Skin by Design is a dermatology and laser treatment center in the downtown area that provides many…read moreskin and skincare treatments. The location is ideal because it's not in the heart of downtown so there no need to worry about crowds. It is located steps away from a coffee shop, Kapej, so if you're early you can walk over for food or coffee. I started patroning this place for laser hair removal a few years ago and I'm still here! The aesthetician, Lisa, is super knowledgeable, professional and kind. She has been great for all of the services I've had. She explains the processes beforehand, during and after. She also gives great instructions for care and maintenance afterwards as well as recommends products. Let me not forget about Anita and Weezy, the two lovely ladies who handle appointments and paperwork's. They are SUPER friendly, and it seems like they can't wait to see your results....they're just that caring....just don't be LATE! I was initially concerned on whether they had experience with black or brown skin, but they have been amazing. My skin looks and feels great!

Ok so I'm old, and my skin ain't what it used to be. What I like about these doctors is they are…read morehonest about their services. The Doctor that looked at my issues told me "Really that's not bad." She said she could do a procedure but likely my condition would reappear. Also she advised me on my Eczema ... I followed her directions and wow much much better. Good,honest, practitioners... kinnda rare these days. My experience? 5 star.

This company has 2 locations. Dr Vivian Bucay works solely out of their W Craig office, so I opted…read morethere even tho the Hardy Oak location is closer to me. Dr Bucay was recommended to me by my esthetician after a sudden onset skin issue was still afffecting my face after seeing another Dermatologist in the Stone Oak area. After an extremely brutal outing in the sun using a new sunblock lotion that was recommended due to its ability to block excess sweating, I began having a "breakout" of sorts over the next several days. Instead of clearing up, it continued in other areas but the original spots didn't completely heal! At the ripe old age of 58 you can imagine my shock as to what was happening with my face. I lived my whole life thru my teens, pregnancies & menopause unscathed by acne breakouts (with the exception of an occasional pimple every 10years)! After visiting a different Dermatologist, I showed him pictures at every stage of the breakouts incldg what happened with my eyebrows from onset to when they became "holes" & how they looked when "healed"! He ran a myriad of tests & prescribed me numerous creams etc, but nothing worked. His response was it was caused by me picking my face! I told him I hadn't nor had I ever picked at my face &!I wasn't a teenager! I couldn't believe that was his diagnosis. Mind you, I had actual crater-like "holes" that took forever to close but left behind the hole in my skin! Tweezing my eyebrows even caused inflammation from where the hair was removed & created holes/gaps in my brows in the spots where the hair was plucked out! After waiting 2yrs for my forehead botox, i decided to risk it & attempt it again. I explained the situation to my esthetician & showed her the photos to see if she had seen this before or had any suggestions. She hadn't but referred me to Dr Vivian Bucay for a 2nd opinion. Although, the wait time for an initial appointment was 6 mos., they were able to see me sooner due to a cancellation & the timing was perfect due to a breakout at that time. She looked thru all my pics, took pics of her own, ran addl tests & 1. Agreed it wasn't caused by me picking my face. 2. Felt is was more viral & wrote up a complete plan, incldg what to use & NOT to use in my skin care repertoire. Sked a followup in 6 weeks & when I returned, she saw a completely different person! I have been walking on air & singing her praises to everyone & anyone I know! She listened, didn't make assumptions, came up with a plan & solved the issue. Almost 1 yr later, my face hasn't had any addl breakouts & the "holes" have almost all completely healed & filled in. I am getting my smooth face back & so very very very thankful to my esthetician for referring me to Dr Vivian Bucay who saved my face & made it possible for me to go out in public again!!!! Her office & staff are the best. I can only imagine that the Hardy Oak office is just as good & the Dr's there are just as amazing as Dr Bucay! I highly highly highly recommend either office for all your dermatological needs!

Went in for a skin tag gone wrong and they were so quick in getting it gone! Will be returning for…read moremore services soon

My wife recommended this physician due to professionalism, action plan, and availability to…read moreschedule an exam. So, I followed the guise of my wife and she scheduled an appointment for me. As I arrived at 730, I entered a welcoming lobby filled with patients while being greeted by friendly staff members. I was called back to her office at my scheduled time and the physician came in, examined me, and offered several solutions to my nagging problems. Once she prescribed some medications, I was set to go! Finally, my wife has helped me find a physician who can handle my nagging skin problems and ease my apprehensive "white coat" fears. So, you must schedule an appointment for any skin problems because she will take care of them.

I didn't get to make an appointment nor see the actual doctor because I had the worst experience…read morewith the appointment staff. They were rude, didn't want to honor my request to see the dr instead of the nurse practitioner. She insisted only the nurse practitioner had open appointments. Then I suggested to be scheduled for the nurse practitioner because it was an emergency, but in the future I wanted to see the Primary doctor and they said no , we can't do that. If you see the nurse practitioner then you will have to be scheduled with the nurse practitioner for all future appointments. Then I said "that's not what I want. Why won't you honor my request,?," and she replied "well because it's our policy."Those were the exact words to which I replied "well then I guess I'll have to choose another doctor because if you can't honor my request then you don't need my service. I'm paying enough money to see a specialist so that I can't see the Dr. I want. No thank you." Yes sir, horrible service if you ask me. When you pay top dollar and can't even be seen by the doctor you were referred to, then they are not worthy of my business.

This place got bought out and it seem they are/were doing poorly because a doctor saw me for…read moreliterally 15seconds and they charged me for an office visit. Wouldn't rec. the assistant was nice, though.

I called 5 hours ago and was told by Lana I would receive a call back and never did. She also told…read moreme two very different medications are the exact same which is highly incorrect and wrong she is no doctor.

I have been going to Dr. Catherine Tisdall for about twelve years. I had a history of skin cancer…read moreso it was very important to me to get the best dermatologist possible. She is Board Certified, had other great medical qualifications and glowing patient reviews. These were all important to me as a Health Care Professional. She and her staff have always explained and discussed procedures or problems that have arisen. I have been notified of any test results quickly. Treatments have been scheduled in a prompt manner. Follow up appointments are scheduled prior to departure from the office. Staff is always friendly and professional. When I had positive lab results, Dr. Tisdale contacted me by phone and set up a follow up appointments for treatment immediately. I have also had a deep chemical peel which required several weeks to recover from which was expected. My complexion before the peel had substantial sun damage but after it was smooth, beautiful and the sun damage was completely gone. The treatment was uncomfortable but was well worth the discomfort. The office phones are answered promptly and appointments are easily scheduled. I have also been seen by Nurse Practitioners at the Helotes practice who were also very professional and competent. I highly recommend Dr. Catherine Tisdall.

I am a long time patient of Dr. Tisdall and I have referred a hand-full of friends her way. Sadly,…read morethey have all had bad experiences but not from Dr. Tisdall. They were seen by other office staff. It's a bad feeling when someone close to you compliments you and you share your secret (a great doctor) but they have a less than great experience. Until today I shook it off as bad luck for all 5 of them, but I jsut spoke to Victoria who was RUDE. I believe she's a assistant of sorts, never-the-less her attitude and willingness to help me or give advise was void!! I should have taken the time years ago to write i positive review, but I think I did that by referring my circle of people. This is an attempt to get the word out to Dr. Tisdall about her staff.

I came to Dr. Hivnor about a skin cancer on my hand a few years ago. I still see him occasionally…read more just to make sure. He is always pleasant and is never in a hurry. Gives understandable answers to any questions I may have. I went this time with some concerns and he allayed these concerns. I would recommend Dr. Hivnor for his knowledge and manner in which he treats me. I could not be happier unless it would be not needing to go at all :)

I had some sort of a burn type rash which I assumed was from a new medication. Since I was new to…read moreTexas I just went to whom my insurance reccomended . I was blown away with the prompt time I was seen, in and out of there, and also Dr Hivnor was very kind, listened and so knowledgeable. I loved the office, the products, and am excited to look at all the other options they have and go back again.

Dr. Metzinger and her staff have fought hard on behalf of my daughter dealing with insurance…read morerejections, appeals, and bridge programs to get her the medication that she needed to treat her skin condition. I am so eternally grateful for their efforts!

I rarely leave negative reviews, but I feel it's important to share my experience in hopes that it…read morehelps others. I initially went to Sonterra Dermatology because I was suffering from severe, persistent hives and an extremely itchy rash that had become unbearable. At my first visit, the physician assistant performed a skin biopsy and diagnosed me with contact dermatitis. When my symptoms continued, I returned and saw Dr. Matthew Malan. The appointment was very brief, and he recommended patch testing. I scheduled the test, but when I arrived for my appointment, I sat in the office for 30-40 minutes before being told they had accidentally used the patch test that had been set aside for me on another patient. They apologized and told me they would have to order another one, delaying my testing by another week. When you're dealing with relentless itching, hives, and sleepless nights, that kind of delay feels overwhelming. The following week, I returned for the patch test. Before applying the patches, the nurse commented that my back was already very inflamed. Despite that, the test was still administered. When I returned for my final reading, Dr. Malan immediately said the results were difficult to interpret because my back was so irritated. Then, almost as an afterthought, he said he thought I was allergic to nickel. He told me that a nickel allergy was "the worst thing in the world" because nickel is everywhere and compared living with it to "walking through a jungle of poison ivy" for the rest of my life. When I asked if there was any treatment or medication that could help, I was told there really wasn't anything I could do other than buy a nickel test online and check everything around me. I left that appointment feeling discouraged and hopeless. Thankfully, I sought a second opinion. My concierge physician performed a thorough medical evaluation, including blood work to rule out underlying conditions. Everything came back normal, and she diagnosed me with urticaria and referred me to an allergist. The allergist ultimately diagnosed me with Chronic Spontaneous Urticaria (CSU), confirming that my hives were not caused by a nickel allergy. What disappointed me most wasn't simply that the initial diagnosis turned out to be incorrect--medicine isn't perfect, and diagnoses can evolve. It was the overall experience: the scheduling mistake, performing a patch test despite my back already being significantly inflamed, the lack of discussion about the limitations of the test under those conditions, and leaving the appointment feeling frightened rather than supported. I hope this feedback encourages greater attention to patient care, communication, and ensuring diagnostic testing is performed under appropriate conditions. Patients who are suffering deserve to feel heard, informed, and given confidence that every effort is being made to reach the correct diagnosis.

Dr. Nutt-Taylor in my experience embodies the old school mentality that the doctor doesn't need to…read moretell the patient what she's going to do, and is not interested or willing to listen to anything that she didn't do right or explain in advance. Like it's her practice, she's the doctor, and doesn't have to listen to anything she doesn't want to hear (even when she has embarrassed her staff by her arrogant responses). It was also my experience that she is not current in her medical skills, declaring that a face/forehead skin cancer spot removal was not appropriate for a MOHS procedure (turns out to be wrong by both the literature and the new dermatologist I'm seeing after concluding I would not go back to this doctor). Extremely negative experience.

I am extremely grateful for Dr Taylor and her staff. Having made several trips to visit her office,…read moreI've found the staff to be on top of everything to do with my situation. Dr Taylor's attention to detail led her to find things in my skin others have missed, things that were biopsied and needed to be removed. This is my go-to place for skin treatment.