I don't know who is in charge at this establishment but I just wanted to share my experience that happened a few weeks ago, I sent an email to avoid making a bad review but I got no response from management.
My husband, myself, and two of my family members were in Mimi's as we were traveling through the area and we love to look at antiques.
I normally stay with my husband the entire time, however today we got separated for a few minutes, then again came back together. At the time I was alone I did stop in one booth and pick up a rubber duck(yes a rubber duck), look at it and put it right back. A few minutes later I was approached by an employee who told me she needed to ask me something. I was very friendly and said ok. At this point I realized she was a little hostile when she said "are you going to pay for that duck you have in your pocket?" I was very taken aback by this as I'm a pastor and the thought of stealing anything, much less a rubber duck, has never crossed my mind. I also had a small plant in my hand that I was planning on purchasing. I pulled both of my pockets inside out and showed her that I had one thing in my pocket. A bottle of nose spray. She was not convinced when she proceeded to tell me they "had me on video surveillance stealing a rubber duck" I said well show us the video.
She took me to the front of the store where there were many people including our family where another person (I assume a manager or something she never introduced herself) showed me the video and it actually did look like I put something in my pocket. All I can think of is I put my hand in my pocket but I assured her (by again pulling my pockets out and offering to let them frisk me) that I didn't steal anything. By this time the mean lady had tucked tail and disappeared.
She finally released me to leave, I certainly didn't want to be placed on Americas Most Wanted so I did want to wait until they were convinced I was not a rubber ducky robber.
I found out later that after we exited the building the manager acting lady said to the hostile worker she's gonna to which she replied GOOD! And everyone in the store I'm sure heard it.
I said all that to say this. My heart was broken and I was completely embarrassed that someone even thought I had stolen something, but I felt like if I had been talked to differently it could have been cleared up really quickly and we could have all laughed about it and went on. I'm sure yall deal with real shop lifters frequently but regardless people are humans and it doesn't take any more effort to be kind even in dealing with conflict. And an email back would have saved you a negative Google review and Facebook review. read more
