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    MindPeace Clinics

    3.0 (1 review)
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    3 years ago

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    Kaiser Permanente Northwest D.C. Medical Office Building

    Kaiser Permanente Northwest D.C. Medical Office Building

    2.5(27 reviews)
    1.6 miWest End

    I received OB-GYN care at this Kaiser DC medical office with Dr. Kimberly Colden-Massey for about…read morefive years. At each annual exam, I raised concerns about my irregular cycle and asked about hormone testing, but was told my symptoms were normal and was offered birth control instead. Years later, another doctor outside of Kaiser diagnosed me with severe endometriosis, and I later discovered that my symptoms were not documented in my records by Dr. Colden-Massey. Based on this experience, I would not choose this Kaiser OB-GYN department for patients with subtle or complex symptoms they want fully investigated. However, I know others have had good experiences here for straightforward pregnancy care.

    I begrudgingly switched to another health insurance carrier in last years open season and I have…read moreNOT regretted it ONE bit! My husband and I recently found a caring, compassionate therapist for my stepchild with special needs. This made me come back to this page to reflect on how we as a family suffered mental health-wise due to the lack of quality therapists at KP Behavioral Health but also specifically this location. Our child has special needs and required some hospitalization, the ER doctors recommended weekly therapy, we were seeing the male child psychologist, "Dr. K". He was adequate at first but as this child's needs increased it was apparent that Dr. K was not effective. Appointments were hard to schedule because if you didnt schedule one at that same appointment there wouldnt be one for months out. Make sure you establish a standing appointment early in your sessions. We transitioned on to a provider in the same building who was recommended for providing PCIT therapy. "Ms. Z" did not start on a good foot scolding my husband and I on a heated phone call for sending "Too much documentation" Then despite the ER Doctor's recommendation she wanted to see the child less noting "theres nothing more i can do for him" Im actually going to thank Ms Z for her apathetic candor, her coldness was a catalyst to leaving Kaiser and finding THE BEST therapist for our child in the world! My stepchild is now having major breakthroughs and wins and we couldn't thank her enough for being the cause of our departure as KP members.

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    Kaiser Permanente Northwest D.C. Medical Office Building
    Kaiser Permanente Northwest D.C. Medical Office Building
    Kaiser Permanente Northwest D.C. Medical Office Building

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    Medstar Health

    Medstar Health

    2.4(68 reviews)
    1.8 miDowntown

    I am above all things fair…read more My concerns about MedStar were multifold. My primary concern was billing. MedStar wrote off the bill. They should have I can now give them the four star review that they would otherwise deserve. I want to say that I commend the office of the CEO in having people with the capacity to respond, get back to me. Most of the time people complain about hospitals and healthcare systems. They're dealing with somebody in patient relations who has very little authority. MedStar had one of their higher working executives get back to me to address my concerns. I commend them on that. Note to moderators: I did not change this review in exchange for money. It may appear that way. The billing concerns were a central aspect of my concerns. The goal of Yelp is to inform consumers of great local businesses. Because the billing concerns have been alleviated. I believe I can change this review.

    I went for preoperative appointment 4/7/2026 to prepare for my upcoming surgery. It was a great…read morefirst appointment. What was not great was getting a call at 8:29am 4/10/2026 to tell me they forgot to get my $20 co-pay and request to take a credit card payment over the phone. I work evenings and was pissed. Even if I did not work at night, who calls patients at 8:29am to request payment???? I told her that I was sleep and would call back. UPDATE Immediately after speaking to me, she decided to charge whatever card I had on file because at 8:36am an email was sent to me with a receipt telling me they processed a payment on my credit card for $20. RUDE AND DISRESPECTFUL!!!

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    Medstar Health
    Medstar Health
    Medstar Health - No water in the inside waiting area

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    No water in the inside waiting area

    MindPeace Clinics - medcenters - Updated August 2026

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