Billa on V Celnici is in a good location in the Nové Město area of Prague and is virtually opposite…read morethe Palladium shopping mall. I visited here to grab some milk before heading back to my hotel. I was intrigued to find that a large number of negative reviews for this business are from tourists, so it does appear there could be a difference between how tourists and locals are treated.
The supermarket is a decent size, and the stock is good, especially for a city centre location. I was able to find what I came in for and managed to get in and out of the store fairly quickly, only having to use the Google Translate app on my phone to ensure I had the right product.
Prices seemed in line with other stores of the same nature from my visit to Prague, not too expensive or cheap.
The store is open until 11 pm daily which is useful, while it is common practice for convenience stores to open until 11 pm in the UK, I did notice this to be uncommon in Prague, which doesn't have a great number of stores of this kind anyway, compared to other major cities in Europe.
I personally found the staff members to be rude and unhelpful, and not open to interact and help customers throughout the shop floor and at the self-service checkouts. I did feel ignored, but that was okay.
3*