I was visiting back in August. I borrowed a truck from a family member and wanted to get it…read morecleaned up before I returned it. These young men did an excellent job! They spent a long time getting things super clean and it turned out better than expected. You don't always see such a great work ethic and general attitude these days. Thanks for a great job and I hope you get all the business you can handle. You earn it for sure!!

From the owner: Auto Detailing 406 is a mobile detailing business. We come to where ever you car is and leave it…read morelooking spotless

The headlights on my Mothers car have seen far better days. They were foggy and yellowing from the…read moresunlight and road crap after 7 years and visibility was poor. Southside auto got the car in within a few days, and it only took a few hours for the to fully restore them to better than new! Worth every penny, and the cost wasn't bad at all. Nice honest guys at a great shop taking care of their customers. You have a customer for life! I'll be back to restore one of my old vehicles soon!

Mediocre job. the car was cleaned but detailed is not a word…read moreI would use to describe the work. The windshield and dash are very smudged and hazy, armor all overspray is everywhere. Wax was not completely buffed out, and fingerprints were everywhere on the exterior. tires were very haphazardly done and look messy. Again, clean but not detailed. Would not recommend.

Oh my goodness Rick's autobody is the best place in all of Western Montana! I have had a nightmare…read morewith my insurance companies since hitting a deer, but they have been there with me every step of the way, taking the time to explain the steps to me and even giving me an Uber free of charge when I got stuck there. 100% I am a forever customer.

They gave a $2000.00+ quote for a simple job that my local mechanic did for $150. Aside from that…read morethey were polite enough and gave a written estimate. It was a simple little job. I could not believe the quote they gave me.

The salesman was dishonest- hiding a ding in the rear gate of Rad 4 by opening the hatch first. ( A…read morebody shop estimate is over $2k) Then they proceeded with the high pressure sales to try to get me to buy their power train- twice. Kept sending emails too. These guys are dishonest capitalists who I wouldn't trust

Brought my new vehicle in for a nail in the tire. The first time it was not taken out and I was…read moresent back out on the road. Which everyone knows is not only dangerous but unsatisfactory. Now, I am trying to resolve the issue with Assistant Service Manager Shane. Hopefully, they will ethically do the right thing. As this was not accomplished the first time. Resolution: Equitable and fair resolution. They will order the required tire. They will absorb half of the cost of the tire and installation. I will incur the other half of the cost of the tire. I do feel this is more than fair under the circumstances. In addition, since they already had my vehicle in the service bay, they did take care of reprogramming both key fobs as when I changed the lock/unlock tone, it disassociated both key fobs. When Googled, apparently, this is a common occurrence. Will I be back for future service . . . we will see after the installation of the tire. Tire installation was quick, accurate and they only charged me their cost for the purchase of the tire. I felt this was fair.

My experience working with Zachary Prazma in the service department was excellent…read more I came to have an ADD bumper and intercooler installed in my 21 F150 Tremor. It was key to me that someone work on it who could keep the sensors and features all working. The ADD bumper required several steps not in the directions and hurdles that needed to be overcome. Zach did a great job making it all happen and keeping me updated. Love the new bumper and glad I went to Zach to get it done.

My family has purchased five new vehicles from Lithia Ford…read more On 7/20/2025 I had an appointment to diagnose a backup camera issue on my 2013 F350. Lithia Ford of Missoula diagnosed it was the rear wire harness and they would have to special order it. After two weeks I called to inquire about the status and was told it wasn't in yet. Three weeks, no parts. So I called another Ford dealer and asked them for price and availabilty. 12 were available in the warehouse and it would be $409, at my door in 5 days. I was hesitant to rely on Lithia Ford of Missoula's proper diagnosis of the faulty part and didn't want to shell out $400 on a non-returnable part. Four weeks after the "special order" and I call Lithia Ford of Missoula again. "Oh, it just came in today." I made an appointment for 8/21/2025. Harness was installed in about 45 minutes. My vehicle sat in the parking lot for over an hour while I waited for the technician to finish the billing. When he hands me the repair order it's $1135 - $995 in parts and $180 in labor. I was understandably shocked. The technician then asks me to give him a glowing review of his fine work. I told him I don't work for free either. I purchased the lifetime oil change at the time I took delivery of my vehicle when purchased new. I refuse to step foot in this dealership ever again so I buy my Rotella oil at WalMart and do it myself.