazing care I received from this clinic! There were there when I needed…read morethem. From start to finish, I appreciate how they helped me navigate a difficult situation. Will definitely recommend to anyone- and I'm a nurse practitioner myself!

Very Unprofessional staff. Gave me no explanations. I do not recommend this place. They have no…read moreclue what Hemophilia is.

Wow! All I can say is IMPRESSIVE! Everyone here is incredibly kind. This was my first visit, as I…read moream establishing care with Dr. Metzler. From the front desk lady, to the nurse, to the doctor, EVERYONE was so kind and helpful. I think this maybe the most friendly doctors office I have EVER been in. What a wonderful first impression! I am excited to call this office "my doctor's office"! And a bonus- no masks required anymore! I can see smiles!!

Christian Zoeller was the MD responsible for my Hypertensive crisis that He deemed anxiety without…read morea thourough assessment or history. In fact HE walked into the room ..one look at monitor BP upper 190's ... ordered 1mg of ativan and walked out. Very negligent. Discharged in the 160's. Mind you NO medical history nor hx of RX. His demeaning and condescending attitude was shameful. Required a second ED visit with appropriate work up and medication for cause. If we were not medically savy another individual could have resulted in a very poor outcome with his neglect. Nursing amazing...EMS fabulous. This Provider is scary...

Was a smooth check in and very quick in and out! They even did something extra for me I didn't go…read morein for which I was happy about!

An exceptional, affordable, efficient friendly option for urgent care(or primary). I had a knee…read moreinjury I needed looked at before Christmas. I checked in online and paid $97. Drove over and was seen immediately- no wait or paperwork. That single fee covered 3 X-rays, all basic vitals check, blood work (w instant results)for infection, my knee being wrapped, and my prescription. I was out in only 20 minutes!10 out of 10 service. Great people and business. Highly recommend.

Visited on Friday, 3/20 for strep, and I've got to give credit where it's due--Rishita (RMA) was…read moreamazing. From the moment I walked in, she was friendly, welcoming, and just had that energy that instantly makes you feel a little less miserable when you're sick. She made sure I was comfortable the entire time and checked in without making it feel forced or robotic. That kind of care doesn't go unnoticed, especially when you're not feeling your best. Really appreciated her kindness and professionalism. If I ever have to come back (fingers crossed I don't anytime soon), I'd absolutely want her again.

Was seen today by young Asian PA. Tried to explain to her the different antibiotics I had been on…read morein last 5 weeks and what I was there for. She has no clue and actually told me that she didn't care what I had taken. Told me to use lotion for rash on chest and abdomen as she said rash was from dry skin not 20 days of strong antibiotics and to make sure I dry off well after bathing. Tried to explain to her that I was a nurse and knew that I was having a reaction to something and if lotion or powder would have cured this rash I wouldn't be holding this conversation. She has no clue! Need competent and caring staff at this site.

First, when I walked in, I could see a neat, comfortable waiting room with good staff members…read moremanning the computers and files. I do not like to go into a doctor's office without having genuine smiles for the PAs, nurses, and staff. Their work is tough enough--coordinating triage, paperwork, diagnosing the potentially-upset sick or injured old and young individuals. Kudos for all they do to make everything run smoothly. I waited a little while before I was taken to a room. I brought a good bit of work to finish while I waited, and the time flew. I had an excellent PA. I am pleased with the way she examined my wrists and hands after my fall. I appreciate that she needed a detailed description about the way I landed. She listened well and made excellent comments as I spoke. The x-ray pro was quite friendly and helpful throughout her work as she posed me accurately for the best shots of my bones in my hands. "Bonus points" for e-mailing my x-rays to me so I can share them with my doctors in SC upstate! I can keep those in my med file. All in all, the office rooms were neat and clean with a competent staff doing their best to work with me as a team to identify my situation and to do their work in a timely manner. I will feel confident coming back for more visits. Thanks so much!

No one wants to be at urgent care, but I don't understand why the reviews for Roper St. Francis…read moreExpress Care at West Ashley Circle are so low. My primary care physician is in the Roper network, and I appreciate being able to come to this location for my blood tests every few months (I have iron deficiency anemia). My doctor's office is nine miles from my home, and this location is about two miles, with much less traffic. Sherry the phlebotomist has poked me several times for blood tests, and I have not passed out nor felt any pain. She's pleasant and welcoming as well as quick. I do warn phlebotomists that I have passed out before during blood tests, and she was very nonjudgmental and accommodating. I haven't seen a PA or NP here, but it's nice to know that if I need an in-person visit, it's close to home- and closer and cheaper than the ER. I recommend having a PCP and doing virtual visits if you can, so you don't have to wait as long, drive when sick, or sit in a germy waiting area. You can also get an X-ray here. The X-ray and phlebotomy hours are different than the urgent care hours, so the technicians/providers are not always there on weekends or late in the evening. It's hard to give a "Great" rating when you are sick, let alone to any part of the US Healthcare System right now. Still, don't let the reviews deter you if you need bloodwork done.